how to teach ux design

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"Bring cookies." As a graduate student at one of the top schools in the country, Donna worked first as a teaching assistant and then as an instructor. Exciting as the prospect was, she and her peers knew how to be students, but not how to teach. "Bring cookies" to your first and last day of class is basically what she learned in her first and only day of teacher training that first year. And you know what? It works. Since then, Donna has taught countless of courses and workshops at the undergraduate and graduate level as well as continuing education – In this workshop, she shares what she's learned, what works, what doesn't work, as well as general approaches to teaching, teaching designers, and particularly teaching user experience design. Expert tip: bring cookies. --- Adapted from Christina Wodtke's Teaching UX Design: http://www.slideshare.net/cwodtke/how-to-teach-ux-design Both versions presented at General Assembly in NYC.

TRANSCRIPT

�1

HOW TO TEACH UX DESIGN

Donna Lichaw @dlichaw

dlichaw@gmail.com (adapted exquisite corpse style from Christina Wodtke)

!This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. _ ________

�2

�3

�4

“BRING COOKIES”

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INTRODUCTIONS Name What you do Why you are here A bad learning experience

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�8

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INTRODUCE

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THE THING ABOUT BRAINS

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TELL A STORY

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BE GENUINE

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PRACTICE

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SCAFFOLDING !!

!Introduce Safe practice (exercise) Applied practice (project) Practice in new context (new project)

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SAFE PRACTICE

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REFLECTION

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DISCUSS

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ON A WALL.

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ON A TABLE.

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ON A PHONE.

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DIARY

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DRAW YOUR WEEK

�23

FEEDBACK AND CRITIQUE

Compliment !Criticism !Compliment

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FEEDBACK SANDWICH

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WHAT DO YOU THINK THAT

BUTTON DOES?

LISTEN TO ME!

�26

WHEN THINGS

GO WRONG

THE HISTORY OF USER EXPERIENCE DESIGN

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CONFLICT

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HOW TO TEACH SOMETHING YOU DON’T

KNOW

USER EXPERIENCE IS !BIG

�33IT TAKES A VILLAGE

I DON’T KNOW. …BUT I’LL FIND OUT!

�35

THANK YOU.

Donna Lichaw @dlichaw dlichaw@gmail.com

QUESTIONS? (Tip: my answer will probably be “it depends” and that’s ok :)

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