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How to Export to Japan

Rob Van Nylen

Representative Director

Akoni KK

1

22 September 2016

Enterprise Estonia

2F Lasnamäe 2, Tallinn

2

• 8:45-9:00: Registration and coffee

• 9:00-9:30: Brief introduction of cultural background on

how/why to do business with Japan

• 9:30-10:15: Potential market entry strategies, overview of

domestic distribution, e-commerce opportunities

• 10:15-11:00: Overview of key Japanese laws per sector,

standards and certificates

• 11:00-11:15: Coffee break

• 11:15-12:00: Labeling and packaging

• 12:00-12:45: Customs and tariffs

• 12:45-13:00: Q&A

• DISCLAIMER: all copyrights of visuals belong to their respective owners

Programme

3

• CEO Akoni KK (JP), MD JCS bvba (BE), Co-Gerant JFPM Global sarl (FR), Director POMMEKE KK (JP)

• Track record of Business/IT Development for EU companies in Japan for +20 years

• Fluent in business Japanese (JETRO Level A), Japanese Studies major KULeuven & Kansai University

• Certified Export Advisor to Japan (EHSAL Management School)

• +15 years EU Gateway experience • Japanisch Deutsches Zentrum Berlin Grant and

Japan Foundation Grant Fellow • Family, Foodie, Active Cycling

Rob VAN NYLEN

4

Culture & Why Japan

5

General - Details

6

Business Cards

7

Meetings

8

Consensus

9

English - Decisions

10

Service

11

Kaizen

12

Customer = God

13

80% Preparation

14

• high quality

• traditional-authentic, pioneer (EU quality labels on food like PDO, PGI, TSG)

• hand-crafted, genuine materials, strong geographic characteristics

• eco-friendly

• durability

• recycle, re-use

• universal design

• health-oriented (EU Organic Farming Label)

• no-additives, reduced salt, reduced fat

• no artificial colouring

• no preservatives

• organic materials

• natural ingredients

• fair trade & Corporate Social Responsibility (CSR)

• impeccable service and after-service ….

• * Japanese Prosumers

USPs

15

• GDP: 500 trillion yen (global number 3, after US & China) • Postal savings: 200 trillion yen in deposits • Sovereign debt: +1 quadrillion yen, approx. 220% GDP p/a • Volatile exchange rate: Dec ‘12: 1euro=100 jpy; Jan

‘14=143 jpy; Sept ‘16=114.5 jpy: (133 jpy pricefork) • Unemployment rate: 8.4% (Aug ‘16)

• Interest rates: BoJ historically low at 0%

• Consumption tax hike Apr ‘14 from 5 => 8%, followed by a hike up to 10% afterwards (tbd)

• 2020 Tokyo Olympics ⬄ 3.11 Great Tohoku Earthquake ⬄ Kumamoto Earthquake 4.16 Reconstruction

• 127 million savvy ‘prosumers’ who like USP’s

• 80% consumption domestically

Why Japan

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EU-JP Trade - FTA

17

EU biggest FDI 2014

18

Nikkei Index

19

Exchange Rate

20

• Elderly Care Sector (2010 +30 mio > 65 yrs; 23% => 45% 2050) • Healthcare Sector (7.4 trio in 2009) • Renewable Energy Sector (market: 59 trio ‘05 => 83 trio yen ‘15) • Bio and Nanotechnology Sector (25 trio 2010 for bio, 13.4 trio in

2020 => 26 trio by 2030 for nano) • Information Technology Sector (market 96.5 trio, hard: 28 trio,

soft: 20 trio) • Luxury Products Sector (2.6 trio ‘12, 40% of purchases in Japan) • Food & Drinks Sector (market: 17.4 trio in ‘13) • Construction & Building, Furniture Sector (interest rates, tax cuts) • Incentives for Overseas Investors & Business Owners • Support: EUJCIC, JETRO, trade section of your embassy, EBC,

Chamber of Commerce, Green Gateway to Japan

Opportunities

21

Sectors

22

• Strong JPY vs Euro • Direct distribution (import, distributor, wholesaler, retailer)

• Niche market segment

• Long term commitment (3 years)

• Mutual trust

• Negotiate basic agreements

• Bottom-up decision style

• Business cards

• Visual presentations (Japanese)

