how to master your emotions

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Stress Management

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Program Director of Training & Human Development at AADP Diploma of Psychology, Alison, 2012 Sales Management & Marketing Diploma, Cambridge International College, 2011 B. Sc. Pharmacy, Alexandria University, 2006 Neuro Linguistic Programming “NLP” Diploma, American Board of NLP Neuro Conditioning Dynamics “NCD” Diploma, Canadian Training Center Certified Trainer, Ministry of Education, Saudi Arabia Certified Professional Trainer in Thinking skills, Ibdaa’a Center, Saudi Arabia Certified International Trainer “CORT 1-6” Thinking Program, Edward Debono Certified Trainer, TRIZ “Theory of Inventive Problem solving”, XAAB, Saudi Arabia Member at “TRIZ Association of Asia” Member at The “Altshuller Institute for TRIZ Studies” Ideal Student Award, Alexandria, 1998 Hobbies: Reading - Ping Pong - Travelling- Internet

1.Definitions 2.Communication Model 3.Mercedes Model 4.How to Master Your Emotions 5.Stress Management 6.Summary 7.Take home messages 8.Discussion 9.References & Resources 10.Contacts

= A manner or method of doing something. How

= To learn & to dominate a skill so that you To Master understand it completely & have no difficulty with it.

Relating to you= Your

A strong feelings expressed as thoughts = Emotions“internally” or as behaviors & actions “externally”

Thoughts

Emotions

Behaviors

Message Definition Action signal You need to be prepared to deal with something or to avoid negative consequences of it.

To feel afraid or worried that something bad will happen

Fear

Message Definition Action signal 1.change your state 2.Clarify what you want 3.Immediately take action in that direction.

Unable to relax Uncomfortable

Message Definition Action signal One of your standards violated by somebody or even by you

A strong violent feeling expressed in agitation and aggression.

Anger

Message Definition Action signal Your expectations not met & you’ve sense of loss.

To make yourself feel pain

Hurt

Message Definition Action signal

You need to change your expectation at once.

Feeling unhappy because something you hoped for didn’t happen or not as good as you expected.

Disappointment

Message Definition Action signal You need to change your approach to achieve your goal & be flexible

You feel impatient or angry because you’re unable to do what you want to do.

Frustration

Message Definition Action signal You need to do something to get better in this area or change your criteria

You’re unable to deal with something because you are not as good as others

Inadequacy

Message Definition Action signal

Make sure you’ll not violate your standards or re-evaluate them

Strong feeling of shame, sadness and regret when you’ve done something wrong.

Guilt

Message Definition Action signal We need a certain connection with people

Unhappy because you are alone.

Lonely

Message Definition Action signal 1. Put all your important things in paper vs. desires 2.Periotrize 3.Take the 1st thing in the list & do something to achieve it

When you’re bombarded by a lot of issues to handle & you can’t tolerate them which lead to stress, depression, etc.

Overloaded

Thoughts

Emotions

Behaviors

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