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InfluentialLeaders.com

The Influential PresenterImpact Your World, One Message at a TimeBy Connie Dieken, Author of Talk Less, Say More InfluentialLeaders.com

InfluentialLeaders.com

The Inferior PresenterBore Your World, One Message at a TimeNot by Connie Dieken, Author of Talk Less, Say More InfluentialLeaders.com

InfluentialLeaders.com

The Influential PresenterImpact Your World, One Message at a TimeBy Connie Dieken, Author of Talk Less, Say More InfluentialLeaders.com

InfluentialLeaders.com

The Overwhelmed PresenterConfuse Your World, One Message at a TimeNot by Connie Dieken, Author of Talk Less, Say More InfluentialLeaders.com

“Have to”

InfluentialLeaders.com

“Get to”

InfluentialLeaders.com

“Get to”Activators. Thought leaders.

InfluentialLeaders.com

InfluentialLeaders.com

Create a GroundswellInfluence. Inspire. Impact.

InfluentialLeaders.com

InfluentialLeaders.com

Presentationsare deeply broken.

InfluentialLeaders.com

InfluentialLeaders.com

Stop reporting.

Start resonating.

Presentationsare deeply broken.

InfluentialLeaders.com

InfluentialLeaders.com

Stop informing.

Start influencing.

Presentationsare deeply broken.

InfluentialLeaders.com

InfluentialLeaders.com

Today’s Goal:Be an Influential PresenterShow you a path.

Provide resources.

InfluentialLeaders.com

InfluentialLeaders.com

Question For You:What gets in your way of being an influential presenter?

InfluentialLeaders.com

Your Intent

vs.

Your ImpactInfluentialLeaders.com

InfluentialLeaders.com

InfluentialLeaders.com

Presentation Mode:Morph into your evil twin

InfluentialLeaders.com

InfluentialLeaders.com

3 Concurrent Presentations

InfluentialLeaders.com

InfluentialLeaders.com

3 Concurrent Presentations

• The one you deliver

InfluentialLeaders.com

InfluentialLeaders.com

3 Concurrent Presentations

• The one you deliver

• The one you wish you’d delivered

InfluentialLeaders.com

InfluentialLeaders.com

3 Concurrent Presentations

• The one you deliver

• The one you wish you’d delivered

• The one the audience experiences

InfluentialLeaders.com

Influence

InfluentialLeaders.com

InfluentialLeaders.com

Point A Point B

InfluentialLeaders.com

What’s Point B?

InfluentialLeaders.com

Best Place to Start

Point B

InfluentialLeaders.com

Worst Place to Start

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InfluentialLeaders.com

FightPresentation BloatEliminate all content that doesn’t drive audience to Point B

InfluentialLeaders.com

InfluentialLeaders.com

Develop Your Big Idea• Your point of view

• Articulate what’s at stake

• Hone it to one sentence

InfluentialLeaders.com

InfluentialLeaders.com

The 3 HabitsTo Influence Others and Make Things HappenFrom Talk Less, Say More

InfluentialLeaders.com

InfluentialLeaders.com

The 3 HabitsTo Influence Others and Make Things HappenFrom Talk Less, Say More

InfluentialLeaders.com

InfluentialLeaders.com

Step 1: ConnectGive people what they want and value so you get their attention

InfluentialLeaders.com

InfluentialLeaders.com

Step 2: ConveyUse portion control to get your points across with clarity, not confusion

InfluentialLeaders.com

InfluentialLeaders.com

Step 3: ConvinceGain commitment to create a groundswell for your idea

InfluentialLeaders.com

InfluentialLeaders.com

The 3 HabitsTo Influence Others and Make Things HappenFrom Talk Less, Say More

InfluentialLeaders.com

InfluentialLeaders.com

Step 1: ConnectGive people what they want and value so you get their attention

InfluentialLeaders.com

InfluentialLeaders.com

InfluentialLeaders.com

InfluentialLeaders.com

Sad Truth:You Often Skip This Step

InfluentialLeaders.com

Connecting Tips:

