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Global E-CommerceOne-Stop Services
transcosmos provides One-Stop E-Commerce Services tailored to the needs of
clients in 49 countries around the world, including Japan, Europe, United States,
China, South Korea, ASEAN, India and Latin America. Our services range from
operations including e-commerce website development and operation, fulfillment
(ROG, picking, packing and shipping), customer support, website promotion and
analysis to product sales via our e-commerce channels.
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Global E-Commerce One-Stop Services
Global E-Commerce One-Stop Services
Company A
Company B
Company C
Clients Sourcing
Delivers superiorand attractive
Japanese productsto global market
Sales ConsumersOperation
Global E-Commerce One-Stop ServicesFrom sourcing to operations to sales, transcosmos's Global E-Commerce One-Stop Services deliver our clients' superior products to consumers in Japan, Europe, United States, China, South Korea, ASEAN, India and Latin America.
Receipt ofMerchandise
Merchandise Sorting& Storage Area
Order Taking & InventoryManagement Area
Web Promotion Area
MerchandiseShipment
MerchandiseMeasuring Area
Returned MerchandiseStorage Area
Merchandise Receiving Area
Photo Shooting Area
Research & Analysis Area
Customer Care Area
Shipping Area
Picking & Packing Area
Gift Packaging Area
E-Commerce WebsiteDevelopment & Operation Area
Singapore
Japan
U.S.
E U
Kita-Kashiwa E-Commerce One-Stop Center
Argentina Brazil
China
E-commerce website withcollection of masterpieces
E-commerce website for SakeDelivers Japanese drinks around the globe
China's largest e-commerce mall
Cross-border e-commerce website targeting Chinese market
The Philippines andThailand's largest
daily deal e-commercewebsite
Number of members: 2.5 millionVietnam's largest daily
deal e-commerce website
Number of stores: 6,500 Number of members: 2 millionMalaysia's largest e-commerce mall
Number of members: 8.5 millionJapan's e-commerce mail order website
China's largestapparel e-commerce
support company
South Korea's largest e-commerce mall
Latin America'se-commerce
one-stopservices company
Latin America'se-commerce
one-stopservices company
Brazil's leading e-commerce retailer
Latin America'slargest
e-commercemarketplace
Latin America'sleading
e-commerceretailer
Japan
China
China's major e-commerce retailer
SouthKorea
Philippines
Thailand
Vietnam
Malaysia
SingaporeMajor e-commerce retailers in ASEAN
Indonesia Indonesia's largest apparel e-commerce website
India India's largest e-commerce retailers
Argentina Colombia
Chile Uruguay
Brazil
Mexico
Global E-Commerce One-Stop NetworkWe secure sales space in major e-commerce malls, websites and retailers around the world by aggressively partnering with and investing in players focusing on growing e-commerce markets. transcosmos provides clients' products and services in 49 countries around the globe through closely working together with prominent local e-commerce outsourcing companies.
Offers "Gotcha!mall", smartphoneomni-channel platform, in Japan and ASEAN
E-Commerce One-StopService Coverage
Asia
LatinAmerica
Europe
Japan China South Korea Taiwan Indonesia Thailand Philippines Vietnam Singapore Malaysia India
North America U.S. Canada
UK Germany France SpainItaly Holland Sweden DenmarkFinland Norway Switzerland PolandBelgium Austria Greece PortugalIreland Romania Hungary LuxembourgBulgaria Slovenia Lithuania LatviaEstonia Cyprus Malta Slovakia Czech Republic Croatia
Argentina Chile Colombia UruguayBrazil Mexico
South Korea
South Korea's largest e-commerce mall
Philippines
Number of members: 3 millionThe Philippines' largest daily deal
e-commerce website
Sweden
European e-commercesystem solutions company
Cross-border e-commercewebsites targeting Chinese market
China's largest e-commerce mall
Wholesale and distribution companytargeting major Chinese e-commerce retailers
China's major e-commerce retailers
China's largest apparele-commerce support company
China's e-commerce fulfillmentand distribution company
China's leading digital agency
India
India's largest e-commerce retailers
China
Malaysia's largest e-commerce mallwith 6,500 stores and
2 million members
Indonesia's largest apparele-commerce website
Number of members: 1.5 millionThailand's largest daily
deal e-commerce website
Thailand
Malaysia
Indonesia
E-commerce websitewith collection of masterpieces
Number of members: 8.5 millionJapan's e-commerce
mail order website
E-commerce website for SakeDelivers Japanese drinks
around the globe
Number of members: 2.5 millionVietnam's largest daily deal
e-commerce website
Latin America's e-commerceone-stop services company
E-commerce fulfillment company,having sales channels with e-commerce
retailers in Singapore, as well asin India and ASEAN countries
Major e-commerceretailers in ASEAN
Delivers superior andattractive Japanese products
to global market
Japan
Vietnam
Singapore
Drives store visits by sendingoffers to the user's smartphone
Latin America'slargest e-commerce
marketplace
Colombia
Argentina
Uruguay
Chile
Latin America's leadinge-commerce retailer
Latin America'se-commerce one-stop
services company
U.S.
