glass for research
Post on 06-Jul-2015
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We’ll let you in on a few secrets and you’ll be smirking too.
What We DoWe focus on engaging consumer passion and behavior.
RESEARCH EVENTS
We are a boutique market research and strategy firm based in NYC with over 32 (combined) years of experience across industries, products, services, brands and
methodologies.
We capture unique insights using new technology.
About Side Smirk
Google Glass for Research
Mobile Research
Market Research Live
Hybrid
In-depth Interviews (online & offline)
Focus Groups (online & offline)
24 Hour Quantitative
Usability (online, remote, in-room)
Soci
al M
edia
Rec
ruit
men
t
CAPABILITIES
Highlighting the following research methodology:
for research
Record Video
Sharing
Take Pictures
Live Streaming
Navigation
Translate
Glassware Integration
Call/Text/Email
In development: pupil/eye-tracking, emotion tracking, moderator tools via proprietary
Side Smirk Glassware
GLASS FOR RESEARCH
Using Google Glass for Unique Consumer Insights
These functionalities help you truly understand…
CONSUMER
PASSION
CONSUMER
BEHAVIOR
SAMPLE METHODOLOGY
Using Google Glass for shopper insights:
• Stage I: Google Glass in-store shopping experiences.
• Participants wear Glass throughout their normal shopping
• They would be instructed to behave as they normally would
• Participants may or may not be provided with tasks
• Glass is recording the experience
• Capabilities to stream live real-time video to phone/tablet/computer
SAMPLE METHODOLOGY
• Stage II: Immediate post interview with the moderator (wearing
Google Glass)
• General shopping experience (purchases, engagement, frustrations, etc.)
• Employee interaction
• Purchase decision influencers
• Information/signage/displays (look/feel of store)
• Stage III: Follow-up survey one week post field
• After reviewing Glass video footage
CASE STUDY
proprietary & confidential
PROJECT OVERVIEW
& OBJECTIVES
The primary objective of this project was to test the in-store
shopping experience of GNC customers, specifically their use of
information, displays and signage.
WHAT SHOPPERS NOTICE &
WHERE THEY GO FIRST
HOW THEY INTERACT WITH
PRODUCTS, SHELVES &
DISPLAYS
EMPLOYEE ENGAGEMENTWHAT INFORMATION IS
IMPORTANT & DRAWS
ATTENTION/ENGAGEMENT
POINTS OF FRUSTRATION &
BARRIERS TO PURCHASE
WHAT INFLUENCES
PURCHASE
proprietary & confidential
WHAT
CUSTOMERS
NOTICED
FIRST
proprietary & confidential
INSIGHTS
proprietary & confidential
INSIGHT EXAMPLE
Standalone shelves in the
middle of the store are
intrusive, in a good way.
proprietary & confidential
INSIGHT EXAMPLE
Customers are using
product packaging
instead of store signage
for specific product
information.
proprietary & confidential
A MOM,
IN THE
GROCERY STORE
GAUGE
CONSUMER
PASSION
TRULY
UNDERSTANDING
CONSUMER
BEHAVIOR
OTHER WAYS TO USE
GLASS FOR RESEARCH
Shopper insights
Usability
• Website, game, mobile phone and app testing
• Any user interface/product
Concept, advertisement, product testing
Ethnographies
• See how your customer interacts with your product at home or on-
the-go
Peer-to-Peer and Moderator Interviews
www.sidesmirk.com
www.glassforresearch.com
research@sidesmirk.com
We’ll let you in on a few secrets and you’ll be smirking too.
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