housing damages chargebacks pa bug – monday, november 20, 2006

Housing DamagesCHARGEBACKS

PA BUG – Monday, November 20, 2006

Mike’s Ideas

Lori’s Wisdom

Rita’s Magic

Session Overview

• Chargebacks from a housing perspective• New user? Veterans?• Not possible without devoted colleagues

– Finance– ISR

• Teamwork– Codes and Standards– Banner Team Leaders– Brio Users Group– Administrative Computing Committee (ACC)

• Who is here from OHRL? Finance? ISR?

The Life of a Chargeback

• Damage occurs

• Damage reported by– Facilities, RA, Public Safety, Student

• Send Housing email or Information Report with the date it happened

• Our biggest task is to decide whom to bill– Individual Student(s), Floor Occupants, Wing

Occupants, Building Occupants

Choices Within Banner Web

SLABLDG

Options For Specific Floors

Specific Floor/Individual(s)

Category By Building

SLARMAP-RA, CA, JF etc.

STVHAPS

We just talked about who gets billed now we will talk about what information gets posted about charges

Incident Information

Chargeback Email from Physical Plant

Day

Date

Building

Area

Cost (if known)

Incident

Choices Within Banner Web

View Community Damage Charges

Semester Charges and Credits

Posting Credit

Student’s View of Community Damages

Student’s View of Individual Damages

Questions

What questions do you have?

Contacts

• Lori Wilson - lwilson@bucknell.edu

• Mike Purcell – mpurcell@bucknell.edu

• Dan Remley - remley@bucknell.edu

• Rita Malick - rmalick@bucknell.edu

http://www.bucknell.edu/HousingResLife