lawnstarter's first pitch deck

Post on 01-Jul-2015

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We started LawnStarter to take the pain out of ordering lawn care. This is the pitch deck we used to raise our angel round of funding. After raising funding, we launched in the DC area, specifically Fairfax County and Arlington. Now we're expanding into Austin TX as well. I hope you find this deck helpful as you begin to raise funds for your venture!

TRANSCRIPT

The easiest way to order and manage your lawn care.

www.lawnstarter.com

The Team

2

Steve Corcoran Ryan Farley

We’ve been working together for over 2 years:• Outperformed benchmark by over 10% as Financial Sector

analysts in Virginia Tech’s student-managed equity fund

• Launched video discovery engine Viirl.com

Advisors

3

Content removed.

$71B industrySingle-family Residential

Multifamily Residential

Commercial

Poor customer experience is the status quo

4

Government and Institutional

36%

36%

14%

14%

Why Lawn Care?

Typical Customer Issues

5

• Contractors are unresponsive and unreliable

• Managing your account is a pain

• Finding a contractor is tough

• Getting a quote takes days

Many services attempt to solve this

6

• Find contractor based on user reviews

• Solicit bids from multiple contractors

• Order handful of services online with fixed pricing

Our Solution

7

A seamless customer experience, from start to finish:

Order instantly with transparent pricing

Manage all aspects of your account online

Quality guaranteed

Fantastic customer service

Product

8

Order Service Online

Manage Your Account

OutstandingCustomer service

Lawnstarter.com/signup

Lawnstarter.com/sign-in

Who completes the service?

9

Partners Our Crews

Partner with reliable contractors that want to grow

Earn 20% of revenue

Hire a crew chief and give autonomy to lead crew

Earn ~40% of revenue

Advantages:• Crews already set up• Proven in alpha testing

Advantages:• Complete control over schedule• Branding of trucks and uniforms

Challenges:• Integrating with existing schedule• Holding partners accountable

Challenges:• Hiring crew leaders & crew quickly• Requires up front capital investment

Homejoy Case Study

10

• Y Combinator-backed, book cleaning services online

• Cleaners work exclusively with Homejoy

• Expanded to 31 cities in under a year

What we’ve done

11

Alpha testingSept 2013

Built infrastructureNov2013

Pre-selling & convertible debt roundFeb2013

Formed partnerships for 2014Jan2013

Going Forward

12

Launch in Greater Washington Metro Area (focused on Fairfax Co)

Raise round for expansion into 10-15 metro areas

• 3 million people and over 400,000 serviceable lawns

• Learn optimal marketing and operations strategies

Mar 2014

Nov 2014

We can acquire customers profitably

13

Partner

$600

Our Own Crew

$300

Annual Value of a Customer

Direct Mail Lead Gen Paid Search

Cost per [mail / lead / click] $0.25 $5 $6

1 year breakeven conversion rate (partners) 0.08% 1.59% 1.91%

1 year breakeven conversion rate (our own crews) 0.04% 0.82% 0.98%

Expected conversion rate 0.300% 20% 10%

Expected CAC $83 $25 $60

Marketing Costs

Beating the Competition

Our advantages:• Leverage data at scale More efficient customer acquisition• Focus on customer experience Higher retention, strong brand

Map of lawn care providers in the US.

Financing Details

Total Capital Needed: $110k

• Provides 12 month runway (to next funding round)

• $30k contributed by founders

Use of Proceeds:

• $50k: Customer acquisition

• $30k: Living expenses

• $30k: Operating expenses

15

The easiest way to order and manage your lawn care.

www.lawnstarter.com

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