hims product presentation
Post on 05-Dec-2014
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Definition….
The HIMS has been defined as a system that provides an appropriate information support to each decision making level of the health care delivery system.
Software Component….
A software component is a system element offering a predefined service or event, and able to communicate with other components.
Features of a Efficient Software:
• Multiple-use
• Non-context-specific
• Compos able with other components (inter relationship with other
components)
• Encapsulated i.e., non-investigable through its interfaces
• A unit of independent deployment and versioning
HIMS Modules….
• Administration
• Billing (Opd and IPD)
• Blood Bank
• Discharge Summary
• Doctors Desk
• Electronic Medical Record
• Emergency
• Financial Accounting
• Food and Beverages
• Health Care Packages
• HR Management
• Intensive Care Unit (ICU)
•Laboratory
• Minor Surgery
• MIS Reports
• OT Management
• Pharmacy
• PH Lobotomy
• Purchase
• Reception
• Registration
• Security
• Stores
• Ward Management
HIMS – Monthly operational efficiency
• Lapse of equipment insurance• Higher patient wallet share through integrated op consulting• Misused phone call monitoring (EPABX integration)• Laboratory reagent wastage reduction• Vendor rating - purchase cost optimization• Higher room utilization• Shorter cycle for IP credit collection (Interest savings)• Stock pilferage reduction (stock monitoring)•Lower inventory cost through stock velocity• Easy TPA insurance claims - insurance module
• Efficiency in billing through heuristic search• Administrator time savings• Accurate billing• Bank reconciliation savings• IT personnel cost savings• Repeat customer business (improved loyalty)• Lower advertising costs through SMS• Better Tax planning• Patient satisfaction (patient wait time monitoring)• Central and quicker discharges – integrated modules• Management time savings - less supervision• Operation theater scheduling• Payroll preparation time savings
GENERAL BENIFITS
Savings – Substantial savings in manpower, time and costs through improved productivity
Effectiveness – Increased administrative & operational effectiveness and improved communications between the peripheral labs with the central lab
Simplification – Improved and simplified work / process flow through automation
Quality – Reduced errors and duplication of work
Centralization – Consolidation of information into a single point
Optimization – Empowers better use of existing resources (people, time and money) at the organization
Competitive Advantage – Improved customer satisfaction and market position
Front office - Less waiting time for the patient
• Easy patient enquiry
• Pre registration to avoid long queues
• Quick discharge process
• Single point payment
• Room floor map
Doctor - Easy access to patient information
SMS alerts on appointments
AID IN FASTER DECISION MAKING (ECG X RAY ,LAB INVESTIGATIONS)
Electronic Prescription Printing
CAN GIVE SUGGESTION DIRECTLY
IDEAL FOR KEEPING TRACK OF PATIENT RECORDS
CAN PREPARE DISCHARGE SUMMARY EASILY
PROVIDE ACCURATE INFORMATION ABOUT SYMPTOMS AND HEALTH BACKGROUND
HELP TO DECIDE ON A COURSE OF TREATMENT
CAPTURE REFERING DOCTOR'S DATA
Nurses Benefits
COMMUNICATE FASTLY AND EFFECTIVELY
DO IN PATIENT BILLING
CAN REFER REPORTS IMMEDIATELY
CAN GET PATIENT INFORMATION
CAN CLARIFY PATIENT DOUBT
CAN BE USED IN TRAINING NEW STAFFS
CAN REPORT ADVERSE DRUG REACTIONS
Patient Benefits
BETTER TREATMENT(FASTER)
ADEQUATE INFORMATION REGARDING TREATMENT AND TESTS
CAN DO OPD BOOKING
CAN ACCESS SPECIAL PACKAGES
CAN CONTACT HEALTH TEAM
CAN FORSEE THE COST OF TREATMENT
CAN GIVE FEED BACKS
ADMINISTRATORS
MANAGEMENT CAN CONVEY THEIR MESSAGE TO ALL WORKERS REGULARLY (HOSPITAL ORDERS , EVENTS ,CIRCULARS)
CAN GET FEED BACK FROM EMPLOYEES AND PATIENTS
CAN ASSESS THE CURRENT FUNCTIONING OF HOSPITAL
Management - One click information
DAILY COLLECTION REPORT FOR OPD & INDOOR "PATIENT WISE -CASH / CHECK /CARD COLLECTED
Interactive query for daily transaction
Daily and monthly summaries
Doctor and department monitoring
SMS alerts on daily reporting
Audit alerts
Finance - Centralized control
• Integrated with all departments
• Online voucher approval and printing
• Cost centre analysis
• Transaction zooming for easy audit
• Statutory reports as per companies act
Inventory - Optimize stock level by up to 30%
• Early expiry notification
• Tag medicines to recommending doctors
• Alternate drugs for substitutes
• Barcoding for easy tracking
• Multiple outlets for pharmacies
• Analysis
Customer speak
• Peace of Mind
• 25% management time savings
• Bundle of benefits
• Must for every hospital
• Value for money
The difference !!
• Measurable economic benefits
• Low cost of ownership product
• No hidden costs
• Rapid implementation according to Clients requirement
• Better patient experience
• Lower your cost of servicing the client
• Higher patient satisfaction
• 100% control over your organization
Development Methodology
• Active knowledge management repository
• Version control and documentation tools
• Proactive and fail safe design methods
• Strict standards for coding practices
• Unit testing for complex functions
• Usability & stress testing
• Sophisticated automated testing tools for zero defects
Software Associates – Implementation Policy
• Trained Engineers will be at client site
• Meeting with Auditors / ISO consultants
• Training for Operators, Accountants & Administrators
• Weekly review with Management Team
Support Policy
24 x 7 voice
9 am - 5 pm instant broadband
12 hour onsite support
Disaster recovery team for emergencies
CRM for customer call management
Call escalation
Quality of Service Guarantee for standard package
Support Call Escalation
Customer Help Desk
Support engineerProblem Solving
Response Time : (0-4 hrs)
Onsite engineerProblem Solving
Response Time : (0-24hrs)
Implementation/support developerReport building and remote calls
Response Time : (0-6 hrs)Senior support engineer
Problem SolvingResponse Time (0-8 hrs)
Development teamBug fixes/product enhancements
Response Time : (8-24 hrs)
Quality Assurance engineerTesting
Response Time : (8-24 hrs)
Technical headNew technology research/ quality and process initiatives
Response Time : (10-24hrs)
Technical headNew technology research/ quality and process initiatives
Response Time : (10-24hrs)
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