how important is face to face communication in the technological age?
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hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Word Gets Around Networking Group
22nd August 2013The Exchange Club, Taunton
hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
“The more elaborate our means of communication,
the less we communicate” Joseph Priestley
hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
My purpose this evening is to……
• Inform & entertain
• Increase awareness
• Challenge
hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Our brains don’t keep pace with technology
hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
How quickly communication technology has developed
5000 years
hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
How quickly communication technology has developed
500 years
hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
How quickly communication technology has developed
50 years
hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
How quickly communication technology has developed
5 years
hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Now we have the whole world at our fingertips…literally!
hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Words10%
Tone40%Body
language60%
The most effective communication takes place when both parties are actively engaged in the process
hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Some of the plus’s and minus’s of technology are…
Positives Quick and easy Choice Cheap
Issues Restricted Feedback Attention
hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Words10%
Tone40%Body
language60%
The most effective communication takes place when both parties are actively engaged in the process
hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Do your eye movements give you away?
hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
So what about face to face communications?
Positives Involves all the senses
Immediate feedback Enables flexibility
Implies importance
Issues Can be contradictory
One size doesn’t fit all Stock judgements
hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Think before you choose
• Geography
• Importance
• Relationship
• Complexity
hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Ensure your electronic communications are good by…
Appropriate medium
Clear purpose
Attract their interest
Chose words carefully
Less is more
Pause then send
hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
What can you do to become a more effective communicator?
1. Be more aware
2. Review
3. Adapt
“It is not the fittest of the species which survive it is the most
adaptable” Charles Darwin
hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Final thoughts for you to take away….
““The more elaborate our means of communication, the less we communicate”
Joseph Priestley
“The single biggest problem in communication is the illusion that it has taken
place” George Bernard Shaw
hugh@thebidcoach.co.uk www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Questions?
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