how can email related employee stress be managed ?

Post on 16-Aug-2015

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EMAILS : stress sources

EMAILS CAUSE STRESS AND ANXIETY IN EMPLOYEES,BECAUSE EMPLOYEES ARE OVERWELMED BY THE VOLUMEOF INFORMATION THEY RECEIVE BUT CANNOT NECESSARILYREADILY ACCESS. (ORSE Source)

EMAILS RESULT IN COMMUNICATION OVERLOADBECAUSE EMPLOYEES RECEIVE LARGE NUMBERSOF EMAILS THAT THEY CANNOT PROCESS OR THATARE INTENTED TO OTHERS. (ORSE Source)

COGNITIVE OVERLOAD RESULTS FROMINCREASINGLY IMPORTANT EMAILSORTING. (ORSE Source)

CAUSES

of stress and anxiety

Causes

INTERNAL EMAILS + EXTERNAL EMAILS = TOO MANY DAILY EMAILS

Causes

WASTE OF TIME / UNFINISHED WORK

Causes

FEW FUNCTIONALITIES: READ/UNREAD

SOLUTIONS

Too many emails(both internal & external)

External emails

FAIR EMAILS DISTRIBUTION BETWEEN COLLABORATORSTHANKS TO SMART ROUTING THROUGH IMAIL

External emails

EMAIL PROCESSING FOLLOW-UP IS AVAILABLE NO EMAIL IS FORGOTTEN

External emails

EMAILS CAN BE SHARED BETWEEN COLLABORATORS LESS FORWARDING MORE COLLABORATIVE WORK

External emails

CLEARER AND MORE LIMPID INTERFACE ONLY EMAILS THAT REQUIRE PROCESSING ARE DISPLAYED

External emails

THANKS TO RESPONSE TEMPLATES,WRITING REPLIES TAKES SIGNIFICANTLY LESS TIME

KNOWLEDGE SHARING DEVELOPMENT

Internal emails

THANKS TO INSTANT MESSAGING,INTERNAL COMMUNICATIONS ARE EASIER ENHANCED INTERNAL COMMUNICATIONS

Mails internes

INTERNAL MESSAGINGENABLES EASIER SHARING BETWEEN COLLABORATORS

ENHANCED INTERNAL COMMUNICATIONS

SOLUTIONS

Waste of time / unfinished work

Waste of time

FAIR EMAILS DISTRIBUTION BETWEEN COLLABORATORS IS POSSIBLE THANKS TO SMART ROUTING THROUGH IMAIL

NO FORWARDING TIME IS SAVED

Waste of time

TAKING EMPLOYEE WORKLOAD INTO ACCOUNTENABLES AVOIDING OVERBURDENING THEM WITH WORK

Waste of time

TIME IS SAVED IN DAILY EMAIL MANAGEMENT THANKS TO DASHBOARD ACCESS

SOLUTIONS

Few functionalities : read / unread

New functionalities

NO EMAIL IS FORGOTTEN THANKS TO EMAIL PROCESSING STATUSES CLEAR AND EASY-TO-UNDERSTAND OVERVIEW OF THE WORK TO BE DONE

New functionalities

THANKS TO A DASHBOARD, A GLOBAL OVERVIEW OF THE EMAILSTO BE PROCESSED IS AVAILABLE

• SAVE TIME• SHARE KNOWLEDGE• DECREASE STRESS LEVELS• IMPROVE THE PRODUCTIVITY• ENSURE BETTER FOLLOW-UPS• IMPROVE COLLABORATIVE WORK• IMPROVE CUSTOMER RELATIONSHIPS• IMPROVE INTERNAL COMMUNICATIONS

Advantages

With IMAIL

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