leadership, management, and coaching

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Leadership, Management, Leadership, Management, and Coachingand Coaching

Alexandra KaplanMark Kamin and Associates

What Will Make The Biggest

Impact?

- What percent of your work time do you spend in a capacity of being a leader, a manager or a coach

- Rate yourself on how effective you are as a leader (very effective, moderately, somewhat, not effective)

- Rate yourself on how effective you are as a coach? (very effective, moderately, somewhat, not effective)

- Rate yourself on how effective you are as a manager? (very effective, moderately, somewhat, not effective)

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

most organizations areunder led

over managedcoaching deprived

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

Leaders take a stand, invent a powerful future, and enroll and empower others to fulfill on that future

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

Managers

translate the future into actions and results

manage actions and conversations

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

A coach’s job is to increase performance

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

Leadership is inventing and calling forth the future

Management addresses productivity and accomplishment

Coaching addresses performance

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

LeadersLeaders

Leaders are the ones who look

into the unknown areas of the

“future” and create a future. © Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

Present

Past

Future

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

Predictable Futureor

Created Future

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

Leaders do not get paid for

what is

already predictable

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

Great Leaders communicate their vision to others overcome resistance to change mobilize resources manage their own ambitions continue to be inspiring

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

Vision Resources

Change

AmbitionsInspiring

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

ManagersManagers

Managers

are those who

manage “that future” -

the unpredictable future -

into a reality …

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

copyright Mark Kamin & Associates, Inc. 2009

By Managing Conversations

You cannot manage people

You can manage conversations projects promises

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

copyright Mark Kamin & Associates, Inc. 2009

Managing Conversations for•Relatedness•Possibility = Leadership•Opportunity•Action

A Conversation for Opportunity

builds a bridge between possibility and action. It’s about creating a pathway.

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

A Conversation for Opportunity

builds a bridge between possibility and action. It’s about creating a pathway.

We look at who, what, when and where costs and resources required stakeholders how long it would take odds of it’s success

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

Conversations for Action

Clear requests

exactly whatby whom by when

Specific, Measurable and In Time

“I request X by time Y”

Let’s practice Effective Requests

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

Effective Requests Exercise

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

Conversations for ActionCommitted responses

PromiseDeclineCounter Promise

to promise

Accept - which is a promise to do X by time Y

Decline - I promise not to (not I reject you)

Counter Offer - I promise to do X by time Z

Promise to Promise - I promise to let you know by a specified later date what my response is

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

Effective Responses Exercise

Great managers

make effective

requests

and

promises

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

To effectively manage a conversation

it must be in existence

CoachesCoaches

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

“a coach is someone who makes you do what you don’t want to do so that you can be who you always wanted to

be.”

Tom Landry, Dallas Cowboy coach

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

Blind Spot

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

Coaches open up

new possibilities

for getting the job done

effectively

and with

satisfaction and growth

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

Coaching is concerned with

PERFORMANCE

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

In ConclusionIn Conclusion

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

Leadership =VisionFuture

Management =Productivity

Results

Coaching =Performance

Learning

What do YOU stand for related

to your job and your life?

What do YOU see as the future

you can create that will be

meaningful to you and others?

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

What is the POSSIBILITY that you

are fulfilling with your

management (or as a manager)?

Are you currently managing

people, projects, or

conversations?

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

copyright Mark Kamin & Associates, Inc. 2009

VisionResults

Managing Projects

Managing Conversations

Coaching

Leadership

Managing Promises

Performance

Management

copyright Mark Kamin & Associates, Inc. 2009

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