knowledge without boundaries. outcome evaluation of plip projects: what, why and how? ugne...
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Knowledge without
boundaries
Outcome evaluation of PLIP projects: what, why and how?
Ugne LipeikaitePLIP Impact Manager
www.eifl.net
What is outcome evaluation?
• Outcomes are changeschanges in attitude, behavior, skills, knowledge or situation of target audience brought be a project
• Library outcome - the eventual resultresult of using library services, the influence the use had, and its significance to the user
• Outcome evaluation - if a program says it will change the lives of a certain population
group, how does it proveprove it actually did?
Project
Vehicle to get to the destination
Outcomes
Intended destinations
Monitoring
Whether we are on the right road
Outcome evaluation
Whether we have arrived at out destination
Why doing this?• Evaluation is the gathering of meaningful
data that that informsinforms, improvesimproves,
or confirmsconfirms. It is a tool for :
• Management decisions
• Accountability for your
resources
• Library advocacy
What to measure?
Inputs - Inputs - something something
that is put in that is put in to achieve to achieve
resultresult
e.g. number of staff,
computers
Inputs - Inputs - something something
that is put in that is put in to achieve to achieve
resultresult
e.g. number of staff,
computers
Activities –Activities –number of number of
tasks which tasks which must be must be
completed completed to achieve to achieve
resultresulte.g. training,
events, services installed
Activities –Activities –number of number of
tasks which tasks which must be must be
completed completed to achieve to achieve
resultresulte.g. training,
events, services installed
Outputs - Outputs - immediate immediate countable countable result of a result of a activitiesactivities
e.g. number of sessions
organized, number of
people trained
Outputs - Outputs - immediate immediate countable countable result of a result of a activitiesactivities
e.g. number of sessions
organized, number of
people trained
Outcomes – Outcomes – benefits and benefits and or changes or changes resulting resulting
from from performance performance of the activityof the activitye.g. increased
income, improved
employment prospects
Outcomes – Outcomes – benefits and benefits and or changes or changes resulting resulting
from from performance performance of the activityof the activitye.g. increased
income, improved
employment prospects
OUTCOME MAPOUTCOME MAP
Example - Macedonia
InputsInputs13 laptops, 13 laptops, printer,printer,43 books on 43 books on of job searchof job search
InputsInputs13 laptops, 13 laptops, printer,printer,43 books on 43 books on of job searchof job search
Activities – Activities – basic basic computer computer skills andskills andinteractive interactive trainings trainings “How to find “How to find a job”a job”
Activities – Activities – basic basic computer computer skills andskills andinteractive interactive trainings trainings “How to find “How to find a job”a job”
Outputs – Outputs – 82 82
unemployed unemployed people people trainedtrained
Outputs – Outputs – 82 82
unemployed unemployed people people trainedtrained
Outcomes – Outcomes – Out of 82 Out of 82 trained trained
people 39 people 39 (47,56%) (47,56%)
have have successfullsuccessfully found jobs y found jobs
Outcomes – Outcomes – Out of 82 Out of 82 trained trained
people 39 people 39 (47,56%) (47,56%)
have have successfullsuccessfully found jobs y found jobs
How to measure?
• PredefinedPredefined outcomesoutcomes – what PLIP is aiming to achieve together with you?
• Individualized indicators Individualized indicators - what will tell you that change is occurring/has occurred, and capture trends over time?
• Agreed data collection plan Agreed data collection plan and tools
Sources of data• Library statistics
• Surveys
• Interviews and focus
groups
• Analysis of documents (reports, minutes of meetings, policy documents…)
• Case studies (groups and/or individuals)
Thank you!ugne.lipeikaite@eifl.net
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