finding our students at their point of need

Finding Our Students At Their Point of Needas higher education changes, so too does the point of need

Lauren Pressley, Wake Forest University Library Instruction at the Point of Need | October 29, 2010

Agenda

Higher education is changing.The point of need is changing.What we do changes, too. Part IWhat we do changes, too. Part IIIt's not about us… it's about them.

But first!

Agenda

Higher education is changing.The point of need is changing.What we do changes, too. Part IWhat we do changes, too. Part IIIt's not about us… it's about them.

Higher Education is Changing

mass education individualized

four years to how many?mass education individualized

synchronous to asynchronousmass education individualized

mass education individualized

design your own major

face-to-face hybrid, online, & self-paced

asynchronousface-to-face hybrid, online, & self-paced

modularface-to-face hybrid, online, & self-paced

open educational resourcesface-to-face hybrid, online, & self-paced

Gates & open access

Gates & open access

the Gates grants

MIT has valueGates & open access

Agenda

Higher education is changing.The point of need is changing.What we do changes, too. Part IWhat we do changes, too. Part IIIt's not about us… it's about them.

The Point of Need is Changing

donʼt need help finding things... need help sifting through all they come across

information overloadhelping our users sift:

alertshelping our users sift:

rsshelping our users sift:

twitterhelping our users sift:

facebookhelping our users sift:

donʼt need to limit choices to whatʼs available at your institution, when theyʼre available

turning to other schoolsstudent’s choice

more choicestudent’s choice

better time slotsstudent’s choice

comfort of homestudent’s choice

different interactions student’s choice

different generations with different expectations, all at your reference desk and in your classroom

generations & expectations

trends (not stereotypes)

technology exposuregenerations & expectations

generations & expectations

bloomʼs taxonomy & learning theory

Bloomʼs

Bloomʼs Revised

behaviorismlearning theory

cognitive psychology learning theory

constructivismlearning theory

connectivism learning theory

computer skills: not all that meets the eye

good at specificscomputer skills

hackingcomputer skills

Agenda

Higher education is changing.The point of need is changing.What we do changes, too. Part IWhat we do changes, too. Part IIIt's not about us… it's about them.

What we do changes, too. Part I: the philosophical

less about training

more about facilitating

more about adding value

more about helping at whatever point the user needs help, however the user needs it

less information literacy, better designthe radical approach:

Agenda

Higher education is changing.The point of need is changing.What we do changes, too. Part IWhat we do changes, too. Part IIIt's not about us… it's about them.

What we do changes, too. Part II: the practical

openness

customizable

flexible

varying skill sets and learning styles

Agenda

Higher education is changing.The point of need is changing.What we do changes, too. Part IWhat we do changes, too. Part IIIt's not about us… it's about them.

Itʼs not about us... itʼs about them.

free

private

anytime

friendly

integrated

where they are

where they are

where they are

Agenda

Higher education is changing.The point of need is changing.What we do changes, too. Part IWhat we do changes, too. Part IIIt's not about us… it's about them.

questions?comments?other remarks?

