improving warehouse efficiency with zebra wireless mobile printers 1
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Improving Warehouse Efficiency
With Zebra Wireless Mobile Printers
1
agendaMobility in the warehouse
Who is Zebra? What’s it all about? Why is it relevant? Real world case studies Application analysis Information sources
“Zebra delivers innovative and reliable bar code and specialty label printing solutions to businesses and governments in 100 countries around the world.
With more than 35 years of experience and over four million printers sold, Zebra is the trusted brand for
90% of Fortune 500 companies.”
A Global Leader in Specialty Printing:
who is Zebra?Zebra Technologies
2004 revenues of $663 million
45% of sales outside North America
$3 billion market capitalization
>4m units shipped
c.30% market share
Our product range:
Supplies RFID Mobile Desktop Tabletop
Card
Zebra Technologies
what’s it all about?
bringing change to the warehouse:
* new flexibility
* new productivity
* new work methods
* new technology
* new economics
* new benefits
Mobility in the Warehouse
• moving label printing from the desktop to the operator:
• using technology:
* mobile computers * mobile printers * WLAN
What’s it all about?
what’s it all about?
• moving label printing from the desktop to the operator:
• using a new focus
* business improvement
* business benefits
* ROI payback
looking at moneyNOT JUST product features
What’s it all about?
tested & proved in Q1 2003
in Zebra’s own DC, Preston UK
5 Zebra QL420’s delivered major business benefits:
“bulk breakdown” / put-away
450 hrs / €6300 saved per year
errors cut from 10/day to 1/week
goods-in / receiving
400 hrs / €5600 saved per year
errors cut from 4/day to 1/weekROI payback in 6.5 months
What’s it all about?
• application overview:
Warehouse IT system
barcode datalabel data
- each operator is given a Zebra QL420 mobile printer
- both devices are connected to the IT system by wireless LAN
- each operator is given a handheld terminal
What’s it all about?
How relevant is it?
• relevant from a bar coding perspective:
77% of surveyed end usersuse bar code labels
46% of bar code label usersuse thermal printers
34% of thermal printer userschose Zebra
- Zebra survey of 400 European end users:
• relevant from a mobile computing perspective:
51% of surveyed end usersuse Hand Held Terminals
30% of surveyed end usershave a wireless network
22% of remaining end usersplan to install WLAN
- Zebra survey of 400 European end users:
How relevant is it?
• relevant from a warehouse problems perspective:
lack of flexibility :-36% of surveyed end users
lack of space :-8% of surveyed end users
walking time :-8% of surveyed end users
- Zebra survey of 400 European end users:
How relevant is it?
Who is already doing this?
• EMEA reference site list:
Region Enduser Business TypeUK Halfords retail
France FM Logistic logisticsBenelux TNT logistics
Iberia Caprabo retailItaly Immergas utilitiesItaly Komatsu automotiveItaly Ferplast plastics
Central Schwab & Guillod retailCentral LuK automotiveNordic Volvo automotiveNordic Maersk logisticsExport Anglo Platinum mining
Reference sites
• example: TNT Express (Benelux)
- is replacing desktop printers with Zebra QL420 mobile printers
- QL420 investment based on:
ROI paybackestimated at
108 days
* man hour savings
* increased flexibility
* reduced errors
Reference sites
• area of interest :
most items require no “intervention”
30% of items arrive without labels
these items are labelled at goods-in
all items must leave within 12 hours
labelling efficiency is the key
Reference sites
• example: DHL (Sweden)
- is using Zebra QL320 mobile printers
- QL320 investment based on:
* man hour savings
* faster processes
* increased productivity
Reference sites
• example: Halfords (UK)
- is replacing desktop printers with Zebra QL420 mobile printers
- QL420 investment based on:
* saving up to 42 man hours per week
* increased warehouse productivity
* reduced errors
- alternative would be major warehouse re-design.
ROI paybackestimated at
£22k / €31k p.a.
Reference sites
• Halfords areas of interest :
1) “bulk breakdowns”
items arrive in bulk containers
but are traded in smaller units
so have to be repacked
e.g. spare parts, components, software, pharmaceuticals, books, CDs & DVDs, clothing.
Reference sites
• Halfords areas of interest:
2) “tote” shipping units
re-useable plastic containers
sent to >450 store destinations
often changed during picking
each change requires a new label taking up to 5 minutes.
• customers who should be interested:
smaller, less structured supply chains
Reference sites summary
• result = strong ROI / payback case for mobile printing
• sectors = 3PL, electronics, automotive, cd & dvd retailing.
incoming goodsnot already labelled
1 pallet = multiple line items1 shipment = multiple SKU’s
outgoing goodsincomplete casesmodified cases
variable consignments
Information sources
• website (www.zebra.com/en/mobileroi.htm)
• ROI calculator – see how much you can save ! (http://www.zebra.com/is/roicalc.htm)
information sources
Zebra wireless mobile printers help prevent costly mistakes and save operator walking time. The result is a
rapid ROI and increased service levels.
Conclusion
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