jay baer bricks and feathers content marketing vocus webinar

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Bricks + Feathers =

Content Success with Jay Baer

Bricks & Feathers = Content Success

Jay Baer

Author of Youtility: Why

Smart Marketing is About

Help not Hype

Marketing Keynote

Speaker

Social Media and

Content Consultant and

Coach

Which Weighs More?

•5 pounds of feathers

•5 pounds of bricks

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

What is a Feather?

•The tsunami of social and content that

envelops us all

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

This is a Feather Twitter.com/Vocus

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

This is a Feather ConvinceAndConvert.com

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

This is a Feather Facebook.com/AtlanticCityNJ

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

This is a Feather HungoverOwls.tumblr.com

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

What is a Brick?

•The building blocks of digital

communication

•Longer, more in-depth content with

greater impact

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

This is a Brick Vocus.com/blog/bricks-and-

feathers-jay-baer-ebook

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

This is a Brick http://ar.gy/21Quotes

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

This is a Brick blog.Qmee.com

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

This is a Brick Youtube.com/user/immunoprecipi

tation

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Live Poll

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Live Poll

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Feathers Drive Interest.

Bricks Drive Action.

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Feathers Drive Interest.

Bricks Drive Action.

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

We Need More Information Than Ever

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Barriers to Knowledge are Being Eliminated

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

How Do You Fill the Information Gap?

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

With Lots and Lots of Feathers

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

River Pools Wins with Feathers

•1,000 + questions

answered

•105 pages

viewed, on average

•75% of sales are

virtual

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

In B2B, 70% of the Decision is Made

BEFORE the Prospect Contacts

the Company

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Don’t be a 19 Year-Old Dude

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Feathers Alone Will Work.....If You Have

a Ton of Very Useful Feathers

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Live Poll

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Live Poll

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

The Better Approach (Usually) is

to Combine a Few Bricks

with Many Feathers

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Different Content Answers

Different Questions

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Understand the Buyer’s Journey

•Suspects

• Broad Audience

• Little Existing Knowledge

• Suspects Want to Know What Your Company

Knows

• Supply Suspects with Feathers

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Understand the Buyer’s Journey

•Prospects

• Have Supplied Personal Information

• They Need Information Tailored to Their

Circumstances

• Supply Prospects with Detailed Feathers, and

General Bricks (Webinars, videos)

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Understand the Buyer’s Journey

•Leads

• Prospects That Meet Defined Criteria

• They Need Information Tailored Even More to

Their Specific Needs

• Supply Leads with Detailed Bricks (white

papers, ebooks, comparison tools)

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Understand the Buyer’s Journey

•Opportunities

• Customers Ready to Buy

• They Need Finishing Touches

• Opportunities Must be Taken Across the Finish

Line by a Real Person (sales)

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Suspects• Feathers

• Blog

• Social

Prospects

• Bricks and Feathers

• Blog

• Webinars

• Videos

• Infographics

Leads• Bricks

• White papers

• eBooks

• Configurators

Opportunities• People

• Phone

• Email

• Face-to-Face

Bricks Should be a Youtility

•Marketing So Useful, People Would

Pay For It

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

•Marketing that

Customers Want,

Instead of Marketing

the Company Needs

Youtility Lets You Market Sideways

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Be a Digital Dandelion

• Of All the Places Your Bricks Could Live, Your

Website Probably Has the Least Visibility

• Your Site is the Stem, Other Sites Are the Seeds:

• YouTube

• SlideShare

• Scribd

• Guest blogging, etc.

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Market Your Marketing

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Content is Fire.

Social Media is Gasoline.

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Live Poll

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Live Poll

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Getting Started

•Make a List of All Customer Questions

• Ask Customer Service

• Ask Operations

• Ask Sales

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Getting Started

•Make a List of All Customer Questions

• Ask Customer Service

• Ask Operations

• Ask Sales

• Ask CUSTOMERS!

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

For Each Customer Question,

Ask Yourself: “blog post, or bigger?”

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

For Each Customer Question,

Ask Yourself: “blog post, or bigger?”

Then create editorial calendar

and develop feathers + bricks

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

How Many Feathers do you Need?

As Many as You Can Make.

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

How Many Bricks Do You Need?

For Small/Medium

Business, Plan on 4-6 per Year

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Bricks and Feathers Comparison

Jay Baer | @Jay Baer | @Vocus | #VocusWebinar

Thanks for attending!

#VocusWebinar @vocus

The Vocus Family

About VocusVocus is a leading provider of cloud marketing software that helps

businesses reach and influence buyers across social networks, online and

through media. Vocus provides an integrated suite that combines social

marketing, search marketing, email marketing and publicity into a

comprehensive solution to help businesses attract, engage and retain

customers. Vocus software is used by more than 120,000 organizations

worldwide and is available in seven languages. Vocus is based in

Beltsville, MD with offices in North America, Europe and Asia. For further

information, please visit http://www.vocus.com or call (800) 345-5572

PR Suite | Marketing Suite Online News Releases Publicity Facebook Apps Email Marketing

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