how local authorities can work with the third sector: socitm 25

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I was grateful for an opportunity to speak to ICT professionals from the public sector at the 25th SOCITM conference in Birmingham on 30 November. SOCITM is the Society of IT Managers and represents a network of over 300 local authorities and more than 30 charities and not for profit organisations. I am a member of the SOCITM Third Sector Groups and shared the stage with Martyn Croft, CIO of The Salvation Army. Between us we represent either end of the third sector spectrum. I have spent the past 15 years working with very small local charities, social enterprises, community groups and other not for profit organisations in Brighton, many of which have no staff and hence have very low level of investment in IT. Martyn is Chief Information Officer for an organisation with a turnover of £210m, putting it in the top ten charities in the UK. We took the chance to show the many positive opportunities for collaboration and partnership working between public sector and the third sector, focusing on three specific options: 1. Volunteering 2. Intelligent Commissioning 3. Partnerships

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Because everybody needs good neighbours

Three ways local authorities can help the third sector

Mark Walker, SCIPMartyn Ferguson, Salvation Army

SOCITM Third Sector Group

Three ways you can help

SOCITM Third Sector Group

1. Volunteeringwww.it4communities.org.uk

2. Intelligent commissioningwww.databridge.org.uk

3. Supporting partnershipswww.salvationarmy.org.uk

200,000 Charities in the UK

< £10k £10k - £100k £100k - £1m > £1m0%

10%

20%

30%

40%

50%

60% 56%

29%

12%

3%

Income per annum in 2009/10

ConstitutedRegistered Charities

Community Interest Company

Not For Profit Ltd Co.

Cooperatives

Social Enterprise

Consortia

UnconstitutedCommunity Associations

Neighbourhoods

Residents Associations

Friends Of…

Campaigns

Alliances/Partnerships

It’s not just charities…

Get to know your neighbours

Differences

Scale

Resources

Culture

Similarities

Geography

Values

Outcomes

The issues they face

Fundraising/Income generation

Service delivery

Efficiency, effectiveness

Their ICT needs

Reliable admin systems

Manageable communications

The right solution at

the best price

Trustworthy support

1. Volunteering

Troubleshooting

Websites and databases

Recycling/upgrades

Planning/Procurement

Implementation

Training

1. Volunteering

Personal contacts

Your local Volunteer Centre

www.it4communities.org.uk

2. Intelligent commissioning

A vision for the community

Aligning strategic outcomes

Understanding local needs

2. Intelligent commissioning

Open Data

Data-sharing

Data visualisation

Information is beautiful

Information is beautiful

2. Intelligent commissioning

+

+

2. Intelligent commissioning

2. Intelligent commissioning

2. Intelligent commissioning

www.databridge.org.uk

3. Supporting Partnerships

A private social network

3. Supporting Partnerships

Over 120 centres More than 2500 staff

3. Supporting Partnerships

More than numbers• 650,000 cups of tea per year served to homeless people and emergency services teams ...

• 58,000 meals per week at our community and residential centres.

• Over 3,350 homeless people are given a bed each night in our LifeHouses.

• More than 600 older people accommodated every night in our residential centres.

• A network of over 700 church and community centres throughout the UK and the Republic of Ireland.

• On average, 208 families are reunited per month by our Family Tracing Service.

• Just 1 Salvation Army

3. Supporting Partnerships

3. Supporting Partnerships

Good morning Martyn...I'm not sure if it is you I need to send this to - if not I would be grateful if you could forward it to the appropriate person in the SI department. One of the clients in our centre, Gavin, approached me with the idea for a 'Residents' Forum' on the internet for residents of Army hostels. I asked him to elaborate and his suggestion is outlined below.

Given the number of our clients who now have access to internet facilities a moderated forum may be of benefit to the Army in terms of client involvement and empowerment, and give our clients a louder voice. I would welcome your views as to the practicality of such a project. Many thanks, George.Project ManagerThe Salvation Army

3. Supporting Partnerships

Dear Sir/MadamI've been speaking to our house manager ......... about having a residents forum. My proposal is to have a forum for residents for the other residents of other centres across the uk or further. Where we can get together to chat about each others centres, there experiences of there centre, life, and there trips away that they had through there centre “I.e. trips away to skern lodge like our centre has just came back from” Also to have communication with each other and build up friendships.

As said before this could help bringing others together and help each others out from other centres , with each others experience's. If theres any other questions you would like to ask me please contact me at ....... @aol.commobile 075........

Dear Sir/MadamI've been speaking to our house manager ......... about having a residents forum. My proposal is to have a forum for residents for the other residents of other centres across the uk or further. Where we can get together to chat about each others centres, there experiences of there centre, life, and there trips away that they had through there centre “I.e. trips away to skern lodge like our centre has just came back from” Also to have communication with each other and build up friendships.

As said before this could help bringing others together and help each others out from other centres , with each others experience's. If theres any other questions you would like to ask me please contact me at ....... @aol.commobile 075........

3. Supporting Partnerships

Can we help you Gavin?

I think so.

3. Supporting Partnerships

The challenge

Keep it safe

Make it robust

Ensure it's simple

Easy to manage

And secure

Three ways you can help

SOCITM Third Sector Group

1. Volunteeringwww.it4communities.org.uk

2. Intelligent commissioningwww.databridge.org.uk

3. Supporting partnershipswww.salvationarmy.org.uk

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