john van siclendigital+future+is+here.pdfyour apps are your brand frictionless revenue experience...

Dynatrace CEO

John van Siclen

#Perform2015

Welcome to Perform 2015!2

Europe and Middle EastAustria, Belgium, Czech Republic,

Denmark, France, Germany, Italy,

Netherlands, Norway, Pakistan,

Poland, Qatar, Saudi Arabia,

Spain, Sweden, Switzerland, UK

AsiaAustralia, China, India,

Indonesia, Japan, Malaysia,

New Zealand, Singapore, South Korea

AfricaAlgeria, Egypt, Ghana,

Morocco, South Africa

South & Central America

Argentina, Brazil, Chile,

Columbia, Dominican

Republic, Ecuador,

Guatemala, Mexico,

Panama, Peru, Puerto Rico, Venezuela

North AmericaCanada, Untied States

45 countries

#Perform2015

Welcome to Perform 2015!3

Europe and Middle EastKey-PERFORMANCE Accenture,

Daniel Spica Solutions (partner)

hybris software

AsiaNICTA, Galaxy Software Services ,

Accenture ACCENTURE AB

Capgemini Cognizant Technology Solutions, Datacom Systems

AfricaAlgeria, Orange Business Services

South & Central AmericaPerformen, Accenture, Agility Networks, Allen

Recife, COMPWIRE, DTS, Elosoft, LTDA

especificacoes.com, ITGX, PromonLogicalis

Scunna, Stefanini,T2M, TIVIT, UOL Diveo, XYS,

MAINSOFT, Tigo, datCom4it, INNOVASYS,

Soluciones Integrales, Antharmex S de RL de CV

CEPRA, Jhayso Consulting, Technomedia,

TecnoMedia Vital Soluciones En Tecnologia,

TR&CO, MV-Tel Consultores, TUPUX, Harry Alcocer, Assiah22

North AmericaCausal Effects, T4G Limited , Accenture

Ansible, Aoibri, Asponte Technology,

Avago, BlazeMeter, BlueStone, Cat

Consulting, CenturyLink, CNA Financial

Corporation, Collaborative Consulting,

Competitive Computing, Corus360, CPT,

CSC, Forsythe, Ixia, J9, Kadima

Consulting, Lochbridge, Logicalis US,

Momentum Consulting, OnX Enterprise

Solutions Princeton IT Services, QoS

Networking, Razorfish, Software House

International, Stellium, UDT, Verizon,

WIPRO, Zensar Technologies, IM, Akamai, Splunk

84 Partners

#Perform2015

Thank you to all our

speakers!

#Perform2015

“We see ourselves as a

technology company with

a banking license.”

- Michael Corbat, CEO Citi

77% of companies consider missing

digital skills

87% companies think that digital

transformation is a competitive

opportunity

Source: Capgemini “The Digital Talent Gap Developing Skills for Today’s Digital Organizations

Digital Disruption.

It’s happening

#Perform2015

From today’s APM

Threads

Classes

Method Calls

Heap

Code-level

Visibility into

Performance

CPU

MTTR

Network

Response Time

DevOps

#Perform2015

30x faster deployments

20xfewer failures

2xchange success rate

#Perform2015

Your apps are your brand

RevenueFrictionlessExperience

Trust andEngagement

#Perform2015

To Digital Performance Management

Performance

Scalability

Time to Market

Quality of Service

Real-time

Experience

&

BehaviorCustomer Analytics

Conversion

Abandonment

Brand Perception

DevOps Business

#Perform2015

Customer Experience Index

Response times, errors & crashes, user

context, whole visitSatisfaction

#Perform2015

Natura

+

Dynatrace

#Perform2015

#Perform2015

The Digital Experience Center

Customer

Experience

Omni-channel

Analytics

Business

Analytics

Other analytics(Google Analytics,

Marketo, etc.)

