fairfax, virginia 1-703-865

May 20, 2015 Thinking Dimensions www.thinkingdimensions.com HSBC 1

THINKING DIMENSIONS LLC

Fairfax, Virginia

www.thinkingdimensions.com

1-703-865-6700

Bill Dunn

billdunn@thinkingdimensions.com

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WHO ARE WE…

Thinking Dimensions International (TDI) is

the global distributor of the

KEPNERandFOURIE Thinking Technology.

Dr Charles (Chuck) Kepner and Matthys

(Thys) Fourie are the intellectual partners

and designers of this new technology.

Have an international network of senior

Associates in the following countries…

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Thinking Dimensions Network

• United States of America

• United Kingdom

• Germany

• Italy

• Spain /Mexico

• Korea

• Canada

• Turkey

• The Netherlands

• China

• South Africa

• Saudi Arabia

• Russia

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LANGUAGES…

English

Spanish

• Also South American Spanish

German

Mandarin (Chinese)

Turkish

Italian

Korean

Russian

Dutch/Afrikaans

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R E S U L T S

R E S U L T S

B

A

R

R

I

E

R

S

B

A

R

R

I

E

R

S

List of

problems

• Determine

priority

PriorityWise

A complex, vague

problem

• Determine the

correct focus

ThinkingWise

Technical/performance

problem

• Find true cause(s)

CauseWise

Action required

• Find best

solution

SolutionWise

Potential risk

• Protect plan

RiskWise

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Thinking Processes

CONCERNS

Many issues Complex/vague issues

Past deviation

Action

Future deviation

PriorityWise List and prioritize

ThinkingWise Obtain common focus

Find root cause

CauseWise Avoid deviation

RiskWise Make a Choice

SolutionWise

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1. Concern

4. Solution

Generic thinking pattern

2. Gather information

3.Analyze information for core issues

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The thinking skills

needed…..

The ability to identify and describe problems

accurately.

• Cause and effect analysis

• Factor and/or stakeholder analysis

• Separating detail

• Determining critical requirements

• SWOT Analysis

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The thinking skills

needed….

The ability to find the pivotal point of the problem

situation.

• Comparing relevant information to eliminate

the irrelevant issues

• Pivotal Point thinking

• Theorize and hypothesize

• Critical evaluation skills

• Crystallizing core issues

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REVENUE STREAMS…

Workshop fees with face-to-face training.

Training of Trainers and receiving fees for

training kits.

Consultation/facilitation fees.

Licenses for all the programs mentioned.

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TODAY’S BUSINESS

ENVIRONMENT…

Continuous Improvement programs

(Six Sigma, LEAN Enterprise, 8D,

and Quality)

Skills enhancement (Federal core

competency requirement – OPM)

Leadership development programs

E-Learning

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Six Sigma integration…

Define

Measure

Analyze

Implement

Control

Identify Focus

Prioritize

Describe the problem

Analyze probable causes

Test and Verify True cause

Identify solution requirements

Implement best option

Identify, monitor and implement risk avoidance actions.

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Testimonial

“KEPNERandFOURIE tools have helped us to substantially improve our project lead time by providing the missing link for us in resolving special cause problems by leveraging systematic critical thinking. These are the tools and methodologies that Black Belts and Green Belts cannot afford to go without.” Don Lynch, Master Black Belt, SKF USA

May 20, 2015 Thinking Dimensions www.thinkingdimensions.com HSBC 17

Testimonial…

"The KEPNERandFOURIE RCA is a powerful process that helps

us think through and resolve problems in a structured and visible manner. I strongly endorse this training.

Significantly, it helps our Green and Black belts to implement their Lean Six Sigma initiatives."

Doug Smith, Dean of NAVSEA College

May 20, 2015 Thinking Dimensions www.thinkingdimensions.com HSBC 18

VALUE TO CLIENTS…

Reducing resolution time

Support for existing L6S programs

Improving effectiveness of meetings

Reducing management waste

Improving employee critical thinking

skills

Improving bottom line results

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SUPPORT FROM TDI…

Continuous R&D for future

programs in critical thinking

skills

Software development to

support these various programs

Client customization

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SKF Integration

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Levels of Engagement…

Pilot session: 3 days (in house with HSBC

applications)

Root Cause e-learning from the web

Train the Trainer

Integration

Site License