is there a better way to get customer feedback at the restaurant ?

Post on 21-May-2015

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Is there a better way to listen to your customer ?

Old way to customer feedback

New way to customer feedback

Get anonymous feedback from your customers.

Build an email database with no labor on your end

Identify opportunities to increase sales

Create a system that generates repeat visits and sales

Build a great Guest Experience

Utilize new technology to get customer feedback

Consumer Sentiments on 41 Topics

•Randomizer asks 8 questions per survey

•Over time, sentiments will be built on 41 topics

•Ability to add or change questions

•Database built from consumer input. No labor on your end

•Voucher Certificate generates additional sales

Individual Consumer Feedback

•Ability to see surveys by consumer•Each survey is time stamped to associate it with a shift•Ability to send email to consumer, right out of the system

Feedback Reports Over Time

Pete Kane 404-987-03108625 Richardson Rd. Commerce Twp., MI 48390

Office: (248) 960-1683 Toll-free: (866) 297-5972 Fax: (248) 960-9405

Email: kane@xpectresultsnow.com

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