InfluentialLeaders.com

Connecting Tips:

• Stay in Their Moment

• Frontload Your Messages

• Deliver Peer-to-Peer

InfluentialLeaders.com

Stay In Their MomentFocus on their experience, not yours

InfluentialLeaders.com

Stay In Their MomentFocus on their experience, not yours

InfluentialLeaders.com

Frontload Your MessagesWhat’s Relevant to Audience Goes First

InfluentialLeaders.com

Frontload Your MessagesWhat’s Relevant to Audience Goes First

InfluentialLeaders.com

Frontload Your MessagesWhat’s Relevant to Audience Goes First

Deliver Peer-to-PeerNot Teacher-to-Student

InfluentialLeaders.com

Connect Poll:What hinders your ability to connect with audiences?

1. Slipping into Presentation Mode

2. Not knowing audience’s needs

3. Fear of public speaking

4. Lack of preparation time

InfluentialLeaders.com

InfluentialLeaders.com

Why It’s Important:

A confused brain does nothing

InfluentialLeaders.com

Fire HydrantHabit

InfluentialLeaders.com

Conveying Tips:

InfluentialLeaders.com

• Eyes Trump the Ears

• Talk in Triplets

• Tell Stories

Conveying Tips:

InfluentialLeaders.com

The Eyes Trump the EarsVisuals Help People Process Information

InfluentialLeaders.com

The Eyes Trump the EarsVisuals Help People Process Information

InfluentialLeaders.com

The Eyes Trump the Ears Visuals are 10x More Powerful Than Words

The Eyes Trump the Ears Visuals are 10x More Powerful Than Words

The Eyes Trump the Ears Visuals are 10x More Powerful Than Words

InfluentialLeaders.com

Haven’t Focused On Conveying Visually Since Kindergarten

Issue:

53

A real case: the walk to the Big Q

q

“LEAN basics”

trainings for all

employees

scrap measure

from pcs to value

Six Sigma green belt

for engineers

core Q training (FMEA, 8D,

PRO Launch…) for all engineers

and FLLs

Q problem solving

trainings for shop floor employees

Culture Training Process improvement Leadership Supplier / Customer involvement

Q competencies added to APEX for

mfg

introduction of daily Q meetings

assigned responsible leader for each Q project

hired factory manager with strong

lean background

Q and scrap action plan

implementation shifted from FLLs

to operators

implementation of VPP linked to Q and

scrap

immediate communicati

on to employees

on customer alerts.monthly

meetings with PLMs

presenting detailed

projects for Q and scrap

improvements

production specialists (indirect shopfloor

people) assigned to specific process and delivered train-the-

trainer session

continuous flow for machining lines: quick response to Q issues

and elimination of batch production

Jidoka / error proofing to eliminate defective parts from

the flowShop floor skill

matrix standardization

Periodic recurrent sharing of project's

lessons learnt among

departments

quality gemba walks by

management

New employee

introduction training (OTJ

training) improvement

Yearly Q training focused on dept

specifics

Workplace ergonomics and standard work

suppliers review at the plant focused on quality and

cost

Proactive recurrent customer meetings

Q focused design

reviews with engineering

and suppliers

2008 2009 2010 20112007

54

Supplier Involvement

Our Walk to the “Big Q”

QCulture Training

Process Improvement

Leadershipq

2007

2011

55

Business Continuity

Plant #10

• Event Summary• March 31• Record 500-year flood hits, yielding

unprecedented disaster • Plant under 4 feet of water and

neighborhood power out• $35M damage to plant

• Immediate Response• Communications to authorities, insurance

company, employees, customers, suppliers• “War Room” setup at hotel• Every employee worked outside normal job

responsibilities• Secure facility with fence and security

guards

56

Business Continuity

Plant #17

• Event Summary• July 22• 100 Year flood” – 7+” rain in 24 hours• >2 million gallons, >5 ft. storm water filled

basement• $10M+ damage to labs, power, chillers,

and telecon

• Immediate Response• Activated emergency response, notified

employees• EESS, Global IT, Risk Management team,

and FM Global immediately engaged and on-site next day

• Immediately engaged all employees in recovery

Why We Need Continuity Plans

Disaster #1:• Plant #10• Under 4 feet of water • $38 million property damage

Disaster #2: • Plant #17• 2 million gallons of water

flooded facility• $10 million+ damage

InfluentialLeaders.com

Document, Prompter or Slide?