The leading e-commerceone-stop services company
in Europe and the United States
Brazil Mexico
Brazil's leading e-commerce retailer
Delivers One to One Offer (coupon /recommend) to user's smartphone and
manages / analyzes performance
Promotes "store visit, purchase, and re-visit"via smartphone using the capsule toy
(mini vending machine) gimmick
Sells and operates Facebook ads /Instagram ads around the world
Optimizes Facebook ads / Instagram ads utilizing "social gear
Ads+", the ads management service
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Global E-Commerce One-Stop Services
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Global E-Commerce One-Stop Services
E-Commerce One-Stop Center
Strength of One-Stop Center : Operational Excellencetranscosmos realizes seamless communication in operational processes and improves "Operational Excellence" through centralizing e-commerce operational functions in One-Stop Center. We execute "Real-Time Marketing" to streamline sales and marketing processes to expand clients' sales in this dynamic market while rapidly improving operational processes from consumers' perspective to optimize "Customer Experience”.
Photo Shooting Area
Customer Care Area
Web Promotion Area
Merchandise Sorting& Storage Area Picking & Packing Area
Gift Packaging Area
Shipping AreaMerchandise
Shipment
Receipt ofMerchandise
MerchandiseReceiving Area
MerchandiseMeasuring Area
ReturnedMerchandiseStorage Area
Research & Analysis Area
E-Commerce WebsiteDevelopment & Operation Area
Order Taking & InventoryManagement Area
Provides cross-border e-commerce fulfillment services to and from Singapore and other countries, in addition to local e-commerce fulfillment services in Singapore, Malaysia and Indonesia. Furthermore, the company carries out sales activities for e-commerce retailers in various parts of ASEAN, such as Flipkart and Snapdeal, the largest two in India and major ASEAN firms including Lazada and Qoo10. The service ranges from storing clients' products in inventory, product registration, FDA application to inventory management.
Provides store opening support for e-commerce malls and websites including MercadoLibre, Latin America's largest e-commerce marketplace and LINIO, the leading e-commerce retailer in the region. Also offers e-commerce one-stop support services ranging from e-commerce website development, fulfillment, customer service, online marketing to payment in Argentina, Chile, Colombia and Uruguay.
Argentina Chile Colombia Uruguay
Chinese E-Commerce Fulfillment and Distribution Company
One of the Best E-Commerce One-Stop Services Companiesin Europe and the United States
transcosmos provides value-added services for distribution processing to meet brand requirements (gift wrapping, enclosing message cards, etc.), in addition to fulfillment service until the products reach the hands of consumers (quality storage, packing, shipping). With eCommerce HUB, which adheres to the operational know-how fostered as an outsourcer, we can provide efficient operations. International shipping services are also available to satisfy globalized logistics. Customers' precious products are delivered all over the world by handling administrative tasks such as invoicing and customs paperwork.
China
Japan
Singapore
As an e-commerce one-stop services provider with a focus on Brazil and Mexico, the company offers extensive e-commerce related services ranging from developing e-commerce websites, supporting store openings on Brazil's local online marketplaces, fulfillment, online marketing to customer care. Infracommerce serves various global brands across industries ranging from fashion, consumer products to beverages.
Brazil Mexico
U.S. E U
E-commerce fulfillment and logistics company with seven locations in China and delivery centers having a total operation area of 110,000 m². Delivers products to e-commerce users throughout most of mainland China. Handles order, fulfillment and delivery services with a daily average of 40,000 transactions, and 150,000 per day during peak periods.
E-Commerce Fulfillment Company Having Sales Channels with E-Commerce Retailers in Singapore as well as India and ASEAN Countries
Latin America's E-Commerce One-Stop Services Company
Latin America's E-Commerce One-Stop Services Company
The largest company in e-commerce one-stop services industry in the United States, listed on NASDAQ. In addition to providing fulfillment service with its own warehouse and back-office services such as customer support and payment processing, the company provides a wide range of services from developing e-commerce systems to system operation for over 150 clients.The total working space is approximately 193,000 square meters, approximately equivalent to 4.1 times the size of Tokyo Dome which boasts the largest seating capacity in Japan.
Integrated E-Commerce Platformtranscosmos eCommerce HUB
transcosmos's eCommerce HUB is an integrated e-commerce platform that is filled with over 50 years of IT outsourcing operational excellence. Seamlessly links the systems required for e-commerce business at real-time. Moreover, the platform satisfies clients' diverse needs by closely integrating logistics, payment, advertising and all other essential services.
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Global E-Commerce One-Stop Services
Global E-Commerce Platform Provided by the transcosmos Group
transcosmos Wins the First "Magento Gold Partner" Certification in Japan
Store Front System
Marketing Automation System
Digital Apply System
Warehouse Management System
Call Tracking System
Process Management System
OrderManagement System
One of the Best E-Commerce One Stop Services Companies in Europe and the United States
PFSweb
transcosmos has been certified as the first Japanese "Magento Gold Solution Partner". A Magento Gold Solution Partner is well-versed in providing implementation support including e-commerce website planning, design and development, and operation on "Magento", the e-commerce platform used on over 250,000 online stores around the globe. transcosmos works on planning, design, developing e-commerce storefronts and develops systems to build multi-language e-commerce websites by leveraging our global offices located in the Philippines, Indonesia and Vietnam. Furthermore, transcosmos supports e-commerce website operation, leveraging the know-how which VAIMO gained through implementing and operating "Magento" for 400 websites.
