document

http://communication.wadsworth.com/

http://www.infotrac-college.com

Communication Theories are Supported by Research

• Notice how Julia Wood cites her sources throughout Communication in our Lives.

• She uses the APA, American Psychological Association’s method of citation as most communication scholars doing social scientific research in the field do.

Understanding Citations

• “Mead (1934)” refers to a work by Mead written in 1934.

• “(Mead, 1934, p. 10) refers to citing page 10 of Mead’s 1934 work.

• Full bibliographic citations for all works are found at the end of the text.

• Use these models as you begin your research into communication.

Personal Values of Communication

• How we see ourselves reflects the views of us that others communicate.

• Communication affects our identity and our physical well-being.

• Healthy interaction with others is important to our physical and mental health.

Communication is a Foundation of Relationships

• We build connections with others by: Revealing our private identities Listening to learn about others Working out problems Remembering shared history Planning a future

• Communication creates relationships that last.

What Employers are Looking for in College Graduates:

1. Oral Communication

2. Interpersonal

3. Analytical

4. Teamwork

5. Flexibility

6. Computer

7. Proficiency in Field

8. Written Communication

9. Leadership

10. Work Experience

Source: Job Outlook 97, a survey conducted by the National Association of Colleges and Employers, 1996.

Breadth of Communication

• Intrapersonal Self-Talk

• Interpersonal

• Group

• Public

• Media and New Technologies

• Organizational

• Intercultural

• Ethics

Communication Skills Affect Professional Success

• 79% of NYC executives ranked the ability to express ideas well verbally as the most important qualification in hiring and promoting employees.

• Health care professionals need communication skills.

• Technical jobs need communication skills to explain technical ideas.

Cultural Values

• Citizens in a democracy must be able to express ideas and evaluate others’ ideas.

• Friends need to listen sensitively, express empathy and provide support.

• Neighbors need social skills to interact pleasantly.

• Civic and social life depend on listening to a range of perspectives.

Communication Defined

Communication is a systemic process in which people interact with and

through symbols to create and interpret meanings.

Features of Communication

• Communication is a process - it is on going and changing continuously.

• We communicate through symbols. Anything that abstractly signifies

something else can be a symbol. All language, nonverbal behaviors, art,

and music are symbols.

Meanings

• The content level of meaning is the literal message.

• The relationship level of meaning expresses the relationship between communicators.

In communication symbols are used to create meanings.

Linear Model of Communication

NoiseSourceNoise

Source

Information Source

MessageTransmitter Signal Received Signal

Receiver Message Destination

Message Receiver Sender

Interactive Model of Communication

Message

Decoder ReceiverEncoder

Feedback

EncoderSource

Decoder

Fieldof

Experience

Transactional Model

Communicator A’sField of Experience

Communicator B’sField of Experience

SharedField of

ExperienceNoise

SocialSystems

Time1

Time2

Time3

SymbolicInteractions Over Time

The Communication Continuum

Interpersonal Impersonal

It You Thou

Impersonal Interpersonal

Careers in Communication

• Research

• Education

• Training and Consulting

• Human Relations and Management

Experiencing Communication in our Lives . . .

View the following speech and then answer the questions that follow based on material presented in Chapter 1. A manuscript of the speech can be found in your text

at the end of Chapter 1.

Wad

swor

th T

hom

son:

Woo

d S

cena

rios

1. Does Mona’s speech give you a sense of who she is?

2. Did Mona’s introduction catch your attention and give you a road map of what she would cover in her speech?

3. How did Mona create identification between herself and listeners?

4. How did examples add to the speech?

5. How was the quotation from Sasha effective?

6. Did Mona’s conclusion create closure by returning to the theme of her introduction?