InfluentialLeaders.com

Document, Prompter or Slide?

• Dense content - wall to wall

• Host a meeting instead

• Discussion document

InfluentialLeaders.com

Document, Prompter or Slide?

• Text functions as a crutch

• Default - lack of rehearsal

• Audience perceives you as slow

InfluentialLeaders.com

Document, Prompter or Slide?

• Visual aid

• Reinforces your message

• Audience can focus on both you and the visuals

InfluentialLeaders.com

Talk in Triplets3 is the Most Powerful Number

InfluentialLeaders.com

InfluentialLeaders.com

InfluentialLeaders.com

InfluentialLeaders.com

InfluentialLeaders.com

InfluentialLeaders.com

InfluentialLeaders.com

Tell Stories

InfluentialLeaders.com

Gain Longer Shelf Life

InfluentialLeaders.com

2 Business Stories• Success Stories

• Cautionary Tales

InfluentialLeaders.com

Convey Poll:What prevents you from

conveying information clearly?

1. Crowding too many words on my slides

2. Making too many points

3. Not using stories

InfluentialLeaders.com

Why it’s Important:

Commitment vs.

Compliance

InfluentialLeaders.com

Convincing Tips:

InfluentialLeaders.com

• Sound Decisive

• Transfer Ownership

• Adjust Energy Level

Convincing Tips:

Sound DecisiveFirm Up Your Speaking Style

InfluentialLeaders.com

Sound DecisiveUse the Power Pause - Let it Breathe

InfluentialLeaders.com

Look DecisiveUse the Power Stance

InfluentialLeaders.com

Look DecisiveNo “Flamingos”

InfluentialLeaders.com

Look DecisiveNo “Fig Leafs”

InfluentialLeaders.com

Transfer OwnershipShift the Idea So They’ll Embrace It

InfluentialLeaders.com

Transfer OwnershipUse Peer Power

InfluentialLeaders.com

Adjust Your EnergyPeople Monitor You For Signals

InfluentialLeaders.com

Adjust Your EnergyPeople Monitor You For Signals

InfluentialLeaders.com

Adjust Your Energy3 Elements That Attract or Repel

InfluentialLeaders.com

Facial Energy“The Magic Move” TM

InfluentialLeaders.com

Facial EnergyStart Looking Like You Care

InfluentialLeaders.com

Vocal EnergyYou Have a Skewed Perception

InfluentialLeaders.com

Vocal EnergyAdd Warmth with Smile & Dial Technique

InfluentialLeaders.com

Body EnergyIt’s Not the Gestures, it’s the Mannerisms

InfluentialLeaders.com

Body EnergyFocus on Audience Energy: Open or Closed?

InfluentialLeaders.com

InfluentialLeaders.com

Convince Poll:What gets in your way of

convincing audiences to act?

1. Sounding indecisive

2. Not transfering ownership

3. Energy level issues

InfluentialLeaders.com

• iPhone App

• Audio Book - Audible/iTunes

• Hardcover, Kindle, iPad Book

Your Resources

InfluentialLeaders.com

• iTunes Podcast

• InfluentialLeaders.com/blog

• Presentation Rock Stars (TM)

and other elements on blog

Your Resources

InfluentialLeaders.com

Question For You:What take-away will you apply first?

InfluentialLeaders.com

The Influential PresenterImpact Your World, One Message at a TimeBy Connie Dieken, Author of Talk Less, Say More InfluentialLeaders.com

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