focus group #3 how do we create and ensure maximum utilization of private sector support and...

FOCUS GROUP #3How do we create and ensure maximum utilization of Private Sector Support and

Donations to Volunteer Organizations prior to and during a disaster?

Facilitators: Tom Linley, Director of Emergency Management and

Volunteer Services, Volunteer Florida

Karen Hagan, Disaster Officer for Florida and Georgia, American Red Cross

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

Ground Rules

1.ACTIVE Participation!2.NAZ

ACRONYMS

Focus Group Goals

•Develop Connections – Introductions•Create “Ah-Ha Moments”•Share Practical Solutions

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

Fundamentals of Partnering

•Relationship is Beneficial to each Partner,

Disaster Survivors, and the Community.

•Facilitate Coordination and Engagement

•Enhance Capacity

•Bridge Expertise

•Extend Reach and Trust

•Exceed Public Expectation

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

Disaster Cycle and Timeline

•Preparedness, Response, Recovery, Mitigation

•Determining Unmet Needs

•Honor Relationships

•Make New Friends

•Understand Roles and Responsibilities

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

Whole Community Approach•Understanding and meeting the true needs of the entire affected community.•Engaging all aspects of the community (public, private, and civic) in both defining those needs and devising ways to meet them.•Strengthening the assets, institutions, and social processes that work well in communities on a daily basis to improve resilience and emergency management outcomes.

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

“We don’t plan for easy in FEMA … we plan for real.”

Administrator Craig Fugate, March 2010

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

Voluntary Organizations Active in Disaster•National VOAD is a forum where organizations share knowledge and resources throughout the disaster cycle to help disaster survivors and their communities.•Members of National VOAD form a coalition of non-profit organizations that respond to disasters as part of their overall mission. •The founding organizations came together and committed to fostering the four C’s:

CommunicationCoordinationCollaborationCooperation

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

VOAD / COAD Principles•Trust

•Mutual Respect

•Equal Partnership

•Offering Opportunities for Collaboration

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

Train emergency managers and nongovernmental organizations to:•manage disaster volunteers and donations.•meet the needs of Florida’s vulnerable populations.

•Train faith & community organizations in disaster response and recovery.

•Coordinate statewide relief organizations who serve disaster survivors.

•Florida Volunteer & Donation Hotline: 1-800-FL-HELP-1

Florida Donations Portal

www.volunteerfloridadisaster.org

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

Corporate Social Responsibility (CSR)

The goal of CSR is to embrace responsibility for the company's actions and encourage a positive impact through its activities on the environment, consumers, employees, communities,

What is your company’s position?

How do you support your community?

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

What benefits is there to utilizing private sector support and donations prior to, during and/or in recovery from a disaster?

In order to make a decision about engagement or making a donation, what are the Essential Elements of Information?

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

-Discussion #1-Groups of 6-8 – Choose a volunteer recorder/reporter

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

Best Practice Example: Ready When the Time Comes TM

•Recruits volunteer teams from local businesses across the country•Trains them to serve as Red Cross emergency response volunteers•Help meet the needs of the local community when help is needed most•Spearheaded by the ARC and Grainger

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

Ready When the Time Comes TM continued…

•Since 2006 Grainger has donated more than $2 million to the ARC•Today, more than 460 companies in 52 cities and 14,000 employee volunteers have been trained in disaster relief•2011 Corporate Citizenship Award for Best Partnership by the U.S. Chamber of Commerce Business Civic Leadership Center

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

“It’s All About Relationships”

•Effective Relationships

•Attributes of a “Relationship Manager”

•Identifying Your “Champion”

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

“Recognition is Respect Made Visible”

What are some successes/best practices that can be modeled elsewhere?

What are the talents/traits of a Liaison / Champion / Relationship Manager?

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

-Discussion #2-Large Group

What can we (as partners – as Florida) do to move forward with maximizing private sector support?

What outcomes are we looking for?

What can we do…tomorrow to ensure we are all working together?

Commitment CardsFlorida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

-Discussion #3-Groups of 6-8 – Choose a volunteer recorder/reporter

Follow-up Communications - Presenters - New Friends - My Community

Statewide Hurricane Exercise

Collect completed cards

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

What’s Next?

Wrap-Up

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

Facilitators: Tom Linley, Director of Emergency

Management and Volunteer Services, Volunteer Florida

tom@volunteerflorida.org, 850-528-3641

Karen Hagan, Disaster Officer for Florida and Georgia, American Red Cross

Karen.Hagan@redcross.org, 850-402-5644

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012

Florida Public-Private Disaster Preparedness Summit: April 30 - May 2, 2012