government and web 2.0

Government&

Web 2.0Proposals and Suggestions

Presented By:Mayank AbhishekBITS-Pilani

Web 2.0

• Information sharing• Interoperability• User-centered• Collaboration

"Web 2.0" is commonly associated with web applications that facilitate

interactive information sharing, interoperability, user-centered

design, and collaboration on the World Wide Web.

Government

• E-Petitions• Election Campaign• Law Enforcement• Service Provisioning

The case study was: Propose a Web 2.0 solution for enhancing

government related activities. (E-Petitions, service provisioning, law enforcement, election campaigns)

InformationSharing

Why information sharing is needed?

• Helps NGOs to analyze situations• Helps Citizens to look up

information• Makes Government more open

and transparent

Proposal

• Share More Information Openly•Use open formats for data

Why Open Format?Recently there was a newspaper

article about M.F. Hussain taking up Qatari citizenship. I wanted to find out what cases are pending against him in the Supreme Court of India.

What I got is shown on the next page.

How do I make any head or tail of this? I neither know his case type or number or year. So, this wealth of

information is useless for me.

I wanted to analyse the last Lok Sabha Elections so I went to the Election

Commission’s website. It has reports on all Lok Sabha elections right from 1951.

But, for say 2004 there are three volumes. How do I know which volume

contains my constituency? I clicked Volume I, luckily it did have my

constituency.

Now this info has been analysed by someone. If I want to find out some relevant statistic from this, like the difference between the winner and the person in second place. I can’t.

The format doesn’t allow me to export data.

People in my wing always fight about which state is better. So, we

went on the Census of India’s site to check some facts. What we got is

shown on the next page.

The file was corrupted! So, we conclude that there is a lot of data shared by Indian Government but the format it is using to share it

makes it useless. What should be done?

The world bank shares data in an open format. So, I can use a data visualization tool to analyse its data. Like this shows

the per capita CO2 emission of India over the years. Some sense can be made. We can see that it is consistently increasing. Now with one click of the mouse we can compare it with the World stats. Show in

the next slide.

We can see that the CO2 emission World over does not show a

consistent increase, instead it is very haphazard. In India it constantly increased. So, sharing data in an

open format helps us to make some sense out of it.

G2G Data Sharing

• Tag Civil and Criminal Cases and Judgments

• Based On• People•Organisations

For, Government to Government data sharing, I suggest tagging Civil,

Criminal Cases and Judgments based on People and Organisation. This

will help in identifying regular offenders from first time defaulter.

User Centered

I have proposals for user centered Election Campaigns.

This is from my personal experience. For the 2009 Lok Sabha elections I followed some political parties on

Twitter. One day I noticed this tweet.

So, I replied thus.

And, got back a reply too. All this happened in a span of 15 minutes! So, user centered campaigning helps candidates to connect

with voters. Now there are two things. First, this happened on Twitter. Why?

Because, Twitter is the thing of the day now. So, I suggest using the then popular social media websites for campaigning. To

tap the resources(Human Resources).

Secondly, I suggest unifying all public profiles of the candidate under one

portal. If at all signup becomes necessary on this website use OpenID so that users don’t have to register for new

accounts. This reduces the chances of prospective voters/campaigners from

running away.

Collaboration

Government-Citizen collaboration is very necessary during natural

disasters.

Here is an example of Web 2.0 and citizen collaboration to deal with disasters. This an application built on Google Apps platform.

During the Haiti Earthquake it allowed people to search and enter information

about people. For example if some isolated friend calls you up using a phone. You can

enter his/her info here so that other people looking for him can know of his well being.

Here is a sample search with results showing status of the person. I

propose such a Government run initiative to help people in case of

any natural disaster.

E-Petitions

Proposals

• Request• Suggest• Report• Require

For E-Petitions I suggest a Government Managed Portal with 4 things,

• Ability to request explanation from Government Offices

• Suggest improvements to Government Offices

• Report Problems to/about Government Offices

• Require Government Offices to take actions on the Petitions filed

An example is the e-People portal of the South Korea Government

I also propose two more features,• Making the portal in local languages

also to enable everyone to use it• Making record from the portal

public to enable people to see unanswered petitions thus raising responsiveness of the Governement.

Proposals

• Local Language• Records Public

Service Provisioning

Proposals

• Same ID – Everywhere• All Platforms – Mobile or

Computers

• I propose to use same User ID to authenticate users on all Government Websites. A system build like OpenID.

• I suggest enabling all Government to all popular platforms. Like as I can check the status of my Railway PNR number using SMS on my mobile, I should also be able check the status of my passport or the status of a lost/found FIR filed by me.

• This will enable more users to benefit from these services.

Thanks!

Background Image

The Crab Nebula M1∙Hubble Space Telescope WFPC2 ∙

STScI-PRC2005-37

CreditNASA, ESA

J. Hester and A. Loll(Arizona State University)

Taken From: http://hubblesite.org/gallery/wallpaper/pr2005037a/

Reused under US Copyright Act of 1976, 17 U.S.C. § 107for educational ,non-commercial purpose onlywith due credit given to the copyright owners.

Presentation By

Mayank Abhishek BITS-Pilani