john j. ambrose senior vice president, strategy and corporate development

John J. AmbroseSenior Vice President, Strategy and Corporate Development

Using Social Learning to Unlock Your Organization’s Inner Genius

Where You Can Find Me

Where You’ll Find Me…

Linked inFacebookTwitterWordpress blogSkillSoft blogQuoraYelpFourSquare

My Offices

Stats

From Pew Research Center 2010:

• Linked-in averages a new user per second

• Twitter 50 million Tweets sent per day

• 73% of adult profile owners use Facebookand 14% use LinkedIn

• The biggest users of social media – and not going away any time soon – are people in their 20′s (Pew, July 2010).

- Bill French, Blog Posting, April 22, 2003

“Email is where knowledge goes to die.”

Gartner’s Top 10 Technologies for 2011

World 2.0

The ‘New Normal’

- Demographic shift- Global competitive landscape- Technology as enabler and disrupter- Speed and volume of information - Device hyper-evolution - Ubiquitous access- Global transparency- Social connectivity

Channels of Collaboration, Good but…

Alternate to a Channel: A Platform

Globally Visible

Persistent

Discoverable

Searchable

Shareable

What are the implications for learning?

2012Year of the Stream

2011Year of the Team

2010Year of the User

2010: Year of the User

The User Experience

Web 2.0

Find What I Need

Content Modularization

Leadership Development

2011: Year of the Team

Collaborative Learning

Ad Hoc Team Fluidity

Recommendations

Push & Pull Mobile

New Reporting Insights

2012: Year of the Stream

Learning as a Stream

Seamlessness with Business Infrastructure

Greater Learning-TM Linkage

Global Social Learning Communities Emerge

The Three Immutables

Instructional Design

Trusted Content

Reporting

SkillSoft Framework: The Decade Ahead

Last Decade Next Decadefrom formal and informal to formal, informal and socialfrom learning basics to learning amplificationfrom big chunks to small chunksfrom completions to collaborationsfrom one-shot learning to constant adaptationfrom curriculum to learning environment from user as learner to user as learner and expertfrom what employers want to what practitioners need

Source: Original SkillSoft Assessment (2010) partially derived from the work of Dr. Brigitt Jordan, PhD, From Training to Learning in the New Economy

SkillSoft Framework: The Decade Ahead

Last Decade Next Decadefrom formal and informal to formal, informal and socialfrom learning basics to learning amplificationfrom big chunks to small chunksfrom completions to collaborationsfrom one-shot learning to constant adaptationfrom curriculum to learning environment from user as learner to user as learner and expertfrom what employers want to what practitioners need

Source: Original SkillSoft Assessment (2010) partially derived from the work of Dr. Brigitt Jordan, PhD, From Training to Learning in the New Economy

Our Social Journey…

June 4, 2008

And Then…

6:14 PM

www.skillsoft.com

9:21 – Reply from Cisco’s CTO

www.skillsoft.com

9:45 – Tweet to ‘Sam the Butcher’

www.skillsoft.com

11:06 PM: ‘Sam the Butcher’ Replies

www.skillsoft.com

11:28 PM - Sam Offers More Advice

www.skillsoft.com

12:09 AM – More Mentoring

www.skillsoft.com

Next Morning I’m Grateful

www.skillsoft.com

Within 1:21 Minutes

www.skillsoft.com

And a Voice from the Future…

“With enough brains, many, if not most, business challenges can be met …

… and Enterprise 2.0 is all about using

technology to bring brains together more effectively.

Dr. Andrew McAfeePrincipal Scientist

MIT Center for Digital Business Author of Enterprise 2.0

Enterprise 2.0

‘Empty Drum’syndrome

Technology is Just One Ingredient

“Content is king. The tool itself is nothing; the value comes from the strengthof its content.”

- Jakob Nielsen Enterprise 2.0: Social Software on Intranets

Content

www.skillsoft.com

Content in Context

8+ Million Seeds of Collaboration

FinancePro1,100+ titles

EngineeringPro2,600+ titles

ExecBlueprints800+ Exclusive titles

GovEssentials1,100+ titles

AnalystPerspectives2,800+ titles

Well-BeingEssentials1,100+ titles

BusinessPro6,200+ titles

ITPro8,900+ titles

OfficeEssentials480+ titles

ExecSummaries450+ titles

Leadership Channel 1,300+ titles

6,000+ courses

Our Approach: SkillSoft inGenius

What it is:

• Social Learning Layer • Leverages granularity of hosted content • Optional Feature Set• No additional cost

KnowledgeCenterrsBooks24x7

SkillPort

V1.0 Project Scope and Overview

1. Core Functional Technology Stack

2. Optional inGenius Features in B24x7 Application

APIs

Real-time discussions during LDC Live events

10 Tips for Your Social Learning Journey

1) Expand your personal social horizons2) Don’t attempt to boil the ocean3) Avoid product showdowns with IT (we all can get along!)4) Look for natural opportunities to introduce social via

learning5) Social content in context6) Enlist social mavens to help create internal awareness7) Take a Darwinian approach to experimentation8) There is no social ‘silver bullet’ 9) Remember the 1-9-90 rule10) Be creative

The Enterprise 2.0 Promise

“If only HP knew what HP knows, we would be three-times more productive.”

Lew Platt  Former CEO, Hewlett-Packard

Contact Info

John AmbroseSkillSoft Corp

Twitter: johnjambrose

Email: jambrose@skillsoft.com

Phone: 781.440.9323

Born 2006

Born 1971

Born 1876