grievances/concerns: health inspections (survey) · large family of children and step-children and...
Post on 30-Apr-2020
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Fun Dates this Month
4th Fourth of July!!!!
5th Bikini Day
6th Fried Chicken Day
7th Strawberry Sundae Day
8th Body Painting Day
9th Sugar Cookie Day
11th Blueberry Muffin Day
13th Friday the 13th!
Beans & Franks Day
17th Peach Ice Cream Day
18th Barbershop Music
Appreciation
19th Daiquiri Day
23rd Vanilla Ice Cream Day
24th Tequila Day
25th Hot Fudge Sundae
30th International Day of
Friendship
Cheesecake Day
31st Raspberry Cake Day
A couple of things you might not know about Westview…
Resident Council: What is resident council? Resident council is an
independent, organized group of persons who meet monthly to
discuss concerns, develop suggestions, and plan activities. It is the
perfect opportunity to have an active part in life at Westview and a
chance to influence decisions which affect you; a vehicle to bring
about positive changes for all residents here at Westview.
Grievances/Concerns: When concerns arise, a grievance system is in
place to resolve the issues to the satisfaction of all parties involved.
All employees are responsible for ensuring customer satisfaction
however, our grievance official is Kelly Cozad, Social Worker
Designee. Anyone at any time may file an anonymous, or verbal or
written grievance complaint without fear of threat or reprisal in any
form. We will investigate the concern and find a resolution that
works for everyone.
Health Inspections (survey): The results of all our surveys for the last
3 years are available for public review. At Westview they are kept in
a binder at the front nurse’s station. Health inspections are done
annually by the Department of Inspections and Appeals (DIA) and are
basically a review of all care and services provided to residents by us.
The survey assesses whether the quality of care, as intended by the
law and regulations and as needed by the resident, is being provided.
While we do our best to provide quality care and meet the needs of
our residents, sometimes we can do better, and our survey helps us
do just that.
Rose Saxton
Administrator
“Just know, when you truly want success, you’ll never give up on it.
No matter how bad the situation may get.” – Unknown
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Residents Staff
Glenda Bright 7-20 Callan McCleary 7-1 Katelynn Parmer 7-12
Ashley Wasson 7-2 Marlene Carlberg 7-14
Malinda Graham 7-3 Doris Reed 7-17
Kelsey Sorter 7-5 Martha Miller 7-19
Denny Stark 7-7 Ian Legg 7-23
Jacqueline Legg 7-10 Samantha Klever 7-31
Resident spotlight
This month’s resident is Ron Boyer. Mr.
Boyer was born and raised in the Sterling,
Illinois area, where he graduated from High
School in 1961. He worked various jobs
until he became an over-the-road truck
driver. He traveled all over the United
States with his job until he retired. He then
enjoyed spending his winters in Texas with
wife Judy before coming to WVACC. They
would often go out dancing, but also
enjoyed quiet time at home. Ron has a
large family of children and step-children
and loves family gatherings; especially likes
to spend time with the little kids. He loves
his dog Chico, who would sit in his lap and
together they would watch Nascar and westerns.
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Just a reminder that when you bring in clothes or other items
for your loved ones, please remember to mark them with
their name or initials. This ensures the clothing and items
remain with your loved one.
Thanks and have a good summer!
Marlene Carlberg,
Environmental Services
Recipe of the month:
Homemade Strawberry Lemonade
• 1 ½ cups strawberries
• Juice of 2 large lemons
• ¼ cup Agave Nectar
• 2 ½ cups cold water
• Extra strawberries for garnish
1. In blender, combine 1 ½ cup strawberries, juice of 2 lemons, and Agave
nectar. Blend on high until smooth; about 2 minutes
2. Pour into a pitcher and whisk together with the cold water. Refrigerate until
chilled; about an hour
3. Serve with ice and garnish with strawberries
This Photo by Unknown Author is licensed under
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Guess Who????
This resident was born in rural Union County
near Gravity. They moved to Garden Grove
and she graduated from the High School there.
She was active in school and was a cheerleader.
She went on to business school in KC and
worked at the bank in Leon and later worked
for SCICAP. She met her husband while working
at the bank and they have 3 children. They
enjoyed camping and traveling with their
family. She has always been involved in the
community.
Last month’s resident was Donna Flummer
And the winner was Tonya Showers!!!
Don’t forget to get your pictures to Kelly!!!
We celebrated National Nurse’s Week in May and National CNA Week in June. We
would like to give a BIG SHOUT OUT to all the NURSES and CNA’s that work here at
Westview for going above
and beyond caring for the
residents here. We want
them to know that we
appreciate all they do
every day (and night)!!!
Thank you for being so
great!
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Thoughts and prayers go
out to the friends and
family of:
Pansy Jones
Hazel Braby
We would like to welcome:
Charles Porter
Carrel Palmer
Good luck to:
Glenda Bright
The Rodeo Clowns will be here again this year
on July 4th at 1:30 to visit. It’s always a treat
when Shawn “Boom Boom” Thompson and
others come to visit---you never know what
they’ll do!!! Come out to see them!!
Names to Know Medical Director
Larry Richard, MD
Administrator
Rose Saxton
Director of Nursing
Malinda Graham
MDS/Care Plan Coordinator
Heather Boswell
QA Nurse
Carla McIntosh
Office Manager
Tiffany Carpenter
Activities Director
Diann Johnson
Dietary Manager
Jessica Norman
Social Services
Kelly Cozad
Environmental Services
Marlene Carlberg
Maintenance
Mike Webster
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Did You Know???
Did you know the film 'Mary Poppins' was filmed entirely indoors
Did you know only female mosquitoes bite
Did you know you shed a complete layer of skin every 4 weeks
Did you know months that start on a Sunday will always have a Friday the 13th
If you would like an email copy of the newsletter or
know someone that would like a paper copy of the
newsletter let us know at
socialworker@grm.net or call the number below.
Westview Acres Care Center
203 SW Lorraine St
Leon, Iowa 50144
641-446-4165
http://westview.leoncarecenters.com
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