Winner of the Salesforce Commerce Cloud2016 Delivery Partner of the Year Award
NASDAQ listed PFSweb, the leading e-commerce one-stop services company in the United States, offers one-stop services ranging from developing e-commerce system to promotion, in addition to providing fulfillment and customer support services from its own warehouse and back-office support services including payment processing. In 2008, PFSweb formed a strategic solution partnership with Salesforce Commerce Cloud (formerly Demandware), and has a track record of providing services for over 40 companies in Europe and the United States. PFSweb also provides e-commerce solutions utilizing global standard e-commerce platforms, including Oracle Commerce, Magento, SAPhybris and IBM WebSphere Commerce.
Salesforce Commerce Cloud is a world standard e-commerce platform which is used on more than 1,100 websites by 250 companies around the world, with a focus on retail businesses.
European E-Commerce Solutions Company
VAIMO
MAGENTO 2015 EMEA E-Commerce Solution Partner of the Year Award
VAIMO is an e-commerce support company specializing in e-commerce solutions development for the "Magento" e-commerce platform. Since its formation in 2008, the company has launched over 400 e-commerce websites. VAIMO has been awarded by Magento as the leading e-commerce solution partner in EMEA (Europe, the Middle East and Africa) region. In addition, it has sales and development bases in Sweden, the United Kingdom and South Africa. Utilizing development resources in Kiev (Ukraine) and Tallinn (Estonia), VAIMO develops about 100 websites annually for clients in Europe and the United States with over 150 developers.
Used on 250,000 e-commerce websites around the world, Magento is the open source e-commerce website developing platform which owns the No.1 market share in the world with combining know-how and operational performance.
Payment system
BI and Analytic Tools
Omni-channelmarketing engine
e-Ticketing system
Social login
E-mail marketingengine
Chatbot platform
* Amazon is a trademark of Amazon.com, Inc. or its affiliates
Amazon*
Global e-commerce shopping malls
Global delivery network
Global E-Commerce One-Stop Services
MALAYSIA
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transcosmos's Global E-Commerce Major Channels per Country
TV, radio, newspapers and catalog shopping website with 38 years of history.
Nihon ChokuhanJAPAN
Sells attractive Japan-themed products only available here. Supported by a broad range of customer base regardless of age and gender.
Fujimaki Department Store
www.666-666.jp fujimaki-select.com
Vie tnam's No.1 da i l y dea l webs i te . U t i l i zes joint-purchase and flash marketing schemes.
HotdealVIETNAM
Phil ippines' largest daily deal website. Offers time-limited daily discount sales with showcasing a variety of products.
www.metrodeal.com www.hotdeal.vn
China's largest apparel e-commerce supporting company. Certified as Gold TMALL Partner, the highest rank as a TMALL Partner for four consecutive years. Contributes to sales expansion through providing product co-development, store design and marketing. Opened its own store on TMALL Global.
Magic PandaCHINA
*
lee.world.tmall.com
Distributes a variety of products to many e-commerce websites. Specializes in cosmetics as an e-commerce wholesaler.
UNQ
Products LineupMultiple category
# of Members : 50 million
www.jd.com# of Members :
13.3 million
bj.jumei.com www.yhd.com
# of Members :9.3 million
# of Members : 150 million
www.tmall.com
Indonesia's No. 1 ladies' fashion e-commerce website, based in Jakarta. Deals with 500 brands and offers one-stop operation.
BerrybenkaThe largest e-commerce mall with 6,500 stores providing one-stop e-commerce platform for them. Operates "superbuy.my", their own website.
Lelong.myINDONESIA CHINA
E-commerce fulfillment company with sales channels to e-commerce retailers in various parts of ASEAN, including Flipkart and Snapdeal, India's two major firms, and Lazada and Qoo10, the ASEAN's leading retailers.
AnchantoSINGAPORE
# of Members :26 million
# of Members :25 million
# of Members :20 million
www.flipkart.com
www.snapdeal.com
# of Members:5.5 million
www.lazada.sg
www.qoo10.sg
Products LineupHome electronics, Fashion, Commodities, etc.
*Facebook members
As an e-commerce one-stop services company in Latin America, the company provides store opening support on MercadoLibre, the largest marketplace, and LINIO, the leading e-commerce retailer in the region.
EmporioCommerce
www.mercadolibre.com
# of Members :144 million
www.linio.com
# of Members :4 million
With a focus on Brazil and Mexico, the company offers e-commerce one-stop services, in addition to store opening support on Brazil's major e-commerce websites including Submarino, Cnova and Walmart.
InfracommerceBRAZIL / MEXICO
www.submarino.com.br www.cnova.com/en
www.mercadolivre.com.br www.dafiti.com.br
www.superbuy.my
www.lelong.com.my
berrybenka.com
Local Local
# of Members : 8.5 million# of Items : 200 thousand
Products LineupCommodities, Heath foods, Gardening goods, etc.
