isd ppt

Silicates and corp. ltd

Strive for excellence

INSTRUCTIONAL SYSTEM DESIGN

The model provides a means for sound decision making to determine the who, what, when, where, why, and how of a learning program.

Steps 0f ISD MODEL:

1)Need assessment

2)Employee readiness for training

3)Creating learning environment

4)Transfer of training

5)Developing evaluation phase

6)Selecting training method

7)Evaluation and conduct

ISSUES IN SALES DEPARTMENT

Sales executives not properly reporting

Sales executives & staff lack in: Customer knowledge Interpersonal skills Negotiation skills Market knowledge Product knowledge

VISION STATEMENT

To be the most respected and successful enterprise, delighting customers with a wide range of products and solutions in the automobile industry with the best people and the best technology

MISSION STATEMENT

To provide safe & sound journey. The company is developing various new technologies from the perspective of energy saving and diversifying energy sources. Environment has been first and most important issue in priorities of the organization and working toward creating a prosperous society and clean world.

STEP 1 NEED ANALYSIS: - Organizational goals Performance appraisal Questionnaires Survey Observation Interview

STEP 2 :EMPLOYEE READINESS FOR TRAINING

Pre-training tests Presentation Report Interview

STEP 3 LEARNING OBJECTIVES :Making sales executives equipped with: Presentation skills Market knowledge Product knowledge Interpersonal skills Negotiation skills Customer knowledge

STEP 4 TRANSFER OF TRAINING : Performance review Feedback

STEP 5 EVALUATION PLAN: Post-training tests Presentations Sales call Discussion with superior

STEP 6 TRAINING METHODS:Mostly on the job training : Audio-visual Classroom lectures Workshops Role plays

STEP 7 EVALUATION: Feedback

TRAINING SCHEDULE

SNO. PROGRAMME VENUE TIME

1 Reception Lawn 9:00AM- 10:00AM

2 Introduction session Audi1 10:00AM- 11:00AM

3 Evaluation & test Audi 1 11:00AM- 1:00 PM

4 Lunch Lawn 1:00 PM- 2:00 PM

5 Results & Discussion session

Audi 3 2:00 PM- 4:00 PM

DAY 2SNO. PROGRAMME VENUE TIME

1 Morning brief –up session Seminar Hall 8:00AM-9:00AM

2 Probing & Negotiation skills Workshop

Audi 2 9:00 AM – 11:00 AM

3 Customer Reception Session Audi 1 11:00AM-1:00 PM

4 Lunch Break Lawn 1:00 PM- 2:00 PM

5 Presentation skills & Workshops

Audi1 2:00 PM- 4:00 PM

6 Case Presentation( Communication skills training)

Audi1 4:00 PM-6:00 PM

7 Conclusion session Audi 1 6:00 PM- 6:30 PM

DAY 3SNO. PROGRAMME VENUE TIME

1 Morning brief –up session Audi 1 8:00AM-9:00AM

2 Body Language Audi2 9:00AM-10:00AM

3 Linguistics and language skills Workshop

Seminar Hall 3 10:00AM-12:00PM

4 Product Knowledge Seminar Hall 3 12:00PM-2:00PM

5 Break Lawn 2:00PM-3:00PM

6 Market Information & Knowledge Session

Audi 2 3:00 PM- 5:00PM

7 Conclusion session Audi2 5:00PM- 6:00 PM

DAY 4SNO. PROGRAMME VENUE TIME

1 Morning brief –up session Seminar hall 1 8:00AM-9:00AM

2 Assertiveness & Persuasion Workshop

Audi1 9:00AM -11:00AM

3 Behavioral patterns Training Audi2 11:00AM -1:00 PM

4 Lunch Break Lawn 1:00PM-2:00PM

5 Test & Evaluation Audi 2 2:00PM-4:00 PM

6 Feedback & Discussion Audi 1 4:00PM- 5:00 PM

7 Conclusion session Seminar hall 5:00PM- 6:00 PM