key to life program university of nevada, las vegas may 28, 2011

Key to Life Program

University of Nevada, Las VegasMay 28, 2011

Résumés

Résumés

Résumé

a document to show your background and skill sets for either employment or education

Résumés

• Types of résumés– Chronological– Functional– Hybrid

John K. Doe1234 Main Street, Las Vegas, NV 89119 • (702) 555-1933 • johnkdoe@gmail.com

OBJECTIVETo obtain an entry level job in the hospitality industry

EDUCATIONUniversity of Nevada, Las VegasBachelor of Arts, Hospitality Management, May 2011Minor: CommunicationsGPA: 3.45

WORK EXPERIENCEFront Desk Reception

11/2010 – PresentGolden Nugget Hotel & Casino

Las Vegas, NV•Assist guests with hotel check-in and check-out•Confirm guest reservations via phone•Provide fast, friendly, and accurate customer service to all guests•Handle guest room changes and charge disputes•Assist supervisor with reports and customer needs

Concierge Intern5/2010 – 10/2010

Westin Casuarina Las Vegas HotelLas Vegas, NV

•Handle guest entertainment and dining reservations•Provide entertainment and dining suggestions from hotel partners•Assist with maps and directions to local attractions•Learn several dining and entertainment reservation sites for Las Vegas

ACTIVITIESService Programs Chair, UNLV Circle K International, 2009-2010College of Hotel Administration Senator, Consolidated Students of the University of Nevada (CSUN), 2009-2010Volunteer, United Blood Services, 2008-2010Volunteer, Candlelighters for Childhood Cancer, 2008-present

SPECIAL SKILLSFluent in Spanish and TagologProficient in Microsoft Word, Excel, PowerPoint, AccessWorking knowledge in Adobe Photoshop, Illustrator

Résumés

• Using Résumé Templates– Consider them a tool, not a crutch– Online résumé templates may force you to fit your

experiences into specific categories– Cookie cutter résumés that clearly change basic

information are weeded out immediately by employers and schools

Résumés

• Pay Attention to:– Font– Margins– Bullet Points– Section Headings– Length

Interviews

Interviews

Interview

a conversation between two people where one person asks questions to obtain

information about the other

Interviews

• Who does interviews?– Employers– Schools– Researchers

Interviews• Phone Interviews– When distance is an issue– Often the first round of interviews

• In-person Interviews– Sitting down with a person or group to answer their

questions• New Age– Online video streaming (Skype) interviews for the need to

have face to face contact when logistical issues prevent in-person interviews

Interviews

• Cookie cutter answers– Answers that seem good, but are are generic

answers– Supposed to turn negatives into positives, but be

careful how you do it

Interviews

• Handling Tough Questions– Preparation– Understand your audience– Used to see how you think on you toes– Tells how you handle difficult situations– Okay to request clarification– It’s sometimes okay to not answer the question

Interviews

• Scenarios– Provide a situation to see how you would work in

a particular context– Can you hit the ground running?

• Examples of interviews– Good responses– Bad responses

Personal Finances

Personal Finances

• Living on Your Own– Fiscal responsibilities– Personal care responsibilities– Time management responsibilities

Personal Finances

• What expenses will you have?• Housing• Utilities• Food• Medical/Health• Transportation• Social

Personal Finances

• Taxes– A necessary duty– Do them right the first time– Tips to consider

Personal Finances

• Monthly Budgeting Activity– What is your expected salary?– What is your take-home pay?– What are your expenses?– How do they compare?

Personal Finances

Budget Calculator

Personal Finances

• Now that you can budget a month, do you have anything saved up for emergencies?

• Simple plans for saving– Monthly contribution– Bank-run saving programs

Professionalism

Professionalism

• The world’s perception of you– It’s like your facebook profile photo• What does it say about you?

– It can be created, mended, and enhanced as you desire• Image makeovers

Professionalism

• Responsible decision-making– Social versus work– Behavior in the general public– Who you are in relation to who you’re associated

with– Constant role model to youth

Professionalism

• Self and Peer Policing– As an adult, you are responsible for keeping your

own life in order– As a peer, you can help others make responsible

decisions– Model ideal behavior

Professionalism

• Big Brother is Watching– Not a conspiracy theory– Availability of photos and images on the web• Spyonvegas.com• Badjocks.com

– Images are archived

Professionalism

• Networking– Connecting with new groups– Professional connections– Future job opportunity

Leadership in Your Community

Leadership in Your Community

• Continuing your service to the community– Builds your résumé– Helps connect you with other community-minded

people in your area– Provides a social outlet

Leadership in Your Community

• Involvement and Leadership– Don’t just participate, be active– Find your way on to boards and committees– Start your own group

Leadership in Your Community

• Kiwanis– Kiwanis Clubs– Kiwanis Young Professionals Clubs

Thank you

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