JAPAN
*Facebook members
# of Members : 250 thousand*# of Items : 20 thousand
Products LineupApparel, Bags, Accessories, etc.
Sake ToraE-commerce website selling Japan's unique and premium "Sake" to Japan and global market.
www.saketora.com
JAPAN Cross Border
Products LineupSake, Shochu (distilled spirits), Local beers,etc.
Total items sold : 1.4 million Reaches 460 million consumers via overall e-commerce channels
China's cross-border e-commerce website with connection to government. Taking advantage of the free trade zone, it owns a system to support cost-effective and agile shipping. transcosmos opened its own store.
KJT.COM
www.kjt.com/Store/4175
CHINA Cross Border
# of Members : 150 thousand
Products LineupCosmetics, Commodities, Home electronics, etc.
Cross-border e-commerce website operated by JD.com, China's fast growing leading e-commerce company. transcosmos opened its flagship store.
JD worldwideCHINA
www.jd.hk
Cross Border
*Including JD.COM members
# of Members : 50 million*
Products LineupHome electronics, PC, Furniture, etc.
Cross-border e-commerce website of TMALL, which owns China's largest e-commerce platforms.
CHINA
www.tmall.hk
* Including TMALL members
Cross Border
# of Members : 150 million*
Products LineupCosmetics, Commodities, Home electronics, etc.
LocalCross Border
*An apparel E-commerce Website (within TMALL)supported by Magic Panda
# of Business Partners : 20 companies
Products LineupOverall apparel
PHILIPPINES / THAILAND
LocalCross Border LocalCross Border
# of Members : 3 million# of Items : 4,000
Products LineupRestaurants, Salons, Home electronics,etc.
# of Members : 2.5 million# of Items : 50 thousand
Products LineupApparel, Home electronics, Commodities,etc.
Local
#of Members: 2 million#of Items: 1.2 million
Products LineupHome electronics, Fashion, Commodities, etc.
Products LineupApparel, Bags, Shoes, Cosmetics, etc.
Local Local
# of Business Partners : 60 companies
Products LineupCosmetics, Baby-goods, Commodities, etc.
LocalCross Border
Products LineupClothing, Accessories, Auto supplies, etc.
LocalLocalARGENTINA / CHILE COLOMBIA / URUGUAY
*
TMALL Global
Metro Deal
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Global E-Commerce One-Stop Services
1 3
transcosmos Provides E-Commerce One-Stop Services
For the Japanese Market
transcosmos sells clients' products via our e-commerce channels such as "Nihon Chokuhan", "Fujimaki Department Store" and "Sake Tora", in addition to providing one-stop services ranging from market research and analysis, e-commerce website development, operation and sales promotion to fulfillment.
Japan
Local Sell on Local E-Commerce Malls /Sell on Clients' Local E-Commerce Websites
Local Sell on transcosmos's Local E-Commerce Websites
Cross Border Sell on transcosmos's Cross-Border E-Commerce Websites
transcosmos provides one-stop services ranging from market research and analysis,e-commerce website development, operation, and sales promotion to fulfillment
Number of Members : 8.5 millionJapan's E-Commerce Mail Order Website
TV, radio, newspapers and catalog shopping website. Sells clients' products via mail-order and e-commerce to its 8.5 million members.
Consum
ers
Clients' Products
Global E-Commerce One-Stop Services(Per Country / Region) A selection of One-Stop E-Commerce Services optimized for each country's e-commerce market. Each client can select from diverse e-commerce business strategies to fit its needs such as entering e-commerce market by itself, executing cross-border e-commerce business from Japan or commissioned sales through transcosmos's e-commerce channels.
Sell on Local E-Commerce Malls /Sell on Clients' Local E-Commerce Websites
Sell on transcosmos's Local E-Commerce Websites
Sell on Local E-Commerce Retailers' Websites via transcosmos's E-Commerce Wholesales / Distribution Channels
Sell on transcosmos's Cross-Border E-Commerce Websites
Local
transcosmos Distributes & SellsClients' Products via our E-Commerce Channels
Cross Border
Local
Local
Consum
ers
Clients' Products
E-Commerce Website for Sake Delivers Japanese Drinks Around the Globe
Delivers wide variety of superior Japanese Sake including Sake, Shochu (distilled spirits) and local beers, to consumers in Japan and abroad, utilizing extensive network with breweries that has been built over a 100-year history of Kontatsu company.
www.666-666.jp
E-Commerce Website with Collection of Masterpieces
Showcases attractive Japan-themed merchandise and products only available here. Sells masterpieces that enriches people's lives with putting importance on the stories behind the products and the art of craftsmanship. Opened brick-and-mortar store in Tokyu Plaza Ginza in March 2016.
fujimaki-select.com
www.saketora.com
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Global E-Commerce One-Stop Services
transcosmos Group's E-Commerce Outsourcing Companies
E-commerce fulfillment and logistics company with seven locations in China and delivery centers having a total operation area of 110,000 m². Delivers products to e-commerce users throughout most of mainland China.Handles order, fulfillment and delivery services with a daily average of 40,000 transactions, and 150,000 per day during peak periods.
