jazoon'13 - ulrika park- user story telling the lost art of user stories

User storytelling: The lost art of User stories

@ulrikapark

This is Ulrika

She used to work as a coder..

Then she went into project management

We must have this

Then into requirements…

The system shall.. I want to

go to space

I just want this feature

We’re not agile here. You have to write Use Cases

Here we’re agile. You have to write Use Cases

We’re agile. We don’t do requirements. Go home.

She had a tough time…

Suddenly she felt very alone..

Nobody understands me

Then she got the chance to work with..

Greetings. We’re from PlanetUX

Have u tried telling stories?

About people…

After my investors said that..

And so she did…

What’s your story?

First I went to Manhattan..

Then Lisa told me to..

Suddenly the dialogue changed…

Please don’t go!! Now we know what to do

Thanks! Nice complement to our Use case! Let me give some feedback..When Lisa says..

Oh yeah, you got me spot on. Now we’ll go this direction..

And most important of all…

We had taken one step in the direction towards the magic 20%

Larman, Agile & Iterative Development 2005

• A hero (main char)• A plattform• An enemy & a challenge• Emotions• Allies• Mission done

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What made this a story?

A story is a sequence of events

As a bonus-owner

I want to give co-collector warrant to use the

bonus

in order to shop for the bonus

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Usersnapsho

t

Usersnapsho

t

As a user

I want to give co-collector warrant to use the

bonus

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give warrant to use the bonus

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Elisabeth sees in the StoreMag that she this month has got 12€ in bonus and that she has a total of 16,7€ in bonus on her club card. E's husband Claes go to the store. He has a club card too. ”You can probably pay with your card" says E.

Claes shops. When he will pays, no bonus is withdrawn from the sum at the cashier. So he pays the whole sum and gets home. “Strange why can’t I pay with the bonus, how does it work”

E already has registered user on mystore.se Sometimes she logs in to see her credit card saldo.

E logs in and see the saldo “16,7€". She clicks the balance and enters “events page”

There she sees that she’s bonus owner and that her co-collector is Claes.

She gets information that she needs to sign warrant for him and choose the option to print a form.

She choose to print the form, checks Claes, signs the form and goes to the mailbox the day after.

2 weeks later she gets a letter from MyStore that confirms the warrant is verified. A week laterClaes go shopping. This time the bonus is withdrawn from the total buy.

Elisabeth sees in the StoreMag that she this month has got 12€ in bonus and that she has a total of 16,7€ in bonus on her club card. E's husband Claes go to the store. He has a club card too. ”You can probably pay with your card" says E.

Claes shops. When he will pays, no bonus is withdrawn from the sum at the cashier. So he pays the whole sum and gets home. “Strange why can’t I pay with the bonus, how does it work”

E already has registered user on mystore.se Sometimes she logs in to see her credit card balance.

E logs in and see the saldo “16,7€". She clicks the balance and enters “events page”

There she sees that she’s bonus owner and that her co-bonuscollector is Claes.

She gets information that she needs to sign warrant for him and choose the option to print a form.

She choose to print the form, checks Claes, signs the form and goes to the mailbox the day after.

2 weeks later she gets a letter from MyStore that confirms the warrant is verified. A week laterClaes go shopping. This time the bonus is withdrawn from the total buy.

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Scenario: Give warrant to use bonus

Bank-ID/e-legmystore.se

REGScanning-supplier

TheMag

Apply for co-collector to get rights to use the bonus

Apply for co-collector to get rights to use the bonus

Find info about households spending rights

Find info about households spending rights

Mystore.se

Send application for warrantSend application for warrantSigning warrantSigning warrant

Go shopping, get question to use bonus in cashier

Go shopping, get question to use bonus in cashier

sign

REG

REG

Co-collector Bonus-owner Bonus-owner Co-collector

E-mail

Bonus-owner

Archive?

Mail,E-mail

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Why? Did we lose the STORY part of user stories?

How to extend a user story to a story

SO WHAT!?

Sounds good. But I’m just a developer! I just get the reqs as is..

User snapshots WTF!Give me the real story or I stop working.

Or I’ll just write them myself

Sounds good. But I’m an Analyst and the process we have requires me to write Use Cases!

Bah! I’ll do it anyway. Spend little less time on the Use Case, some more time on the STORY

Sounds good. But I’m a Tester! I just get a bunch of “user stories” to test. Hm.. Maybe if I

write a real story from the snapshots it will help somewhat..

USE STORIES!

Thanks for the attention!

Follow @ulrikaparkUlrika.park@smartbear.com

www.smartbear.comwww.soapui.org www.loadui.org