getfly crm - introduction - customer relationship management
Post on 26-Jan-2017
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CRM
CONNECTIONS are …
Customers
Sale forces
Owners
Problems with customers
Who are they? Their feedbacks How to reach?
Their basic information.Where are they come from?What did they do?What’re they need?
There only 2 ways to receive feedbacks:CallComplaint
Too may marketing tools and they require so much skills to use
Problem with Sale Forces
89%Waiting time in irrelevant activities
Meeting24%
Weak team member
24%Unfair competi-tion12%
No training7%
Others33%
Reasons
Integrity
Skill
Teamwork
Report
Report Analytics
OWNER NEEDS
Manage Customers data
Manage and Develop Sales Force
Marketing Automation
Collaboration Environment
GETFLY CRM
Manage customer data & Related activitiesEnterprise social networkSale Forces Conversion Rate ManagementAutomation Marketing: Email, Sms, Contact CenterTask ManagementKPIs
CRM Self defined data Double click to edit Drag and Drop Column Secure Customer: My Customers,
Other Customers Excel Upload, Download Google Mail Sychronization
Customer detail Autoscore Customer Profile Lifetime Value Comment, chat Change logs Notify when customer Read Email,
send Feedback, rate service Notify when customer create
referrals Auto send Birthday email, SMS,
create task
Customer Feedback Every customer will be created a
private profile Check, rate & comment chat with
Support team Share product to Social network:
Facebook, Twitter,… Make Referral Get Bonus when friends or Referrals
become Deal
Order Management Barcode supported Sale process supported: Create -
approve Order priviledge management Refund Payment & Liabilities Excel Upload, Download
Product Management
Barcode Self Defined Data Spreedsheet upload, download Double click to download
Task Management Project Management Subtask Task Templates Task progress Alert Incoming Task, Deadline Daily Task Summary report Calendar Spreadsheet upload
Pipeline Management
Pipeline Management Drag and Drop Opportunities Setting when Opportunities Success
- Failure Email, Sms, Task Automation
Optin Api
Email, SMS Marketing
IP Phone Integrated
Marketing Automation
Customer Insights
Sale Reps Insight & KPIs
Group Insights
Products Insight
Task Analytics
Notifications System - Chat
Cloud Services
tencongty.getflycrm.com
NO NEEDHardwareUpgrade
NO NEEDIT SkillsRequires
NO NEEDApply
New Process
Khách hàng tiêu biểuCustomers
Trial
Free(1 year)
< 10 Users
< 3 years
Standard
1.068.000đ1 tháng
Customization
- - - CRM
Mobile Apps
Price Policies
< 30 Users
www.getfly.vnwww.getflycrm.com
www.giaiphapsales.com
Nguyễn Huy Hoàng - CEO
Số 14 ngõ 107 Vĩnh Hưng, Hoàng Mai, Hà Nội
hoang@getflycrm.com
0904648007
https://www.facebook.com/hoangcrm
CÁM ƠN
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