find your school's voice: facebook bootcamp

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Knowing how to leverage your Facebook page is only half the battle. Staying up with the persistent changes is becoming exponentially harder as Facebook continues to innovate. For Facebook administrators, it’s one more place to displace your time, and it’s hard to keep up. But no matter what the statistics, your school must be creating compelling content to get your constituents to see the content, and generate an engaging conversation to increase your interaction rate (which will, in turn, get your story into the news feed of your constituents). So how does your school swing it? Several attendees joined edSocialMedia on Oct. 13 at Stuart Country Day School of the Sacred Heart for a Facebook Bootcamp experience to learn the tricks of the trade.

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Find your school’s voice:Facebook Bootcamp

at Stuart Country DayMadeline Senkosky

madeline.senkosky@edsocialmedia.comwww.edSocialMedia.com

@madelinesen // @edsocialmedia

Thank you to our sponsors

Thank you to our host!

What to expect from this session:

• How to create a new Facebook page

• Explore the admin settings

• Activate wall settings to allow conversation, including tags, photos and posts

• Create a customized url • Add an additional page

administrator • Practice navigating

between “Use Facebook as page” and self

• Post more than 10 relevant status updates (links, videos, etc.)

What to expect from this session:

• Tag, share and upload more than 20 photos. Include captions, tags, and adjusted album cover

• “Like” 10+ other pages similar to your topic while navigating as your page (add 5 featured)

• Create a spam and profanity filter

• Create an event for your page and invite friends

• Administer a poll question on your page

• Rules of thumb• Role Models

Facebook Statistics (Oct., 2011)

People on Facebook:• More than 800 million active users (up from

500 million just in June of 2011)• 50% of our active users log on to Facebook in

any given day• Average user has 130 friends• People interact with 900 billion objects

Facebook Statistics (Oct., 2011)

Activity on Facebook:• Average user is connected to 80 community

pages, groups and events• On average, more than 250 million photos are

uploaded each day• More than 350 million active users access

Facebook through their mobile devices.

Pages

v

Groups

What is a Facebook Page?

“Pages are for organizations to broadcast … information … to people who choose to connect with them.”

Note: You must create and manage a Facebook Page for your organization from your personal account.

(via Facebook.com)

Other Page Benefits

“Relationship-based, constituent-centered operations are the most effective way to create authentic community and engender loyalty and support for our institutions.” — Laura Moberg Lavoie, Director of Development at The Children’s School in La Jolla

(http://facebook.com/tcslj, @tcslj)

Facebook Terminology

Like

Facebook Terminology

Fan a page

Facebook Terminology

Page

Facebook Terminology

Wall

Facebook Terminology

Post

Facebook Terminology

News Feed

Facebook Terminology

ShareRe-share

Facebook Terminology

Insights

Important Admin Controls

Administrative Control:

Appoint Page Admin control to multiple people within your school (i.e. Alumni Coordinator, Development Office, Communications Office, Head of School, Trustees)

Use Facebook as Page

Use Facebook as Page

Use Facebook as Page

• Note: anytime a Page Admin posts to their page’s wall, the message will be displayed as the Page name.

• Through the “Facebook as Page” control setting, Page Admins also have the ability to make their Facebook Postings throughout Facebook to display as the Facebook Page.

• All actions that you take while using Facebook as your Page will appear on Facebook as coming from your Page.

Notifications• If a user comments or

Likes the page’s posts, the Page Admins will be notified in the Notifications control setting.

Suggest to

Friends

• Encourage all Page Admins to suggest page– Other Admins might have

different friends

• Enlist your best volunteers and most connected constituents to recommend the page– Alumni Officers, Class

Officers, Faculty Alumni members, Giving and Communication Officers

Facebook Insights

Other Page Settings

Putting out fires

Putting out fires

Putting out fires

Putting out fires

Putting out fires

Putting out fires

Putting out fires

Feature “Liked” Pages

Other Page Settings & Resources:

Activity FeedComments

FacepileLike Box

Like Button

Live StreamLogin Button

RecommendationsSend Button

Make a plan to schedule, coordinate, and track

multiple posters

Start with the basic questions

Define a plan:• who is our audience?• what are we trying to achieve?• what are our resources?• who should be involved?• who needs to buy in?

(courtesy of Laura Moberg Lavoie, @tcslj)

How to create a Facebook Page:

How to create a Facebook Page:

• Be very clear about the name of your page• Be sure to name your page something recognizable• If your school has a common name, list your city and state in your page name• Name your profile something recognizable: school name + “alum,” mascot, etc.

Naming your Facebook Page:

(suggestions courtesy of Laura Moberg, @tcslj )

How to create a Facebook Page:

• If you are creating the school’s first page, select school.

• For alumni groups, sports, etc., you may want to select Education.

• By creating the page, you default to becoming the page’s administrator.

• Create the custom url for your page.

Getting Started

Add an image

Invite Friends

Tell your fans

Tell your fans

Post Status Update

Promote this page

Facebook Essentials

I’ve created a page, now what?!?

Make it a conversation

Make it a conversation

• Get found by potential families and students• Connect and engage with your constituents• Create a community around your school• Promote other content you’ve created or plan

to create (i.e. events, photos, blogs, podcasts, livestreams, etc.)

Stoke the fire

Stoke the fire Build an online conversation:

Ask constituents for feedback and input

Stoke the fire Build an online conversation:

Tap on your resources and call on your alumni

Stoke the fire Build an online conversation:

Remember it doesn’t have to be perfectly tailored

Stoke the fire Build an online conversation:

Have a personality – don’t be too stiff/institutional

Stoke the fire Build an online conversation:

Make your presence as much about your fans as it is about your school – tag, share, respond

Stoke the fire Build an online conversation:

Respond to as much as possible as quickly as possible

Stoke the fire Build an online conversation:

Become a community manager and cultivate conversation

Stoke the fire

Share your Facebook page everywhere possibleWebsites, signatures, materials, etc.

How do your constituents consume?

News Feed

Edgerank

AffinityWeight

Timeliness

How do your constituents consume?

• EdgeRank is made up of 3 variables: Affinity, Weight, and Time Decay: – Affinity is dependent on a user's relationship with

an object in the news feed. – Weight is determined by the type of object, such

as a photo/video/link/etc. – The last variable is Time Decay, as an object gets

older, the lower the value.http://edgerankchecker.com/

Tips to increase edgerank

• Publish Objects That Encourage Interaction• Create a Forum• Make the Most of Photos and Videos

http://www.socialmediaexaminer.com/

Tips to increase edgerank

• Share links• Keep it fresh (but not too fresh)• Ask for help

http://www.socialmediaexaminer.com/

They will rarely come back here…

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