jenn quader crew presentation july 15 2014

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As professionals (and really, as humans) we’re all using social media. We understand what it is. We just need to better understand how to leverage it for business. Based on this insight, in this presentation, Jenn addresses social media from a tactical perspective, providing tips and tools on specific social media applications that can easily be implemented by CREW members to help them grow their businesses.

TRANSCRIPT

T H R E E K E Y S

T O S O C I A L M E D I A S U C C E S S I N

C O M M E R C I A L R E A L E S T AT E

Jenn Quader

Vice President, Client Services

Brower, Miller & Cole

jquader@browermillercole.com

@jennquader

Jenn Quader

h e l l o !

h e l l o !

#CREWOC Jenn Quader

Vice President, Client Services

Brower, Miller & Cole

jquader@browermillercole.com

@jennquader

Jenn Quader

3 Things To Know About Jenn

1) Started my career as a TV journalist

2) “Big Agency” credentials

3) Hold an MA in Global Communications

from the American University of Paris

h e l l o !

Jenn Quader

Vice President, Client Services

Brower, Miller & Cole

jquader@browermillercole.com

@jennquader

Jenn Quader

Is Commercial Real Estate

really a “social media”

industry?

RELATIONSHIPS

Social media is all about building

trust, rapport, and relationships

beyond the services or products we

sell.

--Social Media Examiner

“ ”

• Increase Brand Awareness

H O W C A N S O C I A L M E D I A H E L P

C R E C O M PA N I E S ?

• Increase Brand Awareness

• Humanize the company

H O W C A N S O C I A L M E D I A H E L P

C R E C O M PA N I E S ?

• Increase Brand Awareness

• Humanize the company

• Establish Thought Leadership

H O W C A N S O C I A L M E D I A H E L P

C R E C O M PA N I E S ?

• Increase Brand Awareness

• Humanize the company

• Establish Thought Leadership

• Connect with clients,

prospects and industry

influencers

H O W C A N S O C I A L M E D I A H E L P

C R E C O M PA N I E S ?

The pr inc ip les are the

same for

per sona l brands .

• Stand out in your industry

A S A N I N D I V I D U A L , Y O U C A N

U S E S O C I A L M E D I A T O :

• Stand out in your industry

• Demonstrate your expertise

A S A N I N D I V I D U A L , Y O U C A N

U S E S O C I A L M E D I A T O :

• Stand out in your industry

• Demonstrate your expertise

• Attract referrals and new clients

A S A N I N D I V I D U A L , Y O U C A N

U S E S O C I A L M E D I A T O :

QUICK SUCCESS STORY

Coy Davidson

Q U I C K S U C C E S S S T O RY

Coy Davidson

Leasing Broker –

Colliers Houston

Q U I C K S U C C E S S S T O RY

Coy started using

social media as a

personal branding

tool.

Q U I C K S U C C E S S S T O RY

Coy started using

social media as a

personal branding

tool.

Q U I C K S U C C E S S S T O RY

Last year, Coy

reported that he had

more than doubled

the volume of his

referrals.

Q U I C K S U C C E S S S T O RY

Real estate has always been a

social business, and using the speed

and reach of online social tools to

expand your network will only

become increasingly important.”

--Coy Davidson

Colliers Houston

How To Do i t ?

1) Create a Content Strategy

2) Share Content Strategically

3) Understand (and Use) Specific Platforms

3 K E Y S T O S O C I A L M E D I A S U C C E S S

What Do I Mean By

CONTENT?

K E Y # 1 :

C r e a t e a C o n t e n t S t r a t e g y

Step 1: Positioning - decide on your message

C R E A T E A C O N T E N T S T R A T E G Y

M E E T J O E

• Joe is the same guy

M E E T J O E

• Joe is the same guy

….at the gym

M E E T J O E

• Joe is the same guy

….at the gym

….at the office

M E E T J O E

• Joe is the same guy

….at the gym

….at the office

….on vacation

M E E T J O E

• That means Bank of America is the same

….on its website

….on social media

….in its branches

M E E T J O E

• That means Bank of America is the same

….on its website

….on social media

….in its branches

Be sure your company or personal brand has the

same positioning on all channels.

M E E T J O E

Step 1: Positioning - decide on your message

Step 2: Strategic Selection – choose your

distribution tools

C R E A T E A C O N T E N T S T R A T E G Y

I t ’s a Jungle Out There

K E Y # 2 :

S h a r e C o n t e n t S t r a t e g i c a l l y

-40- 40

Your

Message

Blog

LinkedIn

Twitter Vimeo /

YouTube

Emails

Website

Publicity

C O N T E N T 3 6 0 U T I L I Z AT I O N

K E Y # 3 :

U s e h e l p f u l t o o l s t o s h a r e

c o n t e n t s t r a t e g i c a l l y

Two S p e c i f i c

S o c i a l M e d i a P l a t f o r m s

(Other good social media platforms to consider)

• You can say what you want about your

company or your personal brand – it’s self-

publishing

• Great for SEO

• So much potential - You can post anything

W H Y B L O G ?

• Keep it focused on your message

• Answer questions

• Build on other people’s content

• Don’t be boring!

S T R A T E G I C B L O G G I N G

• Huge potential audience - Over 550 million

registered users

• Growing in popularity - Fastest growing

network with a 44% growth from 2012-2013

• It’s easy – tweet as you go

W H Y T W E E T ?

• Position yourself as an expert

– Distribute your blog posts, company news, and

other content.

– Share industry news and other interesting curated

content

• Practice Smart Targeting

– Make a list of the people you want to meet

– Follow them, Re-Tweet them – support them

S T R A T E G I C T W E E T I N G

• Use Hootsuite to cut through the clutter

https://hootsuite.com/

T I P S & T R I C K S : T W I T T E R

• Use Hootlet to share things while you browse

https://hootsuite.com/features/extensions

T I P S & T R I C K S : T W I T T E R

1) Create a Content Strategy

– Define your message

– Choose your social media channels

2) Share Content Strategically

3) Understand (and Use) Specific Platforms

– Blog

– Twitter

T O W R A P I T U P

-55- 55

Your

Message

Blog

LinkedIn

Twitter Vimeo /

YouTube

Emails

Website

Publicity

C O N T E N T 3 6 0 U T I L I Z AT I O N

T h a n k Yo u .

Jenn Quader, VP, Client Services

Brower, Miller & Cole

jquader@browermillercole.com

@jennquader

Jenn Quader

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