fscm presentation
Post on 04-Jun-2018
265 Views
Preview:
TRANSCRIPT
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 1/35
FSCM Presentation
• Discussion Points – High Level Goals
– Functionality Overview (Modules &Components)• Credit Management• Biller Direct
• Dispute Management• Collections Management
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 2/35
High Level Goals
• Utilize standard SAP functionality• Automate for efficiency
• Increase effectiveness of cross functionalcommunication• Reduce and manage risk
• Integrated with other SAP modules• Real time information/responses
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 3/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 4/35
Credit/Risk Management
• Goals – Automate company wide credit policy – Employ central credit management
throughout former and new system – Create custom client credit scoring using own
scoring rules
– Interfaces seamlessly with D&B – Credit Manager Portal to centralize high level
decisions
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 5/35
Credit/Risk Management (cont.)
• Strategies/Benefits – Online credit rating check for faster credit decisions – Link dunning and dispute information to credit
decision process – Control credit risk via real-time credit allocation and
ongoing monitoring – Improve client relationships by concentrating service
on profitable clients – Well defined process for credit limit
applications/increases
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 6/35
Credit/Risk Management (cont.)
• Components – Credit Events
• New Applications• Increase Limit Requests
– Credit Scoring• Internal Score Calculation
– Based on information from D&B – Internal payment and buying habits – Automates process within certain guidelines
– Credit Limit Management• Automates process within certain limits
– Ability to handle reviews on a regular basis – Ability to adjust limits up or down depending on scoring
– Credit Manager Portal
• Provides escalation path• Automated through workflow• Record of events in a central location
– Credit Analysis
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 7/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 8/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 9/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 10/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 11/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 12/35
Biller Direct• Goals
– 24/7 Account Access – Client information is real-time and web based – Provides client with flexibility to “slice and
dice” their account information – Eliminate need for manual work – Client self service that is user friendly
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 13/35
Biller Direct (cont.)
• Strategies/Benefits – Ability for clients to secure account balances, view
invoices and credits, and make payments on line
– Ability for clients to notify Insight of invoice orpayment disputes on line providing details of thedispute prior to an invoice becoming delinquent
– Eliminates the need for EDI transmissions for smallerclients – web-based application is user friendly
– Provides client with flexibility in viewing accountinformation – can create their own account statement
– Integrates with other FI functionality
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 14/35
Biller Direct (cont.)
• Components – List of Open Items
• Ability for client to view open AR
• Ability to download their invoices (including credits) – Invoice and Payment History
• Client can view history of payments and invoices – Payments
• Client can pay invoices using credit cards or bankinformation (direct check)
• Partial payments and credit memos can be used
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 15/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 16/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 17/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 18/35
Collection Management
• Goals – Proactively collect outstanding receivables – Provide tools for client evaluation,
identification, prioritization from a riskmanagement and client relationshipmanagement perspective
– Process automation to handle high volumesof open items
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 19/35
Collections Management (cont.)
• Strategies/Benefits – Ability to create strategies to automatically drive
account priorities• Work lists provide collectors with priority accounts
– Allows for promise to pay agreements as well asevaluation of broken promises
• Integrated with other SAP functionality for Cash Management
– Integrated with Dispute Management and Accounts
Receivable – real-time – Automated processes• Dunning letters for first contact that provide list of open items• Direct access to client account from work list
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 20/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 21/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 22/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 23/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 24/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 25/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 26/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 27/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 28/35
Dispute Management
• Goals – Central location for notes and documentation
regarding AR issues and resolution
– Effective processing of client invoicecomplaints
– Ability to react more rapidly to resolve issues – Ability to route dispute to appropriate
business unit for resolution – Log of actions within SAP
• Multiple department access through workflow
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 29/35
Dispute Management (cont.)
• Strategies/Benefits – Allows Insight to be responsive to client needs in a proactive
manner through automated process – workflow – Automatic creation of dispute cases for residual items coming
from lockbox or electronic statement – Ability to automatically write off dispute case value and charge
cost center of business unit responsible – Easy integration with Biller Direct, Collections Management and
other AR functionality – Tracking and reporting can provide analysis of client activity and
allow Insight to detect trends in types of disputes and clientbehavior
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 30/35
Dispute Management (cont.)
• Components – Integrated with AR – On line dispute record – Automated updates of dispute – Correspondence/communication – Reporting
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 31/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 32/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 33/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 34/35
8/13/2019 FSCM Presentation
http://slidepdf.com/reader/full/fscm-presentation 35/35
top related