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Freight Benchmarking to enhance competitive Ocean Contracting
TPM 2015
MARCH 4TH, 2015
LONG BEACH
1. Market Intelligence Initiative Global Ocean Transport –Community, Coverage & Compliance
2. Motives, Deliverables & Benefits
3. NCR: Competitive Advantage by Market Intelligence – Case Study
4. Data Needs & Process
5. Questions & Answers
© TIM CONSULT 2015 Page 2
Market Intelligence including Benchmarking enable Savings and strategic Benefits –if done in the right Way and by the leading Community
“In the last two years there was a real revolution within the inbound transportation using your analyses… You really added value to what we are doing…”
XXX, Manager Strategy & Supply Chain , Automotive
“We see the benchmarking project as a major competitive advantage toolin global freight procurement...“
XX, Vice President Global Logistics, FMCG
“The decision for participating is easy. We could save 25 US-$ per TEU globally. Not often you come across such a nice potential...”XXX, Contract Manager Ocean Freight, Global Logistics, SMCG
“We went from « eye-opening » the first year, to « eye-sharpening » in the following years, meaning we are still learning…”XXX, Head of Ocean Management, Automotive
© TIM CONSULT 2015 Page 3
Market Intelligence Initiative – Scope 2015
Market Intelligence Initiatives provide comprehensive Network Visibility: All Modes globally and regionally unlocking Savings Potentials and Strategic Optimization
Global Air CargoStart 2008
Global Courier/ Express/ParcelStart 2009
NAFTA Road & IntermodalStart 2013
NAFTA Finished VehiclesStart 2015
LatamRoad & IntermodalStart 2014
Asia Road & IntermodalStart 2014
Global Ocean Transport ContainersStart 2002
Global Finished Vehicles Deep SeaStart 2014
Sub-Sahara & South Africa Road & IntermodalStart 2015
Europe Road & Rail PackagedStart 1999/2004
Europe Road & Rail BulkStart 2001/2014
Europe Road LTL & GroupageStart 2000/2014
Europe Finished VehiclesStart 2010
Europe Transport Service PerformanceStart 2012
Europe WarehousingStart 2014
© TIM CONSULT 2015 - Confidential Information Page 4
1. Market Intelligence Initiative Global Ocean Transport –Community, Coverage & Compliance
2. Motives, Deliverables & Benefits
3. NCR: Competitive Advantage by Market Intelligence – Case Study
4. Data Needs & Process
5. Questions & Answers
© TIM CONSULT 2015 Page 5
Internal Customer Interaction
Prove excellence to stakeholdersFull compliance
Excellence & credibility
Value Network Management
Map global networksAll modes & all regionsRates, costs & service levels
Cutting edge know how & tools
Strategic Procurement
Best practicesMonitor market trendsNetwork with leaders
World class procurement strategy
Tactical Procurement
GapsTarget ratesQuarterly freight indices
Savings & performance evaluated
TIM CONSULT’s Market Intelligence for Optimising Tactical and Strategic Procurement, Strategic Design of Global Value Networks and Supporting Governance Processes
Market Intelligence: Applications & Benefits
© TIM CONSULT 2015 - Confidential Information Page 6
1. Market Intelligence Initiative Global Ocean Transport –Community, Coverage & Compliance
2. Motives, Deliverables & Benefits
3. NCR: Competitive Advantage by Market Intelligence – Case Study
4. Data Needs & Process
5. Questions & Answers
© TIM CONSULT 2015 Page 7
Charts presented to attendants. Available in direct contact only
NCR: Positioned in Omni-Channel Landscape
NCR Network
3/6/2015
Charts presented to attendants. Available in direct contact only
NCR Confidential
NCR view of the Market Intelligence Community & discussions
The Community is a diverse group
Helps us get view points from a variety of industries
Lane coverage & volumes are globally comprehensive and valuable
The end workshop discussions on market issues are helpful
We never agree on topics so we see strong opinions from all sides
Each company sticks to the non-disclosure rules, so it protects each other as well
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NCR Confidential
Uses of the tools
We focus on the web tools to see the lane comparison details
The initial benefit is the cost & transit comparison on the specific or regional lane
The details contribute to our knowledge base for pricing reviews
NCR also uses the tools to find out reasonable costs for new lanes
Helps complete network modeling projects for new business or network changes
Have made manufacturing decisions based on data from the tool
Overall, we use the tools to help focus our costs to the correct levels & keep up with market trends
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1. Market Intelligence Initiative Global Ocean Transport –Community, Coverage & Compliance
2. Motives, Deliverables & Benefits
3. NCR: Competitive Advantage by Market Intelligence – Case Study
4. Data Needs & Process
5. Questions & Answers
© TIM CONSULT 2015 Page 13
1. Market Intelligence Initiative Global Ocean Transport –Community, Coverage & Compliance
2. Motives, Deliverables & Benefits
3. NCR: Competitive Advantage by Market Intelligence – Case Study
4. Data Needs & Process
5. Questions & Answers
© TIM CONSULT 2015 Page 14
Typical first Questions. Information and References available as much and as many as requested in direct Contact
Can I join anytime? When are results made available? How fast can I receive results?
Are best-in-class carriers made available to all members?
Do I get assistance in understanding & making use of results? Or am I left alone with a spreadsheet and abstract KPI?
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2
3
4 Benchmarking of the benchmarkings…:How does the TIM Market Intelligence Initiative compare?
Questions
Is this Initiative open to NVO, carriers & other parties? 5
© TIM CONSULT 2015 Page 15
What savings are typically achieved in the first year and in subsequent years?
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7 Fee level & model. Typical pay-back period?
Yes, anytime. No relevant delay once data is supplied
No, proprietary information
Yes, year-round. Form & content on demand
Largest Community ( 6 mio TEU). Best, global coverage (2,413 port pairs outbound NAFTA/ 2,239 inbound). 13 years track record. Lead-ing methodology. See NCR statement below
Not this initiative
Depends on status, structure, strategy, size. 1-6 % first, 0.5-2 % subsequent years
See direct contact. Typically below one month
Answers in short
NCR Confidential
NCR: Issues we have seen with other “options”
In previous years I have been invited to use other benchmark companies
The coverage has traditionally been poor
Biggest issue has always been the approach• Not focusing on comparable time frames• Not confirming data validity• Not setting up the results in a usable fashion• Not knowing who else was truly in the group
All of those meant the data was not reliable
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Looking forward to our Collaboration!
150304
Björn KlippelManaging DirectorManaging Founderb.klippel@timconsult.com
Beate SchneiderAssistantb.schneider@timconsult.com
TIM CONSULT GmbHL 15, 12–1368161 Mannheim
Tel.: +49 (0)621 150 448-0Fax: +49 (0)621 150 448-99www.timconsult.de
TIM CONSULT Inc.777 Westchester AvenueSuite 101White Plains NY 10604
Tel. +1 914 705-5514www.timconsult.com
© TIM CONSULT 2015 Page 17
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