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GRADE 12 BUSINESS STUDIES

PREPARED BY MIKUPU 1

Unit 12.3 MANAGING PEOPLETOPICS

1. THE CONCEPT OF HUMAN RESOURCE MANAGEMENT

2. HUMAN RESOURCE PLANNING

3. MANAGING EMPLOYEE RELATIONS

4. IDENTIFYING ISSUES OF MANAGEMENT

5. RESPONDING TO MANAGEMENT ISSUES

6. DEMOCRATIC APPROACHES TO MANAGEMENTPREPARED BY MIKUPU 2

UNIT LEARNING OUTCOMES:

APPLY THE KNOWLEDGE AND SKILL OF BUSINESS MANAGEMENT IN PRACTICAL SETTINGS.

DEMONSTRATE AN UNDERSTANDING OF THE KNOWLEDGE AND SKILLS OF DIFFERENT ASPECTS OF COMMUNICATION STYLES AND STRATEGIES, OPERATING MANAGEMENT AND HUMAN RESOURCE FUNCTIONS.

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UNIT 12.3 TOPIC 1: The Concept of Human

Resource Management

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Lesson Learning outcome:

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Define HUMAN RESOURCEExplain the concept of human resource

management

Timeframe and Instructions•This presentation is accompanied by 1 worksheet. •Your worksheet has the read section and practice questions.•Could you please ask your parents or guardians to help you complete it. Allocate time each day to (2 hours in a day) to complete your work sheet.•You will have to read the notes before attempting the practice-activity questions.•Please ask your parents to assist you in dropping off your

answered activity at the front office. Alternatively a scanned copy can be emailed to postofficebox@pomgrammar.ac.pg

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22/04/2020 Prepared By MIKUPU 7

WHAT IS HRM?

WHY IS HRM important?

HOW DOES HR increase Profit in organisations?HI THERE

The Concept of Human Resource

Management IS OUR TOPIC

NOW TRY ANSWER THESE QUESTIONS?

1

2

3

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WHAT IS HRM?WHY IS HRM IMPORTANT?

HOW DOES HR increase Profitability?

Are your answers the same as these

answers?

1

2 3

Human Resource Management

Help in maximizing employee performanceResponsible for training employees, rewarding, performance appraisal and recruitment and more.

When employees are effective and efficient at the job they do.

Human Resource Management

•Human resources are people

•They are staff, employees and workers that form themany parts of the organisation

•Management is the process, one that involvespromoting and maintaining environment in which thegoals & objectives of the organisation can be achieved

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HRM

•Human resource management is the process of managing people while they perform tasks and duties in the organisation

•Human resources managers are responsible for ensuring that this relationship is both profitable and effective one for all parties concerned.

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HRM

•Effectively and efficiently managed human resources cangive an organisation the edge in tough times

•A Human resource manager, is a person who belongs to adepartment or branch titled “human resourcesmanagement”

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Changes undergone in the Area of HR Management

•Title the Human resource manager replaced that of the personal officer.

•Department of human resource management used to be the personal department.

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Changes undergone in the Area of HR Management

•Previously the personal officer employed the “slave driver” or “policing” approach to achieve organisation’s objectives now the HR manager concentrates on a “people – oriented” approach

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Changes undergone in the Area of HR Management

•People’s attitude in organisations have also changed. Previously the aim were to establish and maintain only the organisational objectives of service and profit, now there is a push to integrate all staff activities into the overall organisational or corporate goals

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The Role of HR Manager in an Organisation

•What are the roles of a HR manager?

•Do research and find out the role of a HR manager.

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HRM & the Organisational Structure

•Organisations vary in where they place the position of human resource management

•No organisation has the same structure or positioning of HRM.

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Why HR Varies; Factors are:

Size of the organisation

The importance they place in HRM within the organisation

The company’s objectives & goals

The people in charge of the HRM department or branch

The immediate superior and top management

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There are 6 questions

Use your commerce (for MIKUPU) exercise book to answer these 6 questions

• Send scanned copies of the answers to your question both the Power Point Questions and the worksheets

• Reply to the email that was sent by the school to postofficebox@pomgrammar.ac.pg

Excellent! now that you’ve read all your notes here are your instructions to

your activity questions

1

2

3

Activity 1

1. Define the following terms

Human resources

Human resource manager

Human resource management

2. Why would there be a close relationship between profitability, customer service and effective managed human resources.

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3. Describe the change the HRM has undergone as a discipline. Why do you believe these changes have occurred?

4. What do you think is the most important factor that managers should consider when managing the human resources?

Activity

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Activity

5. What responsibilities does a human resource manager have in an organisation? List and rank them according to the importance you feel they deserve

6. List reasons why organisations position human resource management differently.

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WORKSHEET 1

PLEASE DO WORKSHEET 1 FOR MS IKUPU

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Source References

1. PNG FODE

2. J.W Gepul Bilum Books, Business Studies 11 & 12

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