financial challenges in the retail industry, thinking outside the chocolate box
Post on 01-Jul-2015
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Financial Challenges in the Retail Industry
Thinking outside the Chocolate Box
Stores Closing
The Challenges
Out of our control
• Crime related loss • Employee turnover • Tough Economy
Crime Related Loss
• Types of crime related loss – Employee – Customer – Vendor
Employee turnover
=
The Challenges
In our control
• Seasonal Cash Flow • Inventory • The Internet
Seasonal Cash Flow
Seasonal Cash Flow
• Early Invoicing • NegoDate with Vendors for off season terms • Funding
Inventory
In our control
The Challenges
In our control
• Seasonal Cash Flow • Inventory • The Internet
The Internet
Tough Economy
The Challenges
In Our Control • Seasonal Cash Flow • Inventory • The Internet
Out of Our Control • Crime related loss • Employee turnover • Tough Economy
Ask Yourself
1. Offer top level customer service? 2. Provide quality products? 3. Deliver on what is promised? 4. Take good care of your employees? 5. Do you think outside the Chocolate Box?
Are you in control of your business? Do you…
The SoluDon
“The goal of a company is to have customer
service that is not the best but
LEGENDARY.” Sam Walton
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