Virtual Users Social Data

Integration(Twitter feed,

sentiment analysis)

#Perform2015

Digital Performance Management

Understand and optimize users’

experiences across digital

touchpoints

Complete visibility across the

digital delivery chain

Continuously deliver

new digital

capabilities

Increases sales &

engagement

Performance

anywhere,

anytime

Speeds-up

Innovation Continuous

Delivery Operational

Excellence

Customer

Experience

Micro-services20x increase in managed entities

IoT23 connected devices/person

Digital touchpoints:268 customer-facing website

and mobile apps per enterprise

Mobile fragmentationover 24k+ different devices

API growth2/3rd of content on a website

comes from 3rd parties

Complexity will keep growing exponentially

#Perform2015

Core

Apps of records &

engagement

Cloud native Apps

Public/Hybrid cloud

Cloud stack

Low Ops, self service

On-prem

/Virtualized

Traditional

stack

High

governance

Mainframe

App Servers

SQL NoSQL

Micro-services

node

Java/.Net

IoT

#Perform2015

Apps of recordsCore

Apps of records &

engagement

Cloud native Apps

#Perform2015

Application Monitoring

User Experience Management

Synthetic & Load

Data Center RUM

RuxitDynatrace

Apps of recordsCore

Apps of records &

engagement

Cloud native Apps

#Perform2015

Unified Platform for Digital Performance Management

Core

Apps of records &

engagement

Cloud native Apps Answers-driven

Starts with

the user

Collaboration

centric

Future ready

(IoT, micro services)

SaaS and

on-premAll workloads new

and traditional

Software as a service Managed / On-prem

PlatformBig Data and

AI based analytics

Plugins and

Open ecosystem

Real-user

monitoring

Synthetic

monitoring

Mobile

monitoring

Application

monitoring

Database

monitoring

Cloud/Virt./MicroS.

monitoring

Business

Intelligence

Network

monitoring

Server

monitoring

Log

analytics

Packaged apps

SAP/Citrix

Mainframe Load

Testing

Lifecycle/devops

collaboration

Software

analytics

Discovery and

modeling

#Perform2015

Expertise

#Perform2015

Troubleshooting

Continuous Delivery / DevOps

Mobility & Omnichannel

UX & Business Insights

Domain Expertise

Time

#Perform2015

Expertise to help you accelerate success2

4CommunityThe world largest network of performance experts

110,000

Community

Members

#Perform2015

Expertise to help you accelerate success2

5CommunityThe world largest network of performance experts

Ongoing Measurements

Daily Email Reports

Ongoing Feedback & Support

Monthly Insight Report

Expertise On Demand

InsightsYou get the analysis, we manage the rest

#Perform2015

Expertise to help you accelerate success2

6

Guardians

CommunityThe world largest network of performance experts

InsightsYou get the analysis, we manage the rest

Bring a Dynatrace expert into your team

#Perform2015

Expertise to help you accelerate success2

7

Guardians

CommunityThe world largest network of performance experts

InsightsYou get the analysis, we manage the rest

Packaged ServicesOur best practices to help you accelerate

Omnichannel

Build “Airtight” Customer

Experience

Operational

Excellence

Provide complete visibility and

control of the delivery chain

DevOps

Build continuous

improvement

performance culture

Bring a Dynatrace expert into your team

#Perform2015

Expertise to help you accelerate success2

8

Packaged Services

Guardians

Insights

CommunityThe world largest network of performance experts

You get the analysis, we manage the rest

Bring a Dynatrace expert into your team

Our best practices to help you accelerate

#Perform2015

What a difference a year makes

#Perform2015

#Perform2015

#1 in market share Gartner and IDC

#1 among internet

retailers

#Perform2015

#Perform2015

DynatracePersonal Edition

Application Monitoring and UEM

Available today

Free

#Perform2015

3 ways to kickstart your Digital Performance Management journey

1. Embrace the power of real-time Customer Analytics

2. Adopt Dynatrace for micro-services and cloud

3. Engage with us to build your 2016 DPM plan

COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE

#Perform2015

Thank you

#Perform2015

Expertise to help you accelerate success3

7

InsightsYou get the analysis, we manage the rest

Ongoing Measurements

Daily Email Reports

Ongoing Feedback & Support

Monthly Insight Report

Expertise On Demand

#Perform2015

Expertise to help you accelerate success3

8

InsightsYou get the analysis, we manage the rest

GuardiansBring a Dynatrace expert into your team

#Perform2015

Expertise to help you accelerate success3

9

InsightsYou get the analysis, we manage the rest

GuardiansBring a Dynatrace expert into your team

Packaged ServicesOur best practices to help you accelerate

Omnichannel Ops ExcellenceDevOps

#Perform2015

User and App Analytics: the key to digital excellence

Application Code

Public and Private Cloud

CDNs

Web APIs

Users and Devices Internet Applications & Code Data Center &

Networks

Unified Data

Advanced Analytics

Back-end services Data Store

Enterprise applications

Mobile

Web

IoT