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Colorado 2012
JointInformation System
Joint Information Center
Micki Trost, PIOColorado Division of Homeland Security & Emergency Managementwww.COEmergency.commicki.trost@state.co.us
Joint Information Center
Incident Commander
Lead Public Information OfficerJIC Facilities Liaison
Information Gathering & Production Group
InformationDissemination Group
Field Information Group
Gathering Unit
Research & Writing Unit
Audio-Visual Support Unit
Media Monitoring Unit
Internal Unit
Media & Rapid Response Unit
Briefing Unit
Telephone Unit
Web-Net Unit
Community Relations Unit
Media Field Unit
VIP Unit
Joint Information System
• More Realistic• Staffing ~ Resources• Incident Needs
• Relationships and People
• “#smem makes JIS worldwide”
• Establish Communication Methods
Summer 2012 Incidents
• Lower North Fork Fire• Elbert-Kiowa-Lamar County Tornadoes• Hewlett Gulch Fire• High Park Fire• Summer Wildfires: Little Sand, Sunrise Mine, Last
Chance, 30+ more (17 wildfires on July 3 alone)• Waldo Canyon Fire• Aurora Theater Shooting• Presidential Debate• Jessica Ridgeway Abduction
Lower North Fork FireJefferson County, March 26, 2012
Lower North Fork Fire
Lower North Fork Fire
Lower North Fork Fire
• Google Map: 2.7 million direct views• Emergency Blog• Press Conference• Twitter• Trap Line• Community Meetings• VIP Visits• State PIO Liaison at ICP• Communication and Social Media Plan at
www.jeffcoblogspot1.com
Lower North Fork Fire
Public Information Officer Workspace• 8-10 PIOs from Jeffco IMT.• Inside Incident Command Post utilizing four
middle school lab tables.• Each PIO had a laptop, cellphone and their
GO-Kits. A couple of PIOs had cameras.• As incident expanded the transition to a Type I
team included two additional Type I IMT PIOs.
Tornadoes: Elbert – Kiowa – Lamar Colorado
• Early contact and information sharing• PIO support sent to Kiowa County• COEmergency retweeting and posting from
local jurisdiction– Twitter– Websites– Faxes– Assisted with local media interviews
High Park Fire:Larimer County Sheriff, June 9, 2012
High Park Fire
High Park Fire
www.larimer.org/highparkfire
High Park• Early communication and process for information
sharing established in Prior Hewlett Gulch Fire. State PIO included on Larimer County Sheriff Press Release email list and is subscribed to the county emergency news website page.
• Tied into Larimer County Information and Social Media Sites
• State PIO participation in Larimer’s first Disaster Recovery Meeting to meet Community Relations and PIO staff.
• VIP Visits• State PIO Liaison for one week and visited:• JIC• ICP• Disaster Recovery Center• Community Meetings
High Park
• Public Information and Public Affairs Support requested from the incident to the State EOC
• Colorado National Guard Public Affairs Team• Photos• Video
Public Information Mission Sets in WebEOC available to any incident
High Park
Public Information Officer Workspace In JIC• Conference room in the Larimer County Sheriff office
next to the dispatch center.• 10-12 PIOs and county agency representatives in the
JIC.• Three-four 2-1-1 representative taking phone calls for
volunteers and donations and inputting the data in the web based system.
• One State field manager and PIO.• County Emergency Manager was in the same room as
well as Ham Operators.• Information received from the ICP from a sheriff
liaison and through media briefings.
Waldo Canyon FireEl Paso County, June 23, 2012
Waldo Canyon Fire
Twitter Accounts Tied Together
Waldo Canyon Fire
www.elpasoco.com
Waldo Canyon Fire
• JIC – CSEPP PIO/ PAO support
• Liaison between ICP and EOC
• No State PIO Liaison• PIO conference calls
regarding Recovery Center and Information
• Request through SEOC for PIO support in recovery phase
State EOC ESF15 Support• On July 3: 17 large fires in addition to High Park Fire and Waldo Canyon
Fire• Tourism Questions• National Media Questions• PIO conference calls between counties, state and federal• COEmergency sites used to push public and media to official agency• WebEOC• FEMA Incident Management Assistance Team deployed to SEOC
• Social Media Monitoring• Media Monitoring and Daily Reports• AIR Teams• Disaster Declaration Information Assistance• Factsheets• Congressional Contacts and Visits• VIP Visits• Recovery Information and Preliminary Damage Assessments• Photos• 20+ people working
COEmergency Twitter Site
Hashtags: #COfire #COwx #COhealth: Situational Awareness
COEmergency Facebook
COEmergency Blogsite
State EOC ESF 15
Public Information Officer Workspace in the State EOC
• State EOC plus two FEMA IMAT public affairs representatives in the EOC with an additional 20+ public affairs staff in a conference room in the building.
• Each PIO had a computer, internet access and phone line.• The FEMA public affairs lead and the State ESF 15 lead
attended all Command and General Staff meetings during the day and coordinated ESF 15 activities.
Aurora Theater ShootingAurora PD, July 20, 2012
Primary source of information coming out was through the Aurora PD Facebook page and through media briefings.
Aurora Theater ShootingPublic Information Officer Liaison Program• Utilized the local PIO group in Denver (ESPIOC) to support the
families of the 12 killed and some of those hospitalized for a long period.
• Goal to support the families and remove the crush of media on them, stop the phone calls, assist with funeral coverage and court hearings, but never by caught in front of a camera or quoted.
• Orientation provided by Aurora PD PIO, District Attorney, Victim Advocates.
• Well received by media.• Communication strategy
• Gmail Accounts – lastnameoffamily_familypio@gmail.com• Google Voice - number given to media• Google Alerts
Aurora Theater ShootingPublic Information Officer Workspace - observed• Utilized a conference room at the Police
Department.• Three – six PIOs in conference room with laptops,
phone lines, cell phones, white boards.• Also used space in the PD PIO office.• Called in assistance from ESPIOC (Emergency
Services Public Information Officers of Colorado).
Jessica Ridgeway Case: Westminster PD, October 2012
Jessica Ridgeway Case
Jessica Ridgeway Case
ESPIOC Support to Westminster PD Public Information Officers
Jessica Ridgeway Case
Public Information Officer Workspace• Utilized the ESPIOC network.• Utilized the Westminster PD PIO office space• Two – Three computers, land line phones and four tv
monitors.• Communicated through social media and news
conferences.
Building Joint Information System
• Join or establish local Public Information Groups• Ask for help• ColoradoPIO Facebook Group• Colorado/Utah Joint Information System Facebook Group• Twitter #smemchats on Fridays• State EOC Resource Request: PIO Mission Set• Colorado National Guard Public Affairs Team (through State EOC resource request)• Sent your press releases, information or let me know where it is located and I will
support your efforts to get it to the community and media.• I’d love to visit your PIO group and get to know your teams.
Micki.Trost@state.co.usTwitter: COEmergency
Facebook: COEmergencywww.COEmergency.com
The relationships are far more important than the technology.
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