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Pioneering social Government case studies from USDA: Innovative, Transmedia Engagement to Improve Health and Fight ObesityUnlocking Data and Information to Empower StakeholdersConnecting with Stakeholders, Personifying a Bureaucracy

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U.S. Department of Agriculture

USDA is an equal opportunity provider, employer and lender. To file a complaint of discrimination, write: USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call (800) 795-3272(voice), or (202) 720-6382 (TDD).

Social Media Case Studies @USDA

Amanda EamichDirector of Web Communications

U.S. Department of Agriculture@usda I @amandare l amanda.eamich@oc.usda.gov

U.S. Department of Agriculture

USDA is an equal opportunity provider, employer and lender. To file a complaint of discrimination, write: USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call (800) 795-3272(voice), or (202) 720-6382 (TDD).

Social Media Strategy

• And – Also: Integrated with and complimentary to traditional outreach

• Connect, understand, engage with stakeholders

• Add value, where and when it is important to them

U.S. Department of Agriculture

USDA is an equal opportunity provider, employer and lender. To file a complaint of discrimination, write: USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call (800) 795-3272(voice), or (202) 720-6382 (TDD).

First things first…

Start with and return to the mission

U.S. Department of Agriculture

USDA is an equal opportunity provider, employer and lender. To file a complaint of discrimination, write: USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call (800) 795-3272(voice), or (202) 720-6382 (TDD).

Things to Consider

• Staff resources and capacity• Familiarity with tools/platform• Awareness of target audience and narratives,

perceptions• Commitment to the strategy

U.S. Department of Agriculture

USDA is an equal opportunity provider, employer and lender. To file a complaint of discrimination, write: USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call (800) 795-3272(voice), or (202) 720-6382 (TDD).

Improving Health and Fighting Obesity

U.S. Department of Agriculture

USDA is an equal opportunity provider, employer and lender. To file a complaint of discrimination, write: USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call (800) 795-3272(voice), or (202) 720-6382 (TDD).

Innovative Engagement

U.S. Department of Agriculture

USDA is an equal opportunity provider, employer and lender. To file a complaint of discrimination, write: USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call (800) 795-3272(voice), or (202) 720-6382 (TDD).

And a bit of fun…

U.S. Department of Agriculture

USDA is an equal opportunity provider, employer and lender. To file a complaint of discrimination, write: USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call (800) 795-3272(voice), or (202) 720-6382 (TDD).

Data Visualizations

http://blogs.usda.gov/2011/01/19/mapping-the-food-environment/

Economic Research Service: Food Desert Locator http://www.ers.usda.gov/data/fooddesert/index.htm

U.S. Department of Agriculture

USDA is an equal opportunity provider, employer and lender. To file a complaint of discrimination, write: USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call (800) 795-3272(voice), or (202) 720-6382 (TDD).

Public Data, Private Application

www.snapretailerlocator.com

U.S. Department of Agriculture

USDA is an equal opportunity provider, employer and lender. To file a complaint of discrimination, write: USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call (800) 795-3272(voice), or (202) 720-6382 (TDD).

Agricultural Marketing Service: Farmers Market Directoryhttp://apps.ams.usda.gov/FarmersMarkets/

U.S. Department of Agriculture

USDA is an equal opportunity provider, employer and lender. To file a complaint of discrimination, write: USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call (800) 795-3272(voice), or (202) 720-6382 (TDD).

USDA Blog

U.S. Department of Agriculture

USDA is an equal opportunity provider, employer and lender. To file a complaint of discrimination, write: USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call (800) 795-3272(voice), or (202) 720-6382 (TDD).

• Style v. Metro or Business

• Personal, local, relevant

• One source, many voices

U.S. Department of Agriculture

USDA is an equal opportunity provider, employer and lender. To file a complaint of discrimination, write: USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call (800) 795-3272(voice), or (202) 720-6382 (TDD).

U.S. Department of Agriculture

USDA is an equal opportunity provider, employer and lender. To file a complaint of discrimination, write: USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call (800) 795-3272(voice), or (202) 720-6382 (TDD).

USDA on the Webhttp://www.usda.gov/newmedia

And, me: amanda.eamich@oc.usda.gov l LinkedIn.com/aeamich l @amandare l GovLoop.com/amanda30

www.USDA.gov/blog/

http://www.facebook.com/USDA

http://www.flickr.com/photos/usdagov

http://twitter.com/#!/usda

http://www.youtube.com/usda

U.S. Department of Agriculture

USDA is an equal opportunity provider, employer and lender. To file a complaint of discrimination, write: USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call (800) 795-3272(voice), or (202) 720-6382 (TDD).

Policy and Guidance

• USDA’s New Media Policy: http://go.usa.gov/WbE

• New Media Request Form: http://go.usa.gov/Wby

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