hosc update 6...secamb awarded surrey pts contract 1 st april 2012 go live 1 st october 2012 Ì...
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HO
SC
Up
date
Page 13
Aim
ÌTo
pro
vid
e th
e H
OS
C w
ith
an
ove
rvie
w:
ÌS
EC
Am
b p
erf
orm
ance d
eep d
ive
ÌP
erf
orm
ance
re
vie
w o
f S
urr
ey P
TS
co
ntr
act
Page 14
Pla
nn
ing
Assu
mp
tio
ns –
Cen
tre L
ocati
on
s M
ay 1
2
Page 15
Su
rre
y
Ì3
MR
Cs –
Ch
ert
se
y (
ope
ne
d J
an
08),
Tongham
Sta
tion, M
ers
tham
.
Ì1
8 o
ld s
tatio
ns r
ep
lace
d b
y 2
9 p
atien
t le
d
AC
RP
s.
Page 16
Pe
rfo
rma
nc
e Y
td (J
an
13)
ÌS
EC
am
b
ÌY
td p
lan
ne
d a
ctivity (
Jan
ua
ry 1
3)
5
27
,61
7
ÌY
td a
ctu
al a
ctivity
5
56
,50
8
ÌY
td o
ve
r p
erf
orm
an
ce
5
.5%
ÌY
td C
at A
pe
rfo
rma
nce
7
6.4
%
ÌS
urr
ey
ÌY
td p
lan
ne
d a
ctivity (
Jan
ua
ry 1
3)
11
3,6
43
ÌY
td a
ctu
al a
ctivity
12
1,9
94
ÌY
td o
ve
r p
erf
orm
an
ce
7
.3%
ÌY
td C
at A
pe
rfo
rma
nce
7
4.9
%
Page 17
Co
nv
ey
an
ce
ra
tes (e
xcl H
CP
)
ÌS
EC
Am
b Y
td (
Ja
n 1
3)
5
5.9
%
ÌS
urr
ey Y
td (
Ja
n 1
3)
54.5
%
ÌN
um
be
rs o
f A
&E
pa
tie
nts
co
nve
ye
d to
Ho
sp
in
Su
rrey Y
td (
Ja
n 1
3)
74,5
12
Page 18
Ch
an
ges
to
am
bu
lan
ce r
esp
on
se
tim
e c
ate
go
rie
s
ÌF
rom
1 J
une 2
012 the A
8 m
easure
(im
me
dia
tely
life t
hre
ate
nin
g)
wa
s s
plit
into
tw
o p
art
s, R
ed
1 a
nd R
ed
2
Page 19
Red
1 C
alls
Ì
Re
d 1
ca
lls a
re th
e m
ost tim
e c
ritica
l a
nd
co
ve
r ca
rdia
c a
rre
st p
atien
ts w
ho a
re n
ot
bre
ath
ing a
nd d
o n
ot have a
puls
e, and
oth
er
se
ve
re c
on
ditio
ns. F
or
Re
d 1
ca
lls,
the e
xis
tin
g c
all
co
nn
ect clo
ck s
tart
will
rem
ain
, ensuring that patients
who
requ
ire im
me
dia
te e
merg
en
cy a
mb
ula
nce
ca
re w
ill c
on
tin
ue
to
rece
ive
th
e m
ost
rapid
response
Page 20
Re
d 2
Call
s
ÌR
ed
2 c
alls
are
se
rio
us b
ut
less
imm
edia
tely
tim
e c
ritica
l a
nd
co
ve
r
co
nditio
ns s
uch
as s
tro
ke
and
fits,
a n
ew
clo
ck s
tart
will
allo
w c
all
handle
rs to g
et
more
in
form
ation
ab
ou
t p
atien
ts s
o th
at
they r
ece
ive
th
e m
ost a
pp
rop
riate
am
bula
nce r
esourc
e b
ased o
n their
sp
ecific
clin
ica
l n
ee
ds
Page 21
Wav
erl
ey N
um
ber
of
R1 a
nd
R2 c
alls
in
to
tal
fro
m 1
st A
pri
l 2
011
to
da
te
Page 22
Wav
erl
ey R
1 a
nd
R2 (
Cat
A)
perf
orm
an
ce
1s
t
Ap
ril
to d
ate
Page 23
Wav
erl
ey H
CP
Calls
Ap
ril 2
011 t
o F
eb
ruary
20
13
Page 24
Up
da
te o
n 1
11
ÌP
lan
ne
d s
erv
ice
go liv
e fo
r M
arc
h 2
01
3
ÌP
ublic
Mark
eting
will
be
to
ward
s e
nd
of
Marc
h 2
01
3 a
lth
ou
gh
co
mm
un
ica
tio
ns
have
gon
e o
ut to
all
loca
l G
Ps a
nd
Serv
ice P
rovid
ers
ÌS
urr
ey C
linic
al G
ove
rnan
ce
Gro
up w
ill
ove
rse
e a
ll clin
ica
l asp
ects
of th
e loca
l
se
rvic
e
Page 25
PT
S u
pd
ate
Ì
SE
CA
mb a
wa
rde
d S
urr
ey P
TS
co
ntr
act
1st A
pril 2
01
2 g
o liv
e 1
st O
cto
ber
201
2
ÌC
on
tra
ct co
ve
rs S
urr
ey,
No
rth H
am
psh
ire
and B
erk
shire
ÌS
eco
nd
ary
wo
rk c
ross b
ord
er
with
Ho
unslo
w, R
ich
mon
d &
Tw
icke
nh
am
,
Sutton a
nd M
ert
on, K
ingsto
n for
Surr
ey
Pa
tie
nts
Page 26
PT
S U
pd
ate
Ì
Wh
ere
are
we
now
6 m
onth
’s p
ost g
o
live
?
