human computer interaction: the design of everyday things (user centered design – chapter 7)

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Human Computer Interaction: The Design of Everyday Things (User Centered Design – Chapter 7)

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User Centered DesignThe Design of Every Day Things

• User can figure out what to do.

• The user can tell what is going on

Design must be in a way that:

Seven Principals

Simplify StructureVisibility

Mapping Right

Power of Constraint

Design the Error

Use knowledge from world +

head

Standardize

• General knowledge• Past Experience• Tradition, rules• Hints or signs• Others experience• and so on..

Mental Model

Simplify StructureVisibility

Mapping Right

Power of Constraint

Design the Error

Use knowledge from world +

head

Standardize

Mental Model

The design model

The system image

The user’s model

Mental Model

Simplify StructureVisibility

Mapping Right

Power of Constraint

Design the Error

Use knowledge from world +

head

Standardize

Mental Model

The design model

The system image

The user’s model

Conceptualization that the designer has in mind.

What the user develops to explain the operation of the system

Communication between designer or design and user

Seven Principals

Simplify StructureVisibility

Mapping Right

Power of Constraint

Design the Error

Use knowledge from world +

head

Standardize

• Psychology of a person/user

• Make task as simple as possible

• Change the nature of the task

• Hints or signs• Automate but keep the

task same

Seven Principals

Simplify StructureVisibility

Mapping Right

Power of Constraint

Design the Error

Use knowledge from world +

head

Standardize• Make all the things visible• Interact with user using visual

appearances.

Seven Principals

Simplify StructureVisibility

Mapping Right

Power of Constraint

Design the Error

Use knowledge from world +

head

Standardize

Seven Principals

Simplify StructureVisibility

Mapping Right

Power of Constraint

Design the Error

Use knowledge from world +

head

Standardize

Described well in the slide “knowing what to do”

Seven Principals

Simplify StructureVisibility

Mapping Right

Power of Constraint

Design the Error

Use knowledge from world +

head

Standardize

Seven Principals

Simplify StructureVisibility

Mapping Right

Power of Constraint

Design the Error

Use knowledge from world +

head

Standardize

Seven Principals

Simplify StructureVisibility

Mapping Right

Power of Constraint

Design the Error

Use knowledge from world +

head

Standardize

Seven Principals

Simplify StructureVisibility

Mapping Right

Power of Constraint

Design the Error

Use knowledge from world +

head

Standardize

Seven Principals

Simplify StructureVisibility

Mapping Right

Power of Constraint

Design the Error

Use knowledge from world +

head

Standardize

Above all ensure the standardization.

Thank You!

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