ikon: delivering a complete intranet, edrms and km soluon with … · 2020-01-26 · ikon:...

IKON: Delivering a complete intranet, EDRMS and KM solu=on with SharePoint 2013 in a 9000+ organisa=on… IKO2016

…tales from the trenches !!!

Major Barry Byrne Chief IKM Officer, Irish Defence Forces Asst. Professor, Trinity College Dublin

@ikmsolu=ons barrybyrneirl www.informa=onsolu=ons.ie

“This represents a major step forward for the Defence Forces; it will enable both improved communica=on for our personnel at home and overseas, and improved access to informa=on which will enable beYer decision-making in a shorter =me frame, bringing about significant cost, and some=mes life-saving efficiencies.”

Chief of staff, Irish Defence Forces, Vice Admiral Mark MelleY. DSM

ITProfessionalsoftheyear

1stplaceKMandIntellectualCapitalawards

In one year: Fully rolled out seamlessly to 9500 org On island, overseas, Naval Ships 2500 x 1 day end user courses 200 x 1 week admin courses

Full Enterprise social Lessons Learned database Wikis Blogs Knowledge Sharing Videos

• IKMCellandWGEstablished

• IKMPolicyandStrategyWriEen

2012

• DF-WideEducaIonandTraining

• Build.PhasedRolloutoftrialIKMPortal

2013

• DF-WideRolloutofIKMPortal

• ConInuousImprovementofPortal,ProcessesandTraining

2014

• InfoandKnowledgeMgtEmbeddedintoOrganisaIonalCulture,HRpolicesandprocedures

• IKMPortalusedforBusinessIntelligence

2015

• IndustryleaderinuseofICTforIKM

• HighlyMatureStateofInternalComms,InformaIon,KnowledgeandRecordsMgt

2016

Timeline

StudyproblemSeniorleadershipsupportTrialRollout

Research

Intranets2016

Over200Surveysandinterviewsconductedin;USA,Sweden,BelgiumandallBrigadesandformaIonsoftheIrishDefenceForces.

Over20CountriesandOrganisa>onssurveyed;Sweden,Germany,Ukraine,USA,France,Austria,Denmark,Norway,Ireland,Hungary,Canada,Belgium,Malta,Greece,UK,NATO,UN,CIMICFusionCentre,LGCSB,NumerousGovt.Dpts.

UsingICTtoSupportInforma>onandKnowledgeManagementinDefence

Major Barry Byrne Chief IKM Officer, Irish Defence Forces Asst. Professor, Trinity College Dublin

@ikmsolu=ons barrybyrneirl www.informa=onsolu=ons.ie