ÌW
ha
t’s w
ork
ing;
ÌN
ew
fle
et (6
0 v
eh
icle
s)
rolle
d o
ut acro
ss s
urr
ey
mid
Febru
ary
13
ÌD
eliv
erin
g 1
8,0
00
tra
nspo
rts a
month
(S
urr
ey)
Ì85
% o
f patient
tra
nsport
s o
n tim
e
Ì9
1%
of p
atie
nts
on
ve
hic
le f
or
less t
ha
n a
n h
ou
r
ÌG
ood
work
ing r
ela
tionship
with
SC
C
Page 27
PT
S U
pd
ate
Ì
Wha
t’s w
ork
ing c
ontinu
ed
ÌW
ork
ing w
ith p
atient
gro
ups to a
gre
e the
ap
plic
atio
n o
f th
e e
ligib
ility
crite
ria
ÌP
lan
fo
r ro
ll o
ut
of
the
te
ch
nic
al so
lutio
n fo
r
boo
kin
g s
erv
ice w
ith S
CC
develo
pe
d
ÌP
lan
fo
r ro
ll o
ut
of
eb
oo
kin
g s
olu
tio
n to
Ho
sp
ita
l
Tru
sts
in
de
ve
lop
me
nt
ÌW
ork
shop
with A
cu
te T
rusts
to w
ork
thro
ugh
issu
es h
eld
6th M
arc
h
ÌC
on
tra
ct m
ee
tin
gs in
pla
ce
Page 28
PT
S U
pd
ate
Ì
Wha
t’s g
oin
g less w
ell;
ÌU
nd
erp
innin
g c
on
tracts
for
PT
S n
ot agre
ed
(as
at
20
th F
eb
) w
ith
NH
S S
urr
ey
ÌU
nd
erp
inn
ing
co
ntr
act fo
r B
oo
kin
g S
olu
tio
n n
ot
agre
ed
(as a
t 20
th F
eb
) w
ith N
HS
Surr
ey
ÌR
oll
ou
t o
f te
ch
nic
al so
lutio
n f
or
elig
ibili
ty
crite
ria
de
laye
d to
Se
pte
mb
er
13
ÌD
ela
ys to o
r m
issed a
pp
oin
tments
still
ha
pp
en
ing
(<
0.5
%)
Page 29
PT
S U
pd
ate
Ì
So
lutio
ns
ÌS
ho
rt term
ÌA
ll te
am
leader
posts
and
opera
tional m
anager
po
sts
fully
re
cru
ited t
o
ÌM
on
thly
me
eting
with
Tru
sts
and
Com
mis
sio
ners
to r
esolv
e issue
s
ÌLo
nge
r te
rm
ÌN
ew
ro
tas in
pla
ce
1st A
pril –
rig
ht
reso
urc
e r
igh
t
tim
e r
ight
loca
tio
n
ÌTechnic
al so
lutio
ns for
CB
S a
nd
eb
ookin
gs in
pla
ce
Page 30
CF
RS
Ì
CF
RS
13
ÌM
em
be
rs 1
67
ÌS
taff r
esp
ond
ers
26
ÌC
o r
esponder
schem
es 1
0
Page 31
Q&
A S
essio
n
Page 32
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