Tips & Tricks

23

Regional GDPs

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• Sales Agent

• Importer/Distributor/Retailer

• Representative Office

• Branch Office

• Subsidiary Company (KK)

• Limited Liability Partnership (LLC)

• Incentive Programs (APAC hub, R&D…)

• JETRO: https://www.jetro.go.jp/en/invest/setting_up.html

• EU Japan Centre for Industrial Cooperation (EU

Business in Japan): registration is mandatory

http://www.eubusinessinjapan.eu/

Market Entry

25

• high running business costs (rent office)

• business particularities (keiretsu)

• strong unilingual Japanese environment

• executive board commitment for time

consuming entry

• rigid administrative procedures

• finding suitable bilingual human

resources (lay-off procedures)

Challenges

26

Market Entry

27

Market Entry

28

• Household Goods Quality Labelling Act

• Consumer Product Safety Act

• Food Sanitation Act

• Labelling, Marking and Packaging Requirements

• Quarantine Act

• Plant Protection Act

• Evaluation of Chemical Substances’ Act

• Electrical Appliances and Materials Safety Act

• Measurement Act

• Pharmaceutical Affairs Law

• Washington Convention Act

• Intellectual Property Law

For detailed information, please visit websites of JETRO and EUJCIC

Key Japanese Laws

29

Japanese Standards

• The Japanese Industrial Standards (JIS), administered by

Ministry of Trade, Economy and Industry (METI)

• The Japanese Agricultural Standards (JAS), managed by

the Ministry of Agriculture, Forestry and Fisheries (MAFF)

• Both laws are equally applicable to domestically

manufactured and imported products

• Earthquake and Fire resistance/retardance

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A: Civil Engineering and

Architecture

B: Mechanical Engineering

C: Electronic and Electrical

Engineering

D: Automotive Engineering

E: Railway Engineering

F: Shipbuilding

G: Ferrous Materials and

Metallurgy

H: Non-ferrous Metals and

Metallurgy

JIS Categories

K: Chemical Engineering

L: Textile Engineering

M: Mining

P: Pulp and Paper

Q: Management System

R: Ceramics

S: Domestic Wares

T: Medical Equipment and Safety

Appliances

W: Aircraft and Aviation

X: Information Processing

Z: Miscellaneous, Packaging,

Welding, Radioactivity, etc.

31

• One general JAS (black) mark focusing on quality factors like

composition, grading and performance

• Three specific JAS marks with production product information (blue

mark), organic foods (green mark) and naturally grown chicken (red

mark) also including meat products (same red mark) like hams, bacon

and sausages

JAS

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• Business Terms: Ex-Factory, FOB in Euro

• Payment Terms: Letter of Credit (L/C) on site via bank

• Transport Modes: Sea (6W), Air (1W), SAL (3-4W)

• Air Shipment: ANA (Star Alliance: LH, SAS) & JAL

(OneWorld: BA, AF, KLM) from FRA, CDG, LHR, BXL,

AMS, MUC, DUS to NRT/HND Airport, NGO/KIX

International Airport

• Hamburg, Rotterdam, Antwerp, Marseille to Tokyo,

Yokohama, Nagoya, Osaka, Kobe Seaport

• Domestic Transport: Trucks & Railway, Parcel Couriers,

Japan Post

Transport-Export

33

Transport-Export

34

Import Flow

35

• Major LSPs with EU Network (sea/air)

Nippon Express, Nissin Corporation, Overseas Courier Service,

Kintetsu World Express, MOL Logistics, Hitachi Transport System,

Mitsui-Soko, Mitsubishi Logistics Corporation, Yamato Logistics,

Yusen Air & Sea Service, NYK Logistics

• Domestic Parcel Delivery Companies

Fukuyama Transporting, Nippon Express, Seino Transportation,

Yamato Logistics, Sagawa Transport, Japan Post

• Global Logistics Companies in JP (sea/air)

ECU-Line Japan, Bax Global Japan, Danzas Maruzen, DHL Japan,

Eagle Global Logistics, Menlo Worldwide Japan Corporation, Exel

Japan, Expeditors Japan, Kuehne + Nagel, Schenker-Seino, UPS

Supply Chain Solutions Japan, A. Hartrodt Japan, SDV Japan, ABX

Logistics Japan, MC Trans International, OOCL Logistics, Federal

Express, TNT Express

Logistics - Distribution

36

• https://www.amazon.co.jp/ (FBA: fullfilment by amazon)

