how can email related employee stress be managed ?
Post on 16-Aug-2015
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EMAILS : stress sources
EMAILS CAUSE STRESS AND ANXIETY IN EMPLOYEES,BECAUSE EMPLOYEES ARE OVERWELMED BY THE VOLUMEOF INFORMATION THEY RECEIVE BUT CANNOT NECESSARILYREADILY ACCESS. (ORSE Source)
EMAILS RESULT IN COMMUNICATION OVERLOADBECAUSE EMPLOYEES RECEIVE LARGE NUMBERSOF EMAILS THAT THEY CANNOT PROCESS OR THATARE INTENTED TO OTHERS. (ORSE Source)
COGNITIVE OVERLOAD RESULTS FROMINCREASINGLY IMPORTANT EMAILSORTING. (ORSE Source)
CAUSES
of stress and anxiety
Causes
INTERNAL EMAILS + EXTERNAL EMAILS = TOO MANY DAILY EMAILS
Causes
WASTE OF TIME / UNFINISHED WORK
Causes
FEW FUNCTIONALITIES: READ/UNREAD
SOLUTIONS
Too many emails(both internal & external)
External emails
FAIR EMAILS DISTRIBUTION BETWEEN COLLABORATORSTHANKS TO SMART ROUTING THROUGH IMAIL
External emails
EMAIL PROCESSING FOLLOW-UP IS AVAILABLE NO EMAIL IS FORGOTTEN
External emails
EMAILS CAN BE SHARED BETWEEN COLLABORATORS LESS FORWARDING MORE COLLABORATIVE WORK
External emails
CLEARER AND MORE LIMPID INTERFACE ONLY EMAILS THAT REQUIRE PROCESSING ARE DISPLAYED
External emails
THANKS TO RESPONSE TEMPLATES,WRITING REPLIES TAKES SIGNIFICANTLY LESS TIME
KNOWLEDGE SHARING DEVELOPMENT
Internal emails
THANKS TO INSTANT MESSAGING,INTERNAL COMMUNICATIONS ARE EASIER ENHANCED INTERNAL COMMUNICATIONS
Mails internes
INTERNAL MESSAGINGENABLES EASIER SHARING BETWEEN COLLABORATORS
ENHANCED INTERNAL COMMUNICATIONS
SOLUTIONS
Waste of time / unfinished work
Waste of time
FAIR EMAILS DISTRIBUTION BETWEEN COLLABORATORS IS POSSIBLE THANKS TO SMART ROUTING THROUGH IMAIL
NO FORWARDING TIME IS SAVED
Waste of time
TAKING EMPLOYEE WORKLOAD INTO ACCOUNTENABLES AVOIDING OVERBURDENING THEM WITH WORK
Waste of time
TIME IS SAVED IN DAILY EMAIL MANAGEMENT THANKS TO DASHBOARD ACCESS
SOLUTIONS
Few functionalities : read / unread
New functionalities
NO EMAIL IS FORGOTTEN THANKS TO EMAIL PROCESSING STATUSES CLEAR AND EASY-TO-UNDERSTAND OVERVIEW OF THE WORK TO BE DONE
New functionalities
THANKS TO A DASHBOARD, A GLOBAL OVERVIEW OF THE EMAILSTO BE PROCESSED IS AVAILABLE
• SAVE TIME• SHARE KNOWLEDGE• DECREASE STRESS LEVELS• IMPROVE THE PRODUCTIVITY• ENSURE BETTER FOLLOW-UPS• IMPROVE COLLABORATIVE WORK• IMPROVE CUSTOMER RELATIONSHIPS• IMPROVE INTERNAL COMMUNICATIONS
Advantages
With IMAIL
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