how recognition - o. c. tanner · #3 driver company cares meaningful company cares meaningful...

How recognition ACCELERATES

employee engagement, retention and performance

Some great titles:

The Mark Twain of jobsite pain

Savior of bad boss behavior

The great Larry Bird said: A winner is someone who

recognizes his God-given talents, works his tail off to develop

them into skills, and uses these skills to accomplish his goals.  

After we worked our tails off for over

80 years here’s what we know.

Let’s talk about it a bit…

Generational Differences 

What The biggest work motivator for employees under 25 years of age?

O. C. Tanner Worldwide survey 2008

Quiz

Is it…? A. Flexible Hours?

B. Free Food?

C. Exciting /Challenging work

D. C!

It is… Exciting and Challenging

work!

O. C. Tanner Worldwide survey 2008

Work Motivators Younger Employees (<45 years old)  Older Employees (45 years +) 

Doing exci*ng/challenging work  Doing exci*ng/challenging work 

Working with a successful organiza*on with a strong future 

Doing work with a lot of variety 

Having regular promo*ons up a defined career ladder 

Working primarily on my own 

Receiving formal recogni*on from my company for my work efforts 

Working with a successful organiza*on with a strong future 

<25 25+

#1 Driver opportunity & well‐being opportunity & well‐being

#2 Driver Accountability trust

#3 Driver symbol/trust pride in symbol

Drivers of Engagement

Recognition Moments  As age increases, employees tend to see fewer recogni*on events. 

<25 25-34 35-44 45-54 55+

#1 Driver alignment alignment alignment alignment alignment

#2 Driver meaningful performance

based performance

based performance

based performance

based

#3 Driver company cares meaningful company cares meaningful company cares/

meaningful

Drivers of Appreciation

The Carrot Principle

So, what are the characteristics of a

good leader?

The Basic Four

• Goal Setting

• Communication

• Trust

• Accountability

What Drives Employee

Engagement?

The great Bobby Orr said:

Forget about style; worry about results.  

Percent of Employees “Completely Sa*sfied” With Their Jobs By Level of Recogni*on – p. 189 

Percent With “Very High” Desire To Work For Their Employer “One Year” 

From Now By Level of Recogni*on 

Percent of Employees Who Are “Highly Engaged” by Level of Recognition

Development & Well-Being

Trust

Pride in the Organization

Symbol

Employee Engagement

22

Path analysis: Top pre-drivers

Appreciation

Communication

Alignment

Values represent standardized regression coefficients. All

values are statistically significant

Reward Results! 

Carlton Fisk said: “It's not what you achieve, it's what you overcome. That's what defines your career.”

Not in this economy!

Vegephobia Why Managers Don’t Recognize

Larry Bird said: I don't know if I practiced more

than anybody, but I sure practiced enough. I still wonder if somebody

- somewhere - was practicing more than me.  

Are You Committed?

Amen!

The Carrot Principle

By population rank, which city is largest?

Which Boston Celtic won a championship as a player,

player/coach and as a coach?

Danny Ainge Bill Russell Larry Bird El Paso

The Battle of Bunker Hill took place on which hill?

Breed’s Hill Hilary Swank Capitol Hill Bunker Hill

Nicknames for Boston?

Beantown America’s Walking City

The Jewel of the Nile

The Cradle of Liberty

Which is not a Famous Bostonian?

Aerosmith Ray Bolger Conan O’Brien Hilary Swank

Which major award has Boston not won?

NBA Championship

Stanley Cup

Super Bowl

World Series

Which person appeared once too often in this quiz?

Amelia Earhart

Maggie Fitzgerald

Hilary Swank

Dick Cheney