China's largest e-commerce support company for apparel brands. MAGICPANDA provides merchandizing, branding, marketing and customer support services, and executes O2O initiatives connecting off-line and on-line stores. Received TMALL Gold certification, the highest ranking award for four consecutive years.
China's Largest E-Commerce Mall
transcosmos named FIVE STAR SERVICE PROVIDER by TMALL as e-commerce operations service provider, recognized for its superior service capability and collective strength. transcosmos is the one and only Japanese company which won five starts.
China's Leading Wholesale and Distribution Company for E-Commerce Retailers
Distributes clients' cosmetics and other products to e-commerce retailers including JD.com, Jumei and Yihaodian.
Tensyn Interactive is a leading digital agency listed on ChinaNext, which is for China's venture enterprise market. It occupies the top three positions in media buying (purchasing of ad slots) for major portal websites and videowebsites in the Chinese market.
Major Achievements in China
Received High PerformanceAward from eBay Korea
transcosmos has been providing contact center, direct mail and field service including E-Commerce One-Stop Services to over 100 major companies in South Korea for 14 years. Now, we are the largest independent BPO vendor in South Korea.
For the South Korean MarketSouth Korea
Local
transcosmos provides one-stop services ranging from market research and analysis,e-commerce website development, operation, and sales promotion to fulfillment
South Korea's Largest E-Commerce Mall
transcosmos has received "High Performance Award" from eBay Korea, operating company of Gmarket, for our contribution to overseas sales business for Gmarket, South Korea's largest online shopping mall.
Sell on Local E-Commerce Malls /Sell on Clients' Local E-Commerce Websites
Consum
ers
Clients' Products
Major Achievements in South Korea
Dinos Cecile Co., Ltd.
transcosmos has been providing services in China for 20 years, accumulating vast experience with e-commerce operation record for over 50 companies. Through strong partnership with major Chinese businesses, we support clients' e-commerce business expansion considering Chinese culture and characteristics.
For the Chinese MarketChina
Local Sell on Local E-Commerce Malls /Sell on Clients' Local E-Commerce Websites
Cross Border Sell on transcosmos's Cross-Border E-Commerce Websites
Sell on Local E-Commerce Retailers' Websites via transcosmos's E-Commerce Wholesales / Distribution ChannelsLocal
Sell on transcosmos's Cross-Border E-Commerce Websites
Cross-border sales of clients' products to the Chinese market.
China's Leading Digital Agency
Chinese E-Commerce Fulfillment and Distribution Company
China's Largest Apparel E-Commerce Support Company
transcosmos provides one-stop services ranging from market research and analysis,e-commerce website development, operation, and sales promotion to fulfillment
Consum
ers
Clients' Products
http://www.cecileonline.kr/
[ Cecile Online Shop ]
● transcosmos provides one-stop services for overall business operations for "Cecile Online Shop", ranging from website development and operation, marketing activities to lure customers, customer support at contact center, fulfillment including order taking, sourcing, inventory management to delivery.
● As an official partner of "KATE Online Shop", transcosmos offers one-stop services from the planning phase, ranging from website development, marketing campaigns and promotions to attract customers, customer support, inventory management to delivery
transcosmos Opened "Cecile Online Shop",E-Commerce Website for the South Korean Market
Kanebo Cosmetics Korea Co., Ltd.
http://katekorea.com/
[ KATE Online Shop ]
transcosmos Opened "KATE Online Shop", E-Commerce Website for the South Korea Market
transcosmos named FIVE STAR SERVICE PROVIDER by TMALL, the largest online marketplace in China, for its superiore-commerce operationsWe are the one and only five star company in Japan
www.tmall.com
www.jd.com bj.jumei.com www.yhd.com
www.jd.hk www.kjt.com/Store/4175 www.tmall.hk
www.ebaycbt.co.kr
Local Sell on transcosmos's Local E-Commerce Websites
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Global E-Commerce One-Stop Services
www.flipkart.com www.snapdeal.com www.lazada.sg www.qoo10.sg
transcosmos Group's E-Commerce Outsourcing Companies
Sell on Local E-Commerce Malls /Sell on Clients' Local E-Commerce WebsitesLocalSell on Local E-Commerce Malls /
Sell on Clients' Local E-Commerce Websites
transcosmos provides one-stop services ranging from market research and analysis,e-commerce website development, operation, and sales promotion to fulfillment
Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore
Local
ASEAN
For the ASEAN Marketstranscosmos supports clients' e-commerce business entry into ASEAN market, through strong partnership with top players in the market and our know-how accumulated by local subsidiaries in Thailand, Indonesia, Vietnam, the Philippines, and Malaysia.
Number of Members: 4.5 million The Philippines and Thailand's Largest Daily Deal E-Commerce Website
MetroDeal sells clients' products on the No.1 daily deal e-commerce website which has 3 million members in the Philippines and 1.5 million members in Thailand.
Number of Members: 2.5 millionVietnam's Largest Daily Deal E-Commerce Website
HOTDEAL sells clients' products on the Vietnam's No.1 daily deal website which has around 3.1 million unique monthly users and 2.5 million members.
