it is time to respond! progress software responsive process management dr. m. a. ketabchi chief...

It is Time to Respond!

Progress Software Responsive Process Management

Dr. M. A. KetabchiChief StrategistOffice of CTO, Progress Software

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About Business Processes

Business processes of an enterprise describe how it achieves its business objectives.

Understanding, analyzing and automating key business processes is critical to success.

Enterprises have many business processes.

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Let’s read a Business Process

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From Business Process Analyses to Responsive Process Management

Business Process Analyses (BPA)

Enterprise Application Integration (EAI)

Responsive Process Management (RPM)

Business Process Management (BPM)

Workflow and office automation

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From Business Process Analyses to Responsive Process Management

Business Process Analyses (BPA)

Enterprise Application Integration (EAI)

Responsive Process Management (RPM)

Business Process Management (BPM)

Workflow and office automation

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Key Capabilities of BPM

BPABusiness Process

Analyses

Business Analysts

BPEBusiness Process

Execution

Application Developers

BPIBusiness Process

Improvement

Business Managers

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How Does BPM Work?

BPM ServerBPM Studio

BPM Portal

BusinessExpert

Process Modeler

Process Asset Manager

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Key Values of BPM

Agility

Efficiency

Visibility

Business empowerment

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Many Companies Have Achieved Significant Results Using BPM

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Having Achieved Key BPM Values They Want More

Not just agility, ability to respond

also

Not just efficiency, revenue increase

also

360° Visibility

More business empowerment

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Enterprises who Achieve These Have Competitive Advantage

They are Operationally

Responsive enterprises.

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Progress Software Enables Enterprises to Become Operationally Responsive

It delivers Responsive

Process Management

(RPM) suit.

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Key Capabilities of RPM

Business Process Management

(BPM)

Agility

Process Improvement

Processes Visibility

Exception Handling

Transaction Visibility

Policy Enforcement

Business Transaction

Assurance (BTA)

Business Event Processing

(BEP)

Event Processing

Patterns and Responses

Event Visibility

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Key Components of RPM

Event Processing

Patterns and Responses

Event Visibility

Exception Handling

Transaction Visibility

Policy Enforcement

Agility

Process Improvement

Processes Visibility

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Key Capabilities of Apama Business Event Processing (BEP)

Provides real-time access to critical

information in transition.

Allows explicit modeling of business events.

Can recognize predefined event

patterns and automate responses.

Enables correlation of many events based on

business rules.

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Key Capabilities of Actional Business Transaction Assurance (BTA)

Identifies key exceptions and can initiates

corrective actions.

Enables monitoring of applications and

discovering transaction flows.

Provides real-time end-to-end transactional visibility across applications and

systems.

Allow policies to be defined easily and

enforced.

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How Does RPM Work?

RPM Control Tower

Business Transaction Assurance

(Actional)

Business Event

Processing

(Apama)

Business Process

Management

(Savvion)RPM Studio

RPM Business Modeling and

Repository

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Plus real-time visibility into events and applications

Visibility into business processes

RPM Delivers the Enhanced Business Values Enterprises Need

Agility to improvebusiness processes

Efficiency to reduce cost

Business empowerment

Plus ability to take advantage of opportunities

To make better decisions faster and execute

Plus ability to respond to situations when they arise

BPM Business Values RPM Additional Business Values

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Your Journey to Becoming Operationally Responsive Can Start Today!

Begin Business Process AnalysesExplicit business processes are key.

Enhance with Business Event ProcessingExpand visibility into business events.

Deploy Business Process ManagementMake your key business processes executable and improve them.

Enhance with Transaction MonitoringExpand visibility into dependencies of processes on applications.

Deploy Responsive Process ManagementAdd Control Tower and realize the full power of RPM.