giles insurance - how we leveraged the benefits of cloud computing

Giles InsuranceCase HistoryIn association with InTechnology

Richard Corner – Group Operations Director, Giles Insurance

Richard Quine – Product Director, InTechnology

16th September 2010

How we leveraged the benefits of Cloud Computing and changed the way we do business

About InTechnology

About Giles

Turnover – £75million

Customers – 60,000

Insurance value – £300million

Ranked – Top 10 independent brokers

About Giles

1967 – 1 site – 1 person

2004 – 15 sites – 370 people

2010 – 40 sites – 1000 people

1986 – 2 sites – 20 people

We are here to sell insurance…

everything we do, musthave that primary goal!

The GilesModel

Fibre OfficeVOIP

DataPrint/Scan

DSL Office

VOIP

VOIP

VOIP

Print/Scan

Data

Motivators

We need a cost effective infrastructure and systems model

A simple model that can grow with the business withoutincurring massive cost and complexity

Provide us with a simple migration path for acquisitionthat can used over and over again

It has to be robust and secure

And remove the maintenance headache of servicingmultiple locations

Our business needsto be agile…

so does our technology!

Challenges

Altering staff workspace

Long term commitment with a supplier

Cost efficiency

Exit strategy

Results

Massive reduction in cost

The ability to move far more rapidly to meet business demands

Results

No need to run our own data centre

Internal resource is kept to a minimum – no needfor specialist

Simplified maintenance model

But…

we have access to a hugepool of highly skilledIT resource… on demand

Has it transformed our business?

What’s nextContinue to roll out VoIP

Roll out managed archive service

Further virtualisation of the estate

Extend the software range

Embrace social networking and collaborative tools

Continue to look for further opportunitiesto reduce cost

Leverage smart devices

What’s next

Imagine a world where technology can be purchasedlike gas or electricity, turned on and off like a tap.

Each month your itemised bill arrives showing the services you have used. You can choose to add moreservices as and when the business demands itby simply calling your provider.

Thank you.Any questions?