knowledge managers: is it time to look for a new job?
Post on 22-Nov-2014
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Rick MansGlobal Social Media Lead
Knowledge Managers: is it time to look for a new job?
Knowledge management as I see it
Social Media is:
Human interaction in a virtual world
Social Media as we see it
Don’t be a librarian
There is more value to add than just putting the right books on the right shelves
You are probably doing a great job
You are not just a regular Knowledge Manager
You are a super Knowledge Manager
You know what people did in the past
Get out of your ivory tower
“We know what is good for you”
However you don’t know what people need in the future
You are in the Knowledge Management business
You are not in the fortune telling business
The only group that knows everything for everybody is
Everybody
You are not a Knowledge Manager
You are a Knowledge Facilitator
“We know now that the source of wealth is something specifically human: knowledge. If we apply knowledge to tasks we already know how to do, we call it 'productivity'. If we apply knowledge to tasks that are new and different we call it 'innovation'.
Only knowledge allows us to achieve these two goals.”
Peter Drucker
You are a
Success Facilitator
“Knowledge has to be improved, challenged, and increased constantly, or it vanishes.”
Peter Drucker
“Every 2 Days We Create As Much Information As We Did Up To 2003”
Eric Schmidt
What do we do if we create more information
We get more storage
All information is equal
Though some information is more equal than others
Like slide from scot CFA
© 2010 Capgemini – All rights reserved 20You know now when people like content
Delete data if nobody has accessed it for over a year
1
Stop being a dictator
Move from taxonomy to folksonomy
2
You still have to facilitate a folksonomy to create more value
2½
Don’t regulate, facilitate
3
Make this your KM portal
4
Do you recall this group of people?
They are the best search engines you ever get
5
You role will change fundamentally
6
You will work less with documents
7
You will work more with humans
You are the one connecting all dots
8
Linking people
and
Linking information
9
Become a super hero
Facilitate success by linking people with people, people with information and information with information
10
Please contact:
Rick MansGlobal Social Media LeadPapendorpseweg 100 UtrechtThe Netherlands
Phone: +31 6 51 21 01 44E-Mail: rick.mans@capgemini.comTwitter: http://twitter.com/rickmansLinkedIn: http://nl.linkedin.com/in/rickmans
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