Malaysia's Largest E-Commerce Mall
Lelong.my sells clients' products on e-commerce mall which has 6,500 stores with 2 million members.
Indonesia's Largest Apparel E-Commerce Website
BERRYBENKA sells clients' products on Indonesia's largest apparel e-commerce website which carries over 500 brands.
Consum
ers
Clients' Products
Sell on Local E-Commerce Retailers' Websites via transcosmos's E-Commerce Wholesales / Distribution ChannelsLocal
E-Commerce Fulfillment Company Having Sales Channels with E-Commerce Retailers in Singapore as well as India and ASEAN Countries
E-commerce fulfillment company with sales channels to e-commerce retailers in various parts of ASEAN, including Flipkart and Snapdeal, India's two major firms, and Lazada and Qoo10, the ASEAN's leading retailers.
Sell on transcosmos's Cross-Border E-Commerce WebsitesCross Border
Cross-Border E-Commerce Website Targeting ASEAN Market
Cross-border sale of clients' products into ASEAN market.
transcosmos provides support for clients' e-commerce business entry into Europe and the United States market with a strong partnership with PFSweb, the e-commerce one-stop services company which has operational experience with over 150 companies in Europe and in the United States and VAIMO, the e-commerce system solutions company with experience of designing e-commerce websites for over 400 companies.
U.S. E U
Services for Europe and the U.S. Markets
One of the Best E-Commerce One-Stop Services Companies in Europe and the United States
European E-CommerceSolutions Company
The largest company in e-commerce one-stop services industry in the United States, listed on NASDAQ. In addition to providing fulfillment service with its own warehouse and back-office services such as customer support and payment processing, the company provides a wide range of services from developing e-commerce systems to system operation for over 150 clients. The total working space is approximately 193,000 square meters, approximately equivalent to 4.1 times the size of Tokyo Dome which boasts the largest seating capacity in Japan.
A Swedish e-commerce system solutions company with a track record of developing e-commerce website on "Magento", the global standard open e-commerce platform, for over 400 companies. The winner of 2015 EMEA (Europe, Middle East and Africa) E-Commerce Partner Of The Year Award.
Clients'
Products
Consum
ers
transcosmos provides one-stop services ranging from market research and analysis,e-commerce website development, operation, and sales promotion to fulfillment
Major Achievements in Europe and the United States
Provides Comprehensive Support for VAIMO® Brand PC to Enter the U.S. Market
Exclusive Distribution Rights for "SIXPAD" in Europe
Services for Latin America MarketsArgentina Colombia UruguayChile
Sell on Local E-Commerce Malls /Sell on Clients' Local E-Commerce WebsitesLocal
transcosmos provides one-stop services ranging from market research and analysis,e-commerce website development, operation, and sales promotion to fulfillment
Consum
ers
Clients' Products
Sell on Local E-Commerce Retailers' Websites via transcosmos's E-Commerce Wholesales / Distribution ChannelsLocal
Latin America's E-Commerce One-Stop Companies
The companies offer store opening support on MercadoLibre, the largest marketplace, and LINIO, the leading e-commerce retailer in Latin America, as well as on Brazil's major e-commerce websites including Submarino and Cnova.
Major Achievements in Latin America
Brazil Mexico
www.metrodeal.com
www.hotdeal.vn
www.lelong.com.my
berrybenka.com
www.mercadolibre.com www.linio.com www.submarino.com.br www.cnova.com/en
Japan to Singapore Japan to GlobalEurope and the U.S. to China
1 8 1 9
Global E-Commerce One-Stop Services
List of Features
transcosmos's Cross-Border Sales App
One-Stop Services from receiving order, making payment and shipping to personal postal
parcel tax payment
AT&T
Service Menu
9:41 AM 100%
QR Code
My Page
Store Information Company Profile
My FavoritePurchase History
Image of Cross-Border Sales App Screen
Japan to the Philippinesand Thailand
Japan to VietnamJapan to China
Cross-Border Sales App handles end-to-end shopping process from receiving order, making payment, international delivery to customer's home to the payment of cross-border import duties. The app realizes simple and easy shopping experience for both sellers and the consumers.
Cross-Border E-Commerce
Cross-border e-commerce market value was 795.6 billion yen in FY 2015; in 2019, it is expected to exceed the maximum of 2.3 trillion yen, which is 3 times as much (from "FY 2015 Market Research pertaining to Electronic Commerce Business" by Ministry of Economy, Trade and Industry). In addition, due to the popularity of internet and improvement of logistics infrastructure in ASEAN countries as China Plus One, the ASEAN market is expected to grow rapidly.
transcosmos's cross-border e-commerce platform enables the businesses to offer cross-border shopping service for the customers visiting Japan by using the app and turn them into their registered members. All customers need to do is simply open the app from their smartphones and scan the QR code set on the product displayed in stores. At the same time, businesses can build one-to-one customer touch point with those overseas members and run repeat purchase campaigns, targeting those customers, even after they return home.
● Unique sales approach, leveraging local subsidiaries' expertise in business practices in respective market Understanding the local market, transcosmos sources products that meet local needs and executes effective branding & marketing initiatives to
expand sales.
