lbpl mobile app & text a librarian service

Post on 02-Jul-2015

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A quick presentation on two new services at Long Beach Public Library. We have a free mobile app that allows user to manage their account, place holds, renew, and find new library material. The app also connects users to our 12 library locations by map and phone. We also recently started offering Text a Librarian. Text lbpl to 66746 anytime Monday-Friday, 9am-5pm for answers to quick reference questions. http://www.lbpl.org/contact

TRANSCRIPT

LBPL Mobile App & Text a Librarian

February 2012

LBPL Mobile app launched October 2011

Available for iPhone, Android, Blackberry, Windows Phone 7

38%

15%8%

34%

4% 1%

Users by Device (Jan 2012)

iPhone

iPad

iPod

Android

Blackberry

Browser

Total Searches: 18,184 (January 2012)

Smart search saves time and typing. Locate your library on the go!

LBPL Mobile app highlights

Connect with the library & discover new materials.

Positive patron feedback on LBPL Mobile app!

Android Marketplace iTunes

Text a Librarian

Launched for staff late January. Launched to public in February.

•57 textsJanuary

•67 textsFebruary (to date)

www.LBPL.org/contact

Julianna Robbins, Digital Services Librarian julianna.robbins@lbpl.org

Questions &

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