contact:lauren@laurenpressley.com

Image Credits20040415C_zsr2563.jpg by Ken Bennett at http://tinyurl.com/2drzra4Lauren Covered the Concepts by Susan Sharpless Smith at http://www.flickr.com/photos/zsrlibrary/2251873728Trendsters Jason Griffey and Lauren Pressley by Susan Sharpless Smith at http://www.flickr.com/photos/cellphonesusie/4282499931Lauren on the Podium, Managing the Technology by Susan Sharpless Smith at http://www.flickr.com/photos/cellphonesusie/3356685408Lauren's Book Signing at ALA by Susan Sharpless Smith at http://www.flickr.com/photos/cellphonesusie/3713111243Leif with Sophie by John Borwick at http://www.flickr.com/photos/borwick/4999820169Tiny birds in my hand by ~Ilse at http://www.flickr.com/photos/90462847@N00/3389565299/Graduation Cake Guy by CarbonNYC at http://www.flickr.com/photos/15923063@N00/143186839/Lapse by hkopdelaney at http://www.flickr.com/photos/16230215@N08/4667062546/a better view of the etching by massdistraction at http://www.flickr.com/photos/49503124519@N01/2332686879/Town clock by slack12 at http://www.flickr.com/photos/slack12/314854035/Legospective by Guillermo at http://www.flickr.com/photos/80403645@N00/817443503/One Cloud? by liber at http://www.flickr.com/photos/51035655291@N01/149365463/Bill Gates by Thomas Hawk at http://www.flickr.com/photos/51035555243@N01/299292677/The Doctor returns: the TARDIS on the Great Dome at MIT by bbcamericangirl at http://www.flickr.com/photos/bbcamericangirl/4942810498All Things Ran Their Course by B Tal at http://www.flickr.com/photos/b-tal/166062391that little light just never stops blinking by Robert S. Donovan at http://www.flickr.com/photos/10687935@N04/4103841496/ROYGBIV by Ed Siasoco at http://www.flickr.com/photos/30352125@N00/208497785/Tiny Owl 02 by anda at http://www.flickr.com/photos/36873665@N08/4342021798/DSC_0020.JPG by Andrew Feinberg at http://www.flickr.com/photos/andrewfeinberg/2325659148X marks the spot. by kharied at http://www.flickr.com/photos/54333433@N00/4386704358/Colourful army by maistora at http://www.flickr.com/photos/14838182@N00/3014414972/Alice in Wonderland by Brandon Christopher Warren at http://www.flickr.com/photos/92694860@N00/4334456172/penny on my desk by Runs With Scissors at http://www.flickr.com/photos/14027144@N00/83314170/

Image Creditsclawful's discovery: success? by Johnson Cameraface at http://www.flickr.com/photos/54459164@N00/2467872235/Hope and Wisdom by Todd Baker << technowannabe at http://www.flickr.com/photos/99911874@N00/2139654509/The NORAD of ABC in Austin by Suck in Customs at http://www.flickr.com/photos/95572727@N00/3908302783/Bloomʼs Taxonomy images from http://www.odu.edu/educ/roverbau/Bloom/blooms_taxonomy.htmcocoa #28 by nao-cha at http://www.flickr.com/photos/nao-cha/41453389Neurons in the brain - illustration by Hljod.Huskona at http://www.flickr.com/photos/8515164@N08/2294885420untitled by ..lauren.. at http://www.flickr.com/photos/8135706@N06/2038337643The FlickrVerse, April 2005 poster by GustavoG at http://www.flickr.com/photos/80122196@N00/9708628Math Buster by StarbuckGuy at http://www.flickr.com/photos/57934408@N00/4537872477/construction sign by underbiteman at http://www.flickr.com/photos/99927069@N00/2638246638/Introduction to monitoring by WorldIslandInfo.com at http://www.flickr.com/photos/76074333@N00/318034222/First grade reading - small group breakout by woodleywonderworks at http://www.flickr.com/photos/wwworks/4005631298/Our Escape by Felipe Morin at http://www.flickr.com/photos/27136896@N00/460873307/So, this happens when I get bored in the train by zzaj {Thomas} at http://www.flickr.com/photos/42365001@N05/4134665276/sunset by shioshvili at http://www.flickr.com/photos/70601645@N00/229905169/hyacinths & peonies by Sarah Parrott at http://www.flickr.com/photos/77485110@N00/2378394126/Tied Up. by Ewan Thot at http://www.flickr.com/photos/35745518@N04/4270937673/Spools by fd at http://www.flickr.com/photos/44124473190@N01/180729200/Tags by Norma Frances at http://www.flickr.com/photos/9953977@N08/4096470879locked and chained by Darwin Bell at http://www.flickr.com/photos/53611153@N00/522032651/2am club by Jeremy Brooks at http://www.flickr.com/photos/85853333@N00/3258541722/Learning Commons by Lower Columbia College at http://www.flickr.com/photos/25425455@N04/3577404376/fp122108-11 by fontplaydotcom at http://www.flickr.com/photos/7888217@N04/3125493548/Starbucks' Christmas Bokeh by pierofix at http://www.flickr.com/photos/93726493@N00/3094329703/Facebook by Ray-Franco Bouly at http://www.flickr.com/photos/22158064@N08/3568409530/Study, study, study by pnoeric at http://www.flickr.com/photos/44124330110@N01/232579341/