• http://www.rakuten.co.jp/

• BtoC: 8 trillion jpy market!

e-commerce

37

Labeling & Packaging

38

Voluntary Sector Labels

39

• Name of the product

• Country of origin

• Name of the importer

• Ingredients, other than additives, in descending order of weight percentage

• Food additives in descending order of weight on a separate line from other

ingredients

• The net weight can only be mentioned in metric units (a system of average net

weight tolerances of packages or certain commodities is determined separately

by the Japanese Measuring Law)

• The ’best-before consumption date’

• Clear and detailed storage instructions (Japan can be very hot and humid from

June till August), also storage information after opening the package is usually

added

• Labelling of certain biotechnology ingredients where the genetically modified

content of the ingredients exceed 5% in the total content of the finished product

• Finally, quite often the label also contains sector specific recommendations, eg

‘only consume alcohol when you’re over 20’

Label Content

40

Food Label

41

1. Presently, Japan's tariff schedule has 4 major applicable

rates

a. General

b. Temporary

c. World Trade Organization (WTO)

d. Preferential

2. For goods exported from the EU to Japan, in principle, the

tariff rate will be levied at WTO rates unless a lesser

‘Temporary’ rate exists for that specific product at that

moment

3. Japan's preferential system of tariffs usually grants lower or

duty-free rates to products imported from developing

countries or countries that Japan has specific trade (bilateral)

agreements with

4. Japan also follows the global Harmonized System for

deciding upon the tariff schedule

Customs & Tariffs

42

Food Import Procedure

43

Customs

● When exporting goods to

Japan, upon arrival at the

airport or seaport, the

Japanese customs will levy

the respective tariff duties,

based upon the Cost

Insurance Freight (CIF) value

ad valorem or other specific

rates (EUR value x JPY)

● A Customs Duty Payment

declaration form in triple has

to be prepared as well

● Usually, your forwarder and

customer will handle these

documents

44

Documents

• Commercial or Pro Forma Invoice (triplicate, detailed description of

the content and preferably with an authorized signature of the

official representative of the exporting company)

• Bill of Lading for Sea Transport or Air Waybill for Air Transport

• The Certificate of Origin to determine the country of manufacturing

so that the Japanese Custom officials can check whether a

preferable WTO custom rate is applicable or not

• Accurate and correct Packing List (triplicate) clearly stating the

product names, quantities, gross and net weights and the

measurements, using metric sizes, of each package (preferably with

an authorized signature of the official representative of the exporting

company). Quantities mentioned on the Packing List should be

exactly the same with the invoice and the actual quantities shipped

to Japan

• Insurance Certificates (where applicable)

45

Q&A

Everything you

always wanted to

know about japan,

but always were

afraid to ask!

Thank you for your attention!

ご清聴ありがとうございました!

46

Rob Van Nylen

Akoni KK

rob@akoni.eu

+81 90 2521 8191

47

• Japan’s low self-sufficiency food level vs imports

• Strong JPY exchange rate since 2015

• European products and services are highly perceived (quality, freshness, safety)

• Smart PR & MarCom strategy for Japan

• USPs of European products!

SWOT (Strengths)

48

• 45 days sea => 2 months lead time

• Strong competition from Asia + offshore

• Geographic distance at time of claims

• Language barrier (both parties communicating in

English, their non-native language)

SWOT (Weaknesses)

49

• ‘develop and import’ business model • Offshore production & deliveries to Japan • E-commerce (Rakuten, Amazon Japan, Parcel delivery services…)

• Long-term & loyal + honest partners • Be big in your niche market segment with decent profit

or go ‘small’ in the main market with razor-thin profit margins but big volumes

• Industry fairs are held (bi-)annually in Tokyo, exhibit! • FTA negotiations EU-Japan (’13-’18) • Authorized Economic Operator System (AEOS)

SWOT (Opportunities)

50

• High expectations from the Japanese buyer, prosumer, market in general (damage to outer packaging…)

• Patience is a virtue

• Details is a different league/game in Japan

• Correct/accurate paperwork is a must

• Rigorous incoming inspection (customs, business partner, client)

• Frustration market potential vs actual volume

• The biggest size company is not always the best client (eg. general trading companies)

SWOT (Threats)

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