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In: Convergences: Multicultural perspectives on interaction design Presso: Politecnico Milano, Milano, May 2011.

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valuable knowledge assets

giorgia lupi | april 13, 2011 | convergences

problem solving?against isolation

problem solving?against cathegorization

towards revealingthinking less?

it’s already too late!by the time the problem isbrace to be solved....it has probably altered.

planning?how to act, decide, and plan in a world constantly moving even faster and faster....?

tools to get the right visionThe first step to get the correct answer, is to make the correct question...

starting from an everyday lifeexample ... to arrive to design problems...

dashboardsdynamic information panels

ok. but design?how can we move this ideas towards design processes?

plan of services (Mi)3 minutes: 2 years / 80 people(with Interaction Design Lab)

a different paradigmThese services are defined again and again based on revealed or outlined needs

serv

ices

nee

ded

services, spaces, possibilities offered

the table of servicesinstrument #1

hearing the city(how to fill the matrix?)

88 ambiental atlas(how to render all the informations?)

1) neighborhood analysiquantitative informations

2) working servicesand effective structures

3) working servicesgeolocalyzed

4) critical sytuationsgeolocalyzed / quantified

5) potentialitygeolocalyzed / quantified

6) pointerscomparing with the city

7) ongoing transformationupdatable/to decide where, and when to put what

cyclical process !keyword

so what?building possibilities of taking complex decisions,not building decisions...

to understand is to knowwhat causes provoke what effects...

seeing clearlypeople can see more clearly if they have the right idea. the right idea it’s constructed having evidences at hand...

..helping with what?the very process of interacting with information causes more and more information to be generated...

..less is more

“As for a picture, if it isn’t worth a thousand words, the hell with it”.(Ad Reinhardt)

The real questions are: does it solve the problem? Is it of adequate quality?

How will it be ten years from now?(charles eames)

process vd productkeyword

valuable knowledge assets

giorgia lupi | april 13, 2011 | convergences

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