freeing minds - reduce waste, improve efficiency

Releasing Your Wasted Potential

Freeing Minds™

THE WEBINAR

WILL BEGIN SOON!

Releasing Your Wasted Potential

Freeing Minds™

e: cday@itglue.com w: www.itglue.com

Scott ParkerSr. Product Marketing ManagerSolarWinds N-able

Chris DayFounder & CEOIT Glue

Adam MihalySr. Account ExecutiveIT Glue

?

Length: 60 min

Questions welcome any time in chat

REC Recording and slides will be posted

What is N-central ?

• The Remote Monitoring and Management solution trusted by over

5500 MSPs globally.

• Integrated Patch, AV, Backup, Mobile Management and remote

control.

• Customer facing reporting and analytics.

• Drag-and-drop Automation anyone can use.

• Integration with PSA solutions for ticketing.

© 2016 N-able Technologies ULC. All rights reserved.

®

What do RMM tools like

N-central produce?

• Asset information

• Customer Details

• Reports

• Warranty information

• Alerts & Notifications

© 2016 N-able Technologies ULC. All rights reserved.

The challenge of managing IT

Services Customers

• Contracts

• Customer Contacts

• Sensitive Data

• Asset Information

• Documents

• Images

WHEREDO I PUT IT?

© 2016 N-able Technologies ULC. All rights reserved.

The challenge of managing IT

Services Customers

• Centralized

• Accessible

• Secure

• Diverse

WHATDO I NEED?

© 2016 N-able Technologies ULC. All rights reserved.

Introduction

IT Glue

• Documentation Platform

• Founded in 2013

• 1,500+ Partners

• 25,000+ IT Pros

www.itglue.com/nable

A tale of

two

companies

Wasted time costs $19,732 per

information worker per year, a loss of

21.3% in the organization’s total

productivity

IT workers spend 20%

of their time looking

for informationEric Ligman, Microsoft

A 10 person MSP will waste

$200,000 every year in lost

productivity

itglue.com/costofwastecalc

Meet your nightmare IT guy

Ambiguity causes chaos

Chaos causes:

Inefficiency

Fatigue

Stress

Isolation

Hopelessness

Everything is broken.

What am I paying you for?

Nothing is broken.

What am I paying you for?

What does an

efficient company

look like

Process

People

Technology

20% more customers

0 more employees

•Onboarding

• Productivity

•Culture/Values

Internal Value

• Productivity

• Customer Service

• Compelling Value

• Trust

External Value

3 PILLARS OF DOCUMENTATION

“Sticking It” Together

What We Do

Introducing IT Glue

Mobile Experience

IT Glue & N-central

Introducing Our N-central Integration

QUESTIONS?More Information: www.itglue.com/nable

Try N-central Free: www.n-able.com/try

THANK YOUMore Information: www.itglue.com/nable

Try N-central Free: www.n-able.com/try

The N-ABLE TECHNOLOGIES and N-CENTRAL marks are the exclusive property of N-able Technologies, ULC. and its affiliates, are registered with the U.S. Patent and TrademarkOffice and the Canadian Intellectual Property Office, and may be registered or pending registration in other countries. All other N-able trademarks, service marks, and logos may becommon law marks, registered or pending registration in the United States, Canada, or in other countries. All other trademarks mentioned herein are used for identification purposesonly and may be or are trademarks or registered trademarks of their respective companies.