introduction to opra develop - healthy thinking
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Excellence in Business. Excellence in People.
Introducing OPRA Develop – Healthy Thinking:
An integrated approach to developing high performing staff
Excellence in Business. Excellence in People.Introduction
The need for an integrated approach to staff development
What development do staff need?
What is the science behind staff development?
Introducing OPRA Develop
Excellence in Business. Excellence in People.
Integrated staff developmentOur review of current training course options found:
There are too many ad-hoc and one-off training options for staff
The quality of training delivery and outcomes of training is seldom evaluated…if at all
Training courses tend not to have a scientific (tried and proven) basisThe end result?
It is difficult to justify a personal development programme given these limitations
Excellence in Business. Excellence in People.Core Concepts
How to be more healthy in one’s thinking
How to believe in oneself more
How to communicate more effectively with others
How to control the emotions in yourself and others
How to manage personal stress (work and personal) and become more resilient
Excellence in Business. Excellence in People.
The Science of Staff DevelopmentResearch has confirmed that for any training intervention to be effective, it must:
Have a strong research base
Include some form of evaluation either formal or pragmatic
Have been validated internationally as leading-edge or best of breed
Have application to the world of work, across multiple organisations, cultures and people
Link into, and support other training interventions thereby becoming a complete developmental offering
Excellence in Business. Excellence in People.
Introducing OPRA DevelopFive two-day programmes
designed to release talent in your organisation
All courses are grounded in the science of self-development and each has a unique facilitator who is recognised in their specific field of expertise
Excellence in Business. Excellence in People.OPRA Develop
Excellence in Business. Excellence in People.Healthy Thinking
Developed by Dr Tom Mulholland and the Healthy Thinking Institute, our independent evaluation showed the benefits of this training to be dramatic and long lasting.
Presents a set of tools to manage thoughts, attitudes, emotions and behaviours.
A new language of internal and external dialogue.
The Attitude Doctor system is aimed at diagnosing and treating the Ten Unhealthy Attitude Profiles.
A Healthy Thinking culture can be adopted by individuals and organisations.
Excellence in Business. Excellence in People.Independent Evaluation
75% of respondents noticed a change in their behaviour since attending the Healthy Thinking course.
Of this group, 100% believed this change would last indefinitely one year later.
92% of respondents believed that the Healthy Thinking principles were either ‘effective’ or ‘very effective’ when applied to their personal lives.
KPIs increased, as did engagement and customer satisfaction.
Excellence in Business. Excellence in People.
Introducing Dr. MulhollandDr Tom Mulholland is the founder of the Healthy Thinking Institute.
He has a 1st Class Honours degree in molecular genetics, is a Medical Doctor, best selling author, global speaker and trainer and Chief Emotional Architect at the Healthy Thinking Institute.
With a strong science and business background to compliment his many years of clinical experience as a hospital emergency doctor, he knows full well the consequences of having an unhealthy attitude.
He has written books and designed teaching programs around Healthy Thinking. He is an honorary lecturer in Psychological Medicine at Auckland School of Medicine.
Excellence in Business. Excellence in People.Healthy Thinking ®
The New Language
Dr Tom Mulholland
www.healthythinking.biz
Excellence in Business. Excellence in People.
We have a choice to think differently, to feel differently and to act differently is our
greatest freedom.
Excellence in Business. Excellence in People.What is Healthy
Thinking®?
The ability to change how you feel and act by
changing what you think
Excellence in Business. Excellence in People.
Healthy Thinking Outcomes
Set of tools
Common language
Brand and Culture
Excellence in Business. Excellence in People.
• Healthy Thinking® can reduce and even eliminate unhealthy emotions!
• What is the cost of stress, frustration and anger to your business and your health?
• Stress is born, lives and dies between your ears.
Excellence in Business. Excellence in People.
The Pandemic of Unhealthy Thinking
Work conflict Road rage
Home Stress Poor performance
Poor sleep Poor attention
Excellence in Business. Excellence in People.Frustration
A week?
A day?
An hour?
A minute?
Could you eliminate this for life?
Excellence in Business. Excellence in People.
What We Feel Each Week
StressDisappointment
FrustrationRejection
AnxietyJealousy
ResentmentAnger
SadnessGuilt
33%22%40%11%33%6%
13%20%15%13%
Excellence in Business. Excellence in People.Typical Team Data
Excellence in Business. Excellence in People.Team Efficiency
Un-healthy
Thinking36%Heal
thy Thinking64%
Excellence in Business. Excellence in People.Signs
Low profitAbsenteeismChurnLow customer satisfactionAvoidance behaviourPeople looking for a fightActive disengagementToxic personalitiesPhysical changes
Excellence in Business. Excellence in People.The Computer Analogy
Mind = software
Brain = hardware
Excellence in Business. Excellence in People.Neurology
• Brain secretes hormones which increase cortisol when stress becomes DISTRESS
• These feedback into the brain and down regulate receptors in the hippocampus
• This affects working memory and concentration and over time the hippocampus gets smaller, YOUR SOFTWARE CAN BURN OUT YOUR HARD DRIVE
Stop the hippocampal rot
Excellence in Business. Excellence in People.
Neuro-transmission between the Synaptic nerve terminalNerve cells (axons) connect through dendrites
Electrical charge passes through synapse
Neuro transmitters are needed to jump the gap
Neurons that fire together wire together
Can change the networks that stimulate the Pleasure Centre and Disengage the Grumpy Unit
Excellence in Business. Excellence in People.The Brain Map
The brain works on a series of electronic connections, we have 10 trillion of them!
Millions of connections are made every second.Thoughts create new networks and habitual
thinking strengthens these networks. You can prune unhealthy connections that
activate your grumpy unit, by simply not using them and replacing them with healthy thinking alternatives! You may even be able to make your own Dopamine!
Excellence in Business. Excellence in People.Eliminate the Negative
How are you going to do it?
StressDisappointment
FrustrationRejection
AnxietyJealousy
ResentmentAnger
SadnessGuilt
Excellence in Business. Excellence in People.Where It All Starts
You have to think of something
Excellence in Business. Excellence in People.Emotional Algebra
Feel the emotion – Trigger = Thought:Is it true?
Is it worth it?Does it help you achieve your goal?
Excellence in Business. Excellence in People.The Thinking Styles
Trigger
+Thought
=Emotion
Excellence in Business. Excellence in People.Spiral of
DisengagementDEMANDER
EXTREMIST
FORTUNE TELLERDENIALIST
DISTORTER
JUDGEGENERALISER
DOOM MERCHANTJUSTIFIER
Excellence in Business. Excellence in People.Why?
Why would you have an unhealthy attitude?
Why would you put up with other people’s unhealthy behaviours?
Excellence in Business. Excellence in People.
Your MIND is your biggest
COMPETITOR
Excellence in Business. Excellence in People.PC Change
Change your software (your mind)
and your hardware (your brain)
can change as well.
You will feel the difference!
Excellence in Business. Excellence in People.OPRA Develop
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