● Pipeline with prominent local sales channels Leveraging prominent local cross-border e-commerce sales channels as well as its own, transcosmos maximizes sales volume for its clients.
● International logistics, leveraging E-Commerce One-Stop Center transcosmos's E-Commerce One-Stop Center realizes the optimum international logistics for consumers around the globe, capitalizing on its
expertise in international logistics including customs, laws and regulations, delivery scheme, etc.
● Cross-border e-commerce business operations Provides end-to-end services from e-commerce website development and operation, order management, customer support to international
logistics, capitalizing on its know-how on international e-commerce business operations.
transcosmos provides cross-border e-commerce websites for Japan, China, and ASEAN market and sells high-quality products to local consumers.
transcosmos's Cross-Border E-Commerce Channels for Japan, China, and ASEAN Markets
SupplierDomesticMarket SellerGlobal
Market
transcosmos's Cross-Border E-Commerce Business
ProductSales
Seller
Warehouse
Local Delivery
Consumers
OrdersManufacture
Production Factory
Warehouse
Production
E-Commerce Website Operations
Sales Agreement
Cross-Border E-Commerce Sales Channels
Bonded Zone / Free Trade Zone
Free Trade Zone
Customs Office
Distribution Company
Cross-Border Sales App
QR Code Scanner
My Favorite
View Purchase History
Update MyMember Profile
Payment
Customs Duties Calculation
Shipping Cost Calculation
Optional Features
Cross-Border Sales App accepts payment in
local currency
Smartphone app allows placing orders during the visit to Japan as well as after returning home
Delivers ordered product to the hands of consumers via
international delivery
Consumers can hand-pick the products during the store visit in Japan and simply pay in their local currency. Cross-Border Sales App takes care of the actual purchase process.
All services are based on the smartphone app (supports both iPhone and Android), enabling the customers to make repeat purchases or place additional orders after they return home.
transcosmos delivers the products ordered via Cross-Border Sales App from its warehouse t o t h e h a n d s o f t h e consumers via international delivery.
transcosmos's Cross-Border Sales App Concept
Japan OverseasStores in
Japan 1 Use the app in stores during the visit
Display Area
Total Management
Sales Strategy
Product Selection
Product Shipment
Sales / AR Management
Product Delivery
Receive Productsfrom Suppliers
Cross-Border Sales App
transcosmos (Japan)Total Management
Order Management
AccountingManagement
Receive ProductMaster
Shipping Instruction
Credit Management
Delivery
Shipping Instruction
Cross-BorderE-Commerce
Platform
2 Use the app after returning home
OrderHome
Order Information
transcosmosProduct MasterTranslationOrder Management
Receive Inquiries
Return Management
Product Registration
Customs Declaration
International Delivery Local Delivery
Customs
Consumers
Home
Kita-Kashiwa CenterReceive Products
Picking & Packing
Shipping
InternationalDelivery
InventoryManagement
2017.05-01
transcosmos service network 31 Countries171 Bases
Japan
● Contact Center Services ● Business Process Outsourcing Services ● Digital Marketing Services ● E-Commerce One-Stop Services ● Offshore ● Sales / Business Development / Other
North China
Beijing 1 ● Beijing 2 ● Beijing (Tensyn) ● Tianjin ● ● Tianjin (FineEX) ●
East China
Shanghai 1 ● ● Shanghai 2 ● Shanghai 3 ● Shanghai ● ● Shanghai 1(FineEX) ● Shanghai 2(FineEX) ● Shanghai ● Shanghai (Tensyn) ● Shanghai (Magic Panda) ● Jinan ● ●Jinan (Magic Panda) ● Hefei ● Wujiang ● Suzhou ● ● Changzhou ● ●
South China
Guangzhou ● Guangzhou ● ● Guangzhou 1 (FineEX) ● Guangzhou 2 (FineEX) ● Guangzhou 3 (FineEX) ● Guangzhou (Tensyn) ● Shenzhen ● ● Shenzhen (Tensyn) ●
Southwest China
Chengdu (FineEX) ●
Global
Northeast China
Daqing ● ● Dalian ● ● Benxi ● ● Shenyang ● ●
China
South Korea
Jongro ● ● Seoul City ●
