icelw 2010 j sandler final

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PROJECT USABILITY : SCHMOOSABILITY

…what does it matter?

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PROJECT ZEN

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PROJECT ZEN

Development processes to improve organizational performance

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PROJECT DESIGN : ROLES

•Test Manager, Analysts

•Usability

•Instructional Designer

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PROJECT DESIGN

‘ The project manager must ensure that there is transparency of roles

across the project team...’

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PROJECT DESIGN

‘ Project team usability & user experience directed to combining effectively towards the creation & deployment of a user friendly product...’

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PROJECT DESIGN : COMMUNICATIONS

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INFORMATION GATHERING

•What information to capture?

•Who and what will you ask?

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USER CENTRED DESIGN

‘ UCD is about designing the

total user experience...’

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USABILITY

‘ The ease with which a user can successfully interact with and use an application, web site or process to achieve their goals...’

and project team

each other

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USABILITY

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USABILITY : COMMUNICATIONS

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USABILITY : COMMUNICATIONS

‘ A successful project team user experience will only occur if the communications strategy is implemented effectively...’

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WHEN THINGS GO WRONG

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WHEN THINGS GO WRONG : TESTING

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WHEN THINGS GO WRONG : TESTING

Test Plan about:

• Tasks and metrics• Scenarios to be used• Scripted into Test Cases

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WHEN THINGS GO WRONG : UI

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SUMMARY

• Communications strategy

• Include ALL stakeholders

• Project usability successful if team have clear understanding of their role

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THANKS

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REFERENCES

Sandler, John ICELW 2010 Proceedings

www.dilbert.com

CONTACT

johnsandler@fastmail.fm

@greyrab (Twitter)