innovative ict solutions for transforming governance

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Innovative ICT solutions for transforming GovernanceFocus : Rural India

2nd September, 2010

Tanmoy ChakrabartyVice-President &Head- Government ISU

What makes a leader?

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Leaders show the way to others

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Treasury Management Solution was first implemented in Assam

BudgetManagement

System

DepartmentalSystem

ConsolidatedInformationWarehouse

TreasuryManagement

System

Single Window Interface !!!

Budgeting & Revision

Budget &Ceiling

Budget & Ceiling

Distribution at DDO Level

Payment & Receipt

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Directorate of Accounts & Treasuries (DoAT), Govt. of Assam,

› DoAT manages 53 treasuries across the state and provides management & monitoring reports to the Finance department

› Monitoring of actual expenses against the budget was extremely difficult on the existing manual system

› Real time ways and means position and elimination of overdrafts› Elimination of budgetary deficits through better management of

expenditure and incomes› Conservation of national resources through Real-time inputs to the

CAG

› Developed a central server based system connecting all treasuries, the Finance department and the DoAT office

Problem

Solution

Benefits

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It was then replicated across states

Assam became a beacon for other states

Assam can become a leader in eGovernance

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Genesis of undisputed leadership is innovation !

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INNOVATION... "THE KEY TO GROWTH "

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“The Bottom of the Pyramid market provides a new growth opportunity for the private sector and a forum for innovation”

C.K. Prahalad Author of :The Fortune at the Bottom of the Pyramid

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... “the place of innovation !”…“ the place for innovation !”

Rural Areas…

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Innovations in the area of ICT

Innovate to … “make computers affordable for all”

Innovate to… “make the Desktop mobile & reach the masses”.

Innovate to… “let the Technology reach the villagers”

Innovate to… “impart Literacy programs via mobile”

Innovate to… “provide Knowledge to farmers”

Innovate to… “create a solution to manage rural Finances”

Innovate to… “ensure equitable medical help..”

Lets Innovate…

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Innovate to … “make computers affordable for all”

Innovate to… “make the Desktop mobile & reach the masses”.

Innovate to… “let the Technology reach the villagers”

Innovate to… “increase Literacy via mobile”

Innovate to… “provide Knowledge to farmers”

Innovate to… “create a solution to manage rural Finances”

Innovate to… “ensure equitable medical help”

Lets Innovate…

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Innovate to … “make computers affordable for all”

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Simputer.. Affordable computing for all

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Simputer

Simputer

Solves the Last Mile Problem

Customized to local

requirements

Platform- independent

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Innovate to… “make the Desktop mobile & reach the masses”

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Computer-on-Wheels

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Computer-on-Wheels with Mobile Connectivity

Courtesy: Mrs. Rajeshwari, CoW Project

Motorcycle based unit with Laptop, solar panel

Information Provider goes around several villages giving and collecting relevant information

Links the villages to Commercial, Health and Agricultural services

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Innovate to… let the Technology reach villagers

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Grameenphone

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Small village in rural Bangladesh

Grameen Phone is

profit-based

Individuals pay for airtime

Low package cost

Phone belongs to a community

collective

Grameen Phone

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Innovate to… increase Literacy via mobile

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Adult Literacy Program

TCS’ Adult Literacy Program

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Over 100,000 people

benefitted

Available in 8 Indian

languages

Computer Based

Functional Literacy

Increasing the spread of literacy

The advantages of the Mobile Phone for scaling up the ALP programme:

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Portability

Higher population density vis-à-vis the internet

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Innovate to… “provide Knowledge to farmers”

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mKrishi

Also displays the geographical location of the farmer’s handset.

TCS Farmer Application mKrishi Advise on fertilizer

mKrishi on Mobile

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mKRISHI – Mobile Based Agro Advisory System

mKRISHI…

Trying to reduce the last mile gap between farmers and their eco system partners such as Agriculture experts, Markets, Government officials, Banks etc.

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mKrishi

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Innovate to… “create a solution to manage rural Finances”

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Financial Inclusion

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Financial Inclusion

Financial Exclusion in

India

Excluded Sections

Reasons for Exclusion

203 million households

in India

147 million households in rural areas

Farmer Households89 million

Farm households have no access to formal or informal sources of credit

• 51.4%

Farm households have no access to formal sources of credit 8%)

• 73% Source: http://www.ibef.org/artdisplay.aspx?tdy=1&cat_id=60&art_id=16840

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Financial Inclusion

Financial Exclusion in

India

Excluded Sections

Reasons for Exclusion

Marginal farmers, landless laborers

Self employed & unorganized sector

enterprises

Urban slum dwellers, migrants

Ethnic minorities and socially excluded groups

– senior citizens & women

Mostly in North East, Eastern and Central

regions

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Financial Inclusion

Financial Exclusion in

India

Excluded Sections

Reasons for Exclusion

Physical Access

Remote, hilly and sparsely

populated areas with

poor infrastructure

Demand Side

Lack of awareness,

low incomes/asse

ts, social exclusion, illiteracy

Supply Side

Distance from branch,

cumbersome documentatio

n and procedures, unsuitable products

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Financial Inclusion: Solution Framework

Rural BankingSegmentation of the Non-branch

banking

Non-branch banking

Without a brick & mortar branch

Areas where internet kiosks exist

Areas where there are motorable roads, good connectivity exist

Areas where there are no motorable roads, hilly terrain

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UID to remove Type I and Type II errors and change the face of rural India

Type I

InclusionNon-eligible citizens

in the BPL list

Bring the poor in the mainstream by providing Identity; provide inclusive growth and opportunity to people who are not a part of the system right now

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Innovate to… “ensure equitable medical help”

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Medicine

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Innovation in Medicine…

Webhealthcenter Portal

Telemedicine

Health Parameter Tracking

Decision Support System

Smart Chair & Silicon Locket

Remote Patient Care

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AND TO SUM IT ALL UP… “INNOVATE TO ENABLE ICT INTEGRATION"

ICT Intervention for Integration

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e-enabledPublic Services StrongDatabase

InformationServices

Accessibility

Accounts & Fund Monitoring

TransparencyProjectMonitoringWeb based

Monitoring

Empowermentof Citizens

e-learning

CapacityBuilding

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Thank you!

tanmoy.chakrabarty@tcs.com