Guro ● Guro CS ●Seoul (eMnet) ● Kwanak CRM ● Kwanak Finance ● Jamsil ● Namyeong ● ● Songnam ●Kyonggi ●Daegu ●Daejeon ●Gwangju ●Busan ● Busan ● Busan (eMnet) ●
Jakarta 1 ●Jakarta 2 ● ●Jakarta 3 ● ●
Indonesia
Bangkok 1 ● ● ● Bangkok 2 ● ● ●
Thailand
Singapore ● Singapore (Mandate) ●Singapore (Anchanto) ●
Singapore
Hanoi ● ● ● Ho Chi Minh 1 ● ● ● Ho Chi Minh 2 ● ● ●Ho Chi Minh(TVV) ● ●
Vietnam
Manila ● ● ●Manila ● Manila ● ● Manila (TCIS) ● ●
Philippines
Kuala Lumpur ● ● ●
Malaysia
Bangalore (PFS) ● Noida (PFS) ● Pune (Anchanto) ●
India
Dubai (VAIMO) ●
UAE
Bletchley (TCIS) ● ●London ● London (PFS) ● London (VAIMO) ● Basingstoke (PFS) ●
UK
Helsinki (VAIMO) ● Oulu (VAIMO) ●
Finland
Oslo (VAIMO) ●
Norway
Copenhagen (VAIMO) ●
Denmark
Tallinn (VAIMO) ●
Estonia
Stockholm (VAIMO) ● Gothenburg (VAIMO) ●
Sweden
Pretoria (VAIMO) ●
South Africa
Tronto (PFS) ● ●
Canada
Munich (PFS) ●
Germany
Liege 1 (PFS) ● ● Liege 2 (PFS) ●
Belgium
Sofia(PFS) ●
Bulgaria
Kiev (VAIMO) ●
Ukraine
Budapest (TCIS) ● ● Debrecen (TCIS/PFS) ● ●
Hungary
Iidabashi ●
Komagome ●
Ikebukuro ●
Shinjuku Gyoen ●Tama ●
Yokohama ● ●
Atsugi ●
Utsunomiya ●
Kawaguchi ●
Kita-Kashiwa ●
Kanto Region
Shibuya ● ● ● ● ● ●
Kinki Region
Osaka Head Office ● ● ● ● ●Umeda ●
Nishi-Umeda ●
Higobashi ●
Osaka ●
Osaka Hommachi ●Osaka Hommachi-Minami ●
Temma ●
Kyoto Business Office ●
Kobe ●
Wakayama Branch Office ● ● ● ● ●
Wakayama (Kemi) ●Wakayama (Fukiage) ●
Chubu Region
NagoyaBranch Office ● ● ● ● ●
Nagoya ●
Kyushu Region
Fukuoka Branch Office ● ● ● ● ●
Fukuoka(Tenjin) ● ●Fukuoka(Tenjin) ● Miyazaki Aoshima ● Miyazaki Ekimae ● Kumamoto ●
Oita ●
Nagasaki ●
Tohoku Region
Sendai Hirose ●
Sendai Ekimae ● ●
Okinawa (Koza) ●
Okinawa (Chuo) ●
Okinawa (Omoromachi) ● Okinawa (Uruma) ●
Naha (Kenchomae) ●
Naha (Tsubogawa) ● ●
Naha (Asahimachi) ●
MSP Okinawa ●
Okinawa IDC ●
Okinawa Region
Sapporo Kita-Guchi ● ●
Sapporo Ekimae ●
Sapporo Odori-Kita ● ●
Sapporo Odori-Chuo ●
Sapporo Odori-Minami ● ●Sapporo Odori-Nishi ●
Hakodate ●
Hokkaido Region
Tensyn … Beijing Tensyn Digital Marketing Technology Joint Stock Company / FineEX … Shanghai Heze Logistics Co., Ltd. . / Magic Panda … Shandong Ya Nuoda E-Commerce Co., Ltd. /eMnet … eMnet Inc. / VAIMO … VAIMO AB / PFS … PFSweb, Inc. / TCIS … transcosmos Information Systems Limited / Mandate … Mandate Communications (S) Pte Ltd. / Anchanto … Anchanto Pte Ltd / Emporio … EmporioCommerce / DO … Digital Operative Inc. / Infra … Infracommerce / TTV … transcosmos Technologic Arts Co., Ltd
Main Office / 3-25-18, Shibuya, Shibuya-ku, Tokyo 150-8530 JapanOsaka Head Office / Tosabori Daibiru Bldg. 2-2-4 Tosabori, Nishi-ku, Osaka 550-0001 Japan (Reception 16F)
TEL.81-3-4363-1111TEL.81-6-4803-9500www.trans-cosmos.co.jp
0120-120-364 9:00~18:00 (Except Sat, Sun)
* We provide a multitude of various other services. If you have any questions or comments, please feel free to contact us at any time.* For details on service pricing, please contact any of our sales representatives. * transcosmos is a registered trade name or trademark of transcosmos inc. in Japan and other countries.* Other company names and product or service names used here are trademarks or registered trademarks of respective companies.
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State of New York
New York ● New York (PFS) ● ●
State of Mississippi
Southaven 1 (PFS) ● Southaven 2 (PFS) ●
State of Washington
Seattle (PFS) ● ●
State of Tennessee
Memphis (PFS) ● ●
State of Texas
Allen (PFS) ● ●Dallas (PFS) ●Grapevine (PFS) ● Austin (TCIS) ● ●
State of Illinois
Chicago (PFS) ●
State of California
Los Angeles ● ●Sacrament ● Silicon Valley Branch Office ●San Diego (DO) ●
U.S.
State of Ohio
Beachwood (PFS) ●
State of Minnesota
Minneapolis (PFS) ●
Medellín (TCIS) ● ●Bogota (Emporio) ●
Colombia
Santiago (Emporio) ●
Chile
State of North Carolina
Research Triangle Park(PFS) ●
State of Colorado
Denver (DO) ●
Argentina
Buenos Aires (Emporio) ● Taipei ● ● ●
Taiwan
Brazil
Sao Paulo (Infra) ●
Mexico
Mexico City (Infra) ●
Toyota ●
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