is there a better way to get customer feedback at the restaurant ?
Post on 21-May-2015
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Is there a better way to listen to your customer ?
Old way to customer feedback
New way to customer feedback
Get anonymous feedback from your customers.
Build an email database with no labor on your end
Identify opportunities to increase sales
Create a system that generates repeat visits and sales
Build a great Guest Experience
Utilize new technology to get customer feedback
Consumer Sentiments on 41 Topics
•Randomizer asks 8 questions per survey
•Over time, sentiments will be built on 41 topics
•Ability to add or change questions
•Database built from consumer input. No labor on your end
•Voucher Certificate generates additional sales
Individual Consumer Feedback
•Ability to see surveys by consumer•Each survey is time stamped to associate it with a shift•Ability to send email to consumer, right out of the system
Feedback Reports Over Time
Pete Kane 404-987-03108625 Richardson Rd. Commerce Twp., MI 48390
Office: (248) 960-1683 Toll-free: (866) 297-5972 Fax: (248) 960-9405
Email: kane